Procare Online Version Pricing, Features, Reviews & Comparison of Alternatives

Procare Online Version

Child care software for centers and after school programs.

4.61/5 (165 reviews)

Procare Online Version overview

What is Procare Online Version?

Procare Connect is a daycare and afterschool management platform that helps eliminate paperwork in daily, weekly and monthly operations. Features include sign in-out, billing, registration, parent communication and photo sharing. Users can track child and staff attendance, record parent signatures, as well as manage daily sheets and carpool pickups.

The sign in-out module enables organizations to replace their paper check-in and -out sheets using an iPad or Android tablet. Electronic sign-in sheets allow staff to print attendance records at anytime, for both staff and children. Attendance tracking features provide users with reports for total attended time to help automate the billing process. Staff can check in using the mobile timeclock and generate payroll reports from electronic timesheets. Users are able to do a batch student check in for afterschool programs, track meals, as well as capture parent signatures via mobile devices.

Procare Connect’s daily sheets allow users to record nap times, meals, diaper changes and daily notes to communicate to parents. Users can send photos of their child’s day to update them on activities, as well as create and send electronic newsletters. Text blasts to parents are a quick way to inform parents of any emergencies, including electronic incident reports with a photo for detailed information.

Billing features enable organizations to maintain account histories and keep track of balances, payments, tuition, and additional charges. Charges can be based on an hourly, weekly, or monthly basis, allowing users to tie various rates to students, as well as create and email invoices to parents with a click. Users can pull up a variety of reports for payments, invoices and balances, and track any outstanding balances for each family. Secure online payment features allow parents to pay via credit card or account bank account.

Pricing

Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Procare Online Version screenshot: Kinderlime is available via both a web-app and mobile app! After School Sign In-Out and BillingProcare Online Version screenshot: Our pinpad allows parent to sign in-out digitally to keep the lines moving quicklyProcare Online Version screenshot: Record parent signatures on iPad to comply with licensing.Procare Online Version screenshot: After School Programs will love our digital Early Release form, which automatically pops up if a student is picked up too early.Procare Online Version screenshot: Bill families electronically through Kinderlime based on monthly or weekly tuition chargesProcare Online Version screenshot: Parents can pay their bill directly from the Kinderlime parent app!Procare Online Version screenshot: Online billing and invoicing can be set up once and runs on it's own!Procare Online Version screenshot:  Daily Activity Updates - Share photos in real-time, record nap times, injuries, meals and moreProcare Online Version screenshot: Our latest addition! Our Learning Activities allow you to track learning for your childrenProcare Online Version screenshot: Parents can see all daily activity directly from their phone!Kinderlime Billing and InvoicingSign In-Out from KinderlimeDaily Sheets from Kinderlime

Procare Online Version user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.3
  4.6
  4.7
Sara Fox

There's no competition when it comes to Kinderlime!

Used daily for less than 6 months
Reviewed 2018-09-20
Review Source: Capterra

10/10 would recommend. The support and kindness we have received from all Kinderlime staff members has exceeded our expectations. We couldn't be more pleased!

Pros
We unfortunately had to search for a new software program after CCM had a merger and Smartcare was not adequate or a good fit for our program. After a few hours of research and submitting inquiries about various programs, we got a phone call from Akash at Kinderlime. After speaking with him about Kinderlime and what the program had to offer, I was sold! Not only was Kinderlime inclusive of everything we were looking for as far as billing, signing in/out and school-to-home communication, but they are located in California and have knowledge about licensing requirements (HUGE bonus points in my book!). Any time we have a question, we receive a prompt response and have had great help, and any time we share a suggestion, they pass it along to the developers! Our main points of contact have been Akash, Steve, Anna, Priya and Jerod- but I am confident that any team member would be a pleasure to collaborate with! I could go on and on about how wonderful Kinderlime and their staff is, but I'll just recommend that you sign up and see for yourself!

Cons
I'm not sure there's anything I can say I like "least" about the software. We have been constantly sending suggestions for updates or additional features that we would like to see and have received great feedback on the suggestions. We know that every school is different, but we hope that the suggestions we share could also benefit other schools. We are hoping that some of our suggestions will be developed soon! :)

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chandra Cornell

Good Program

Used daily for 1-2 years
Reviewed 2019-11-19
Review Source: Capterra

It's a bit expensive for a part time program like what I run, but overall I am very satisfied and hope it continues to be worth the money as they are always making updates to their program.

Pros
It's easy to use and navigate. The updates usually add another useful part to the program. I love the layout and the easy on the eyes colors. Just about everything can be customized or added to to fit our needs. The reports section has just about everything I need to run. And the check in and out process with signatures meet my license specialists needs.

Cons
The messaging system is really my biggest complaint. It is not easy to navigate or stay on top of easily. I like that everyone in the info circle gets the messages, but it’s difficult to answer a lot of parents when you have to leave incoming to check sent for each message, and check dates to make sure you are not seeing an older response. If the messages were more like a feed or email run so that you could see sent and responses together for each child. Second issue I have ran into several times, is not being able to do newsletters through the desk top version on my tablet. I work a lot on the go, and don’t have access to a laptop. So, this is something I am only able to do from a desk top or laptop system. The only other thing that ends up quite time consuming is running log in and out reports for each child. At this time for licensing needs I have to run each child’s log separately. I wish we could run more at a time. That would be a huge time saver. Also, if a mistake is made to a not and sent to multiple accounts, if there is a mistake you have to go in and fix each note under each child rather than a master fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Debbie Jordan

Procare Cloud

Used daily for 2+ years
Reviewed 2020-10-02
Review Source: Capterra

I love Procare. The slow customer service can be a pain, but it is still great. The value is immeasurable for me. Our whole childcare center runs thru Procare, it is much more than a simple data base to take the place of QuickBooks. If Procare did not exist tomorrow, I would be in a world of hurt! I spend several hours a day on it, between bookkeeping, meals, lesson plans, attendance, and more. I am not sure how a daycare operates with out it.

Pros
The cloud keeps everything updated on all our seats. That is good to know, when you log in, that the attendance and accounts are up to date. We love having pictures of kids, parents, and people allowed to pick up children, it is a great feature. The modules we have work fantastic. I have been a procare user since it was a new company, and I still think it is the best program out there for child care centers.

Cons
GROWING PAINS! I believe Procare has grown so much, that they have lost a little personal service. It can take days to get in touch with someone, and several voicemails to get a call returned. It used to not be so. I do hope they can adjust and get the great customer service back.

Response from Procare Software


Hi Debbie We really appreciate your positive review! We are so happy to hear that you are enjoying Procare at your child care center! We are sorry that the customer service you have experienced has been less than stellar. Someone from our team will be getting in contact with you to speak with you about what we can do to improve your experience in the future. Again, thank you for your review. We appreciate you as a customer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Myrna Dejesa

Using only one Feature of Kinderlime

Used daily for 1-2 years
Reviewed 2019-11-19
Review Source: Capterra

Pros
It appears state-of-the art when parents are checking in/out their child on the phone or computer. Previously, we had used paper daily to sign the students out.

Cons
1. This software does not allow us to turn off some features that we do not use like the Billing. An amount accumulates through the school year. When I tried clearing their balances, notifications were sent out to parents. This alarms the parents because of an unexpected invoice. We use a different program for billing parents. 2. The report to Export ALL students, Parents and authorized pickups is not ALL people on the student's authorized pick up list. The carpoolers are not picked up. Therefore, we cannot use it to verify with another list. 3. The auto-generated emails cannot be customized to fit our school communication. 4. The Message box cannot be cleared. I also would like this turned off so that the parents do not use this for communication. 5. I like the feature of automatic notification when the child is checked in. However, when it is the wrong student that was checked in, there should be some kind of automatic email to "disregard the previous email." 6. When the parent signs up, they no longer get the automatic notification emails when the child is checked in. It should be defaulted so that the parent will always get the emails unless they manually select no emails. As a new signer, they may not know to set it up to continue receiving the automatic emails. 7. I find the GIF in the Support Communication an unprofessional insert. I am not tech savvy and accidentally sent an inappropriate GIF that does not represent our school standards.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Mo Rackers

Left Kinderlime but came back after 2 months!

Used daily for 1-2 years
Reviewed 2019-11-19
Review Source: Capterra

It's got all the bells and whistles yet maintains a clean and uncomplicated design. We actually tried going with a competitor after issues with Stripe and dealing with Kinderlime's messaging system and came back after using the other one for 2 months. Kinderlime truly is so user friendly and if I ever have a question, I get a response within the hour. It's good to be home!

Pros
This software is so user friendly! The layout and design is easy to navigate through. The billing feature has been the greatest asset using this software.

Cons
Our biggest issues with Kinderlime have been over the messaging system. I don't like that it doesn't show the string of messages between the parents and staff. You can't see at a glance if a staff member replied to a parent's message and sometimes messages get missed and no one replies thinking someone else did. It makes us look unprofessional when we aren't sure if a message has been answered. Our other issue was with Stripe and almost $20,000 not being deposited into our account for 3 months until our accountant caught it. No one from Stripe or Kinderlime informed us that they were needing additional info for security, even though we had already been using the system for over a year. It was nearly impossible to speak to someone from Stripe with NO customer service. Another level of communication between the two would be helpful. Kinderlime was so helpful in getting the issue resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Procare Online Version pricing

Pricing options
Free
Subscription
View Pricing Plans

Regardless of your size and structure, Procare Connect offers plans for one low monthly price. Contact Procare for detailed pricing information.

Procare Online Version features

Activity Tracking
Attendance Management
Attendance Tracking
Communication Management
Content Management
Reporting & Statistics

API (178 other apps)
Activity Dashboard (203 other apps)
Assessment Management (182 other apps)
Automatic Notifications (128 other apps)
Blended Learning (110 other apps)
Calendar Management (107 other apps)
Course Authoring (143 other apps)
Customizable Branding (122 other apps)
Data Import/Export (119 other apps)
Learning Management (217 other apps)
Progress Reports (133 other apps)
Progress Tracking (144 other apps)
Self Service Portal (109 other apps)
Third Party Integration (145 other apps)

Videos and tutorials

Additional information for Procare Online Version

Key features of Procare Online Version

  • Check in / check out
  • Immunization records
  • Photo gallery
  • Child care center
  • Online registration
  • Food program records
  • Payment processing
  • Menu planning
  • Lesson plan management
  • Text messaging
  • Parent portal
  • Daily reports
  • Parent / child records
  • Licensing compliant
  • Attendance records & tracking
  • Electronic timesheets
  • Electronic signatures
  • Email notifications
  • Communication tools
  • Authorized to pickup list
  • Real-time teacher / child ratio tracking
  • CACFP compliant
  • SMS / text message blasts
  • Incident reports with photos
  • Account history
  • Create hourly, weekly or monthly charges
  • Attendance based billing
  • Financial reporting
  • Payment, invoice and balance management
  • Online payments
View All Features

Benefits

Procare Connect's native mobile apps and director dashboard help organizations streamline daily, weekly, and monthly operations and facilitate administration tasks.

Parents can get instant updates about their children via daily sheets and photos online that update them on the day's activities.

Staff can manage a 'carpool pickup' list, assuring the school and parents that students are being picked up by an authorized caregiver.

Procare Connect's attendance tracking helps organizations maintain adequate teacher / child ratios with visual graphs in real time.

Parents can check their balances using Procare Connect's native app for parents, and make payments through credit card or bank account online.