Moment Reviews

Moment helps us reach out to share more about camp with our parents, including sharing photos and videos. It also allows us to post an important message that goes to all parents if kids are coming back later than expected. The customer support is incredible.

It works really well, and happy they are working in ongoing way to update it, to create more ease.

Very accessible, warm, and friendly customer service. They understand their product and also understand our field and do their very best to meet all of our needs.

There were some features that wee still in development when we used Moment for our summer camp last summer. This summer these features are ready. The company provided great workarounds in the meantime.

The software is easy to use and parents enjoy engaging with us through it.

Nothing - everything is very user friendly and they have tutorial videos on anything you'd need to know. [SENSITIVE CONTENT HIDDEN]was always there if we ever ran into a question or issue as well.

It's very user friendly and allows great communication with parents. Also, the customer service we receive is phenomenal and our rep responds very quickly with answers to questions. She also checks in regularly and sees if we need anything set-up.

I can't think of anything I didn't like!

The support we got from the Moment team was exceptional. They were more than willing to help us when and where we needed them. Parents of the campers felt that this option to view the camp program in real time was valuable.

This was our first year and we did not use it to it's full extent. I will be better able to answer after it's use next year.

The customer service was outstanding. They were willing to set up a virtual meeting to discuss my needs. Also, they would go above and beyond to help on their own time. In addition, I love the function of scheduling and parents able to meet other parents.

I did not have anything that I did not like about it. I would say the function and it might be available now. Is to be able to have parents meet other parents who attend different classes. Also, I would like it if they allowed for Paypal as part of their payment option.

I liked having a modern, private platform to share pictures and updates with our camp families on. It served as a safe place for parents to check out what their child was doing.

I would like to be able to add multiple parents to campers on the administrator's side, instead of parents having to go on and add them. The less our customers have to do, the better.

I really like the easy to use interface....everything was easy to set up and manage. I used Moment for a summer day camp for special needs children and it made everything easy for me...from enrollment to parent communications, it met our needs perfectly. The calendar feature was great to let parents quickly see the daily activities and field trips. Loved being able to post pictures of our daily summer fun.

There really is not anything I disliked about the program...everything worked seamlessly and parents seemed to respond really well to using it.

I feel like I am in the know and have more involvement now than I ever did before. Moment is easy to use and easy to access, so I find myself actually taking the time to read communication sent out and participating through Moment. Everything I need or want to know is found in one place, which saves all of use time.

As a recipient of Moment communication, I do not have any cons to report.

I like that Moment has a website for enrollment, which is customizable; as well as an app, which is great for teacher-parent communication.

The reporting functionality is still a work-in-progress, so I have to rely on the Moment team to provide me with the data I need from Moment, but I'm expecting this to improve over time.

I really appreciate that I am able to upload several photos easily and knowing that the platform is secure. It is of high interest that these precious pictures of our students do NOT make it out of our small community and end up on the world-wide web. The security measures make me feel protected and at ease.

I find that the mobile website is strangely easier to use rather than the desktop, but the difference is small.

I love the easy to use interface and the ability to quickly upload photos and update the blog. This is my first year in ten years of teaching that my student's parents have consistently checked classroom updates. They seem to be more engaged with the short form text coupled with the pictures. It has been much easier to share information about the classroom because of this app. Reps are incredible and went out of their way to set up my classroom contacts and us always available via email or video chat to support. Thank you for everything!

Nothing, I love it! From ensuring that the app remains private for the families that use it, to the easy set up, I think Moment is a great assest for any business/school that works closely with families.

Moment has helped organize and improve the workflow of all the many components of registration online registration for both me and my clients.

There's a couple of small er features that I was used to in other systems that they have been slow to implement but they promise it's coming. Sometimes I find the buttons and icons a little vague. Menus are not always intuitive.

Moment is a really convenient platform for our Language Enrichment Program, located in the Bay Area. We teach hundreds of students Spanish and Mandarin each week, and Moment helps us communicate with parents, as well as collect payment from hundreds of families. The platform is clear, to the point and easy to use!

Whenever a glitch happens, Moment is always ready to fix it and make the system work for us!

The ease of use is our favorite pro! Our preschool teachers are super busy and we want all of their attention to be focused on the needs of the children. Moment allows our teachers to QUICKLY efficiently and effectively communicate without parents.

We don't have a CON. Really, Moment is a gem of a communications platform. Staff, faculty, and parents were all very happy that we transferred our communications to Moment.

I love being able to keep in touch with our families via pictures, videos, and messaging, as well as having our calendar on the application for easy access to special activities and days off.

Sending out important messages at first did not show a subject line. This was fixed right away once we suggested that it would be easier for our parents to know what our message was about with a subject line announcing our message.

Provided an easy way for parents to connect with me and other teachers and stay informed about their child's experience at camp - parents love seeing daily photos of their child!

A few technical snags with teachers not being able to upload photos or videos from certain devices.

I like how effortless the software is to use and personally, it's not complicated. I enjoy that I can work both on my phone and on the computer with Moment.

My only wish is that I could upload more than 10 pictures at a time.

We love using Moment for parent communication. It is incredibly easy to use and teachers are able to post photos or updates quickly. Parents love the tool and it has helped differentiate us from other programs. Between the communication tools, calendar, and class management options, Moment met all our needs without being too much. The company has also been great to work with - they are wonderful partners and care about what they do!

Nothing. Any issues were minor and taken care of quickly.

It is very user friendly, we don't have to worry about the application being difficult to use for parents. There is such an ease and everything is so easy to use. We love being able to post multiple posts for paretns.

We like everything. There aren't any cons with the software for us.

We love Moment. It has effectively streamlined communication from the school to our parent community. It allows our teachers to share photos and video from the school day so parents feel connected to their child's experience. From the administrative side Moment has been pivotal in communicating upcoming events. We love this product so much we are beginning to use it to register families to our summer program.

There are not any cons to this software. Any gliche that we have had was promptly solved by their customer service.