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Ossama E.
Music, 11-50 employees
Used daily for 6-12 months
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Overall, it is a very useful product and we have been using it for more than 6 months. We definitely see a lot of benefits in process simplification as well as tracking and reporting.
Scheduling and attendance tracking are done for a music school and the attendance result has all the possible iterations. The student notes and lesson tracking is amazing and has been very helpful. Possibility to group students by family is also very useful.
Multiple locations : Accounting can not be split over locations. Family account : no display of balance in terms of lessons (only amount) Retention report : Figures include Trial, Waiting List, and Lead. Retention per teacher is not accurate.
Immanuel V.
Music, 1-10 employees
Used daily for 1-2 years
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Through mymusicstaff we sorted out our timetabling, added all our 17 tutors, process payrolls, create studio reports, manage attendance and so much more. It is easy to use, can be used on desktop and mobile devices and is incredibly reliable and easy to use.
Does absolutely everything we need! Scheduling, communication, payroll, reports, cancellations, attendance... everything is intuitive and reliable.
Sometimes when loading the application the current day doesn’t show any appointments and the site needs to be refreshed.
Hey Immanuel! Thanks so much for your wonderful feedback! We're happy to hear we've been able to streamline and automate all that costly admin work. We weren't able to reproduce the issue you are describing when we take a peek at your account. We suspect that you accidentally bookmarked a particular date with no lessons rather than the basic home agenda URL. Our team would be more than happy to get you back on track! You can send an email to support@mymusicstaff.com.
Christina W.
Fine Art, self-employed
Used daily for 2+ years
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I'm not sure what else to say...but I'll add this: My sister in law is an independent dog groomer and I've made HER such a believer in MMS, she's considering signing up for her own use (which, of course, has NOTHING to do with music). Haha! :)
What DON'T I like?! MMS has proven itself a very affordable way for me to cut back on HOURS of administrative work each month. I appreciate the professional invoicing systems, attendance tracker, repertoire lists, Stripe payments, auto-email features, student profiles, expense/mileage logs, etc etc etc. I never want to be without this system again!
I can't name a thing :) I suppose the lag-time on the website is somewhat annoying, but that seems like a miniscule complaint, compared with the benefits.
Catherine R.
Music, self-employed
Used daily for 2+ years
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My Music Staff has been incredibly useful to my business, I can’t see how I managed without it! It is also extremely reasonably priced compared with the competitors. Keep up the great work!
I love the fact that I can now see at a glance what my schedule for the next day or week is. Invoicing is simple, and when I come to my tax return at the end of the year it is so much easier than when I used a spreadsheet. I also keep all my student notes on the system, and share them with my students, and encourage them to log their practice and contact me during the week if they have any problems.
I would be so happy if MMS introduced a phone/iPad app rather than it being web based. I sometimes find interacting with the calendar a bit fiddly.
Tammy N.
Music, 11-50 employees
Used daily for 1-2 years
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Overall it has been great. When we have issues we have found the answers in help or contacted the help desk. Replies were not always fast, but problems were solved in a realistic time that sdid not cost us money.
It is very simple to navigate. The ease of navigating the tabs, and the website. Our teachers and users pick up on it quicly and the student portal and email reminders are something that all the parents love.
The more we grew, the slower the program ran. We are opver 400students and 25 teachers so that is a given. The accounting/invoice portion leaves a bit to be desired. There needs to be a way to pull actual family balances instead of basing off invoices. Inegrate the account balance with the invoices so invoices change as transactions apply would work better.
Hey Tammy! The size of your studio shouldn't have an impact on performance. Reach out to support@mymusicstaff.com with what you're experiencing and we can lend a hand!
Chui Ping G.
Education Management, 1-10 employees
Used daily for 2+ years
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I need timely responses when parents tell me a problem they faced using the software, and I can’t solve it. The staff has been very quick to respond and solve my issues.
This software makes my administration of 180 students a breeze. The database and functions allow me to filter and group students easily for my school events. But I think the most important part of any software, is that when I had a problem, I would contact Mymusicstaff folks and they would be on the ball, helping me to solve the issue. Timely and effective support from the Mymusicstaff folks makes me look very good with the parents!
I don’t really have anything I dislike about this software. In fact I highly recommend this to many of my friends.
Meaghan R.
Education Management, 11-50 employees
Used daily for 1-2 years
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MyMusicStaff has helped me not only better track the money I’m receiving from private lessons, but has allowed me to document and follow the progress of my students via the online portal and ease of taking lesson notes. The option to keep music in one place online for students to access is fantastic, and allowing for the progress of attendance and invoicing makes my job as a teacher and director of music studio so much easier!
I love the ease of scheduling, invoicing, tracking payments, communicating, and involving parents and students in a way other than email and text messaging. MyMusicStaff is an online hub and central location for all things related to my private lesson studio. Myself, my students, and their families greatly benefit from this software!
The thing I like least about this software is trying to find all the cool, hidden things that it can do. I wish there was a full tutorial on all the aspects of each function.
Sharon H.
Music, self-employed
Used daily for 2+ years
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It’s been great. It really makes the business side of my business seamless and smooth!
Automatic billing and payments means I don’t have to talk money or waste time every month sending invoices and processing payments. The note feature allows me to key my lesson notes in and print and/or mail to students and/or parents. It also means that at a glance I can skip an down everything I’ve done with a student ever. Fabulous.
Sometimes I have to ask how to do something because it’s not always obvious. I can’t edit text the way I want in notes or emails, and it’s not easy to add videos or audio sometimes, but if I ask, MMS will usually load it for me. I’d just like more independent functionality that way.
Michele T.
Music, self-employed
Used daily for 2+ years
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I no longer lose payments or lose statements. My contact list is easy to update and populate to the emails my studio generates.
I joined MMS 3 years ago. It has revolutionized my studio. Every business solution in one place. From scheduling to tracking expenses for taxes, keeping track of my lending library to maintaining a contact list. MMS is always updating and really keeping up with what teachers need to run their businesses efficiently. KUDOS and Congratulations My Music Staff on 5 years of making our business easier to handle.
There are a few hoops to jump through to get to all the features and use them efficiently. Nothing seriously crazy but it does take some time to learn all the features.
Lisa Y.
Music, 1-10 employees
Used daily for 1-2 years
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The biggest problem I have solved is billing and payments! It's so easy to invoice families and have them use their credit cards through Paypal! Make up lessons, credits, etc. have been a breeze. I love the fact that My Music Staff allows the studio to be transparent so parents know exactly what's going on with their student's schedule, music homework, and account. It's been wonderful! I'd never go back to my old system!
My daughter and I both teach from our home in two different rooms (studios) and My Music Staff has been so easy for us to schedule and bill! Parents can easily see what their children are suppose to practice, when their next lesson is scheduled, and if there are any make up lessons and also, ease of paying tuition.
Sometimes I have to fiddle around with finding solutions as the "help center" is not always so helpful. I usually end of figuring out what I need to do but it takes a few tries.
Kayla B.
Music, self-employed
Used daily for 6-12 months
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A truly wonderful website for any music instructor looking to organize their business and be able to use one website for everything! My studio was starting to get out of hand; I couldn't organize everything by myself! But thanks to MyMusicStaff, all that tedious work is done for me! PLUS I give my students the flexibility of registering for their own slots; they really enjoy that feature!
I love the quality of organization you receive with MyMusicStaff! You can track everything you need with this one website: from tax deductions and miles driven to your student roster and scheduling, MyMusicStaff has so many tools for music instructors! I have also found the customer support to be extremely helpful! Anytime I have a question, it's addressed and resolved within the same day, in a friendly and helpful manner.
The makeup lesson feature doesn't quite line up with my studio policy, so I just ignore it altogether. And sometimes the automatic billing can be a detriment; I'll have to go and make adjustments to students' pricing and such. But that's really it!
Shirlee L.
Religious Institutions, self-employed
Used daily for 2+ years
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I have had a wonderful experience with My Music Staff. All my questions are answered and it continues to improve itself as it serves so many musicians. Thank you!!!
All the "Studio" business needs are kept in one place. Since I teach at several locations, the information comes with me on my computer or phone. I love that the parents can easily see their accounts and that usually clears up any confusion. The lesson reminder feature is wonderful and my parents and students so appreciate this reminder in their busy lives.
I appreciate almost everything. I do not believe the CON is the software, but the lack of knowledge and understanding of concepts on my end because I still do prefer paper.
Matt C.
Higher Education, 201-500 employees
Used daily for 2+ years
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I moved to from Music Teacher's Helper to My Music Staff because their was a higher level of stability and better features. The tools I need are laid out in a logical order and load fast. Anytime I have had a problem and contacted customer support, I have always received a fast personal response via email within 24 hours. Most of the time within just a few hours. In the future, I hope they will add e-commerce and maybe a dedicated mobile app. I will say that the "web app" functions fine with the exception of some buttons being a little small to click on. Overall, this company is focused on the end user and aims to meet their needs.
Quick and personal customer support Nice looking website and options to use your own Always adding new features!
I would like to be able to market products to my students via MMS.
Iris M.
Recreational Facilities and Services, 11-50 employees
Used daily for 2+ years
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MyMusicStaff has been a tremendous help for our growing studio. It has allowed us to manage our time better but taking the leg work out. Our teachers love the portal which allows them to see and adjust their schedules. Our parents love the access to lesson notes, financial records & the practice portal. We tried other platforms, but truly, nothing compares to what MyMusicStaff has to offer!
*Fairly easy to Use *Account Management *Pricing can't be beat - way more features than other platforms * Student Alerts are so helpful
I would like to see more options for invoicing as well as an option to designate preferred payment cycle by customer. Additionally, I would like to be able to create studio room assignments on the calendar. We would like to see an App!
Steven S.
Music, self-employed
Used daily for 2+ years
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My overall experience has been great--glad to be in my fourth year of using MMS!
I like the fact that MMS is a comprehensive scheduling, attendance, billing, and accounting software that truly does make life easier for both me and for my students (or their parents). I can get all of the reports I need for tax purposes, or for keeping parents and their payments on track.
I only wish that there were customizable reports--sometimes there is information that I want to have grouped together.
Hey Steven! You're a seasoned My Music Staff user :) We're always open to feedback and suggestions. If there is additional reporting you'd like to see, we want to hear about it. Let our team know by sending an email to support@mymusicstaff.com
Natalie C.
Music, self-employed
Used daily for 6-12 months
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Great experience!
The software helps me run my piano studio effectively, keeping me organized and especially saving me time when scheduling and creating invoices. I see the software being a part of my growing business even as I plan to expand and employ new employees.
A student reward feature would be a great addition for when I teach younger students. Whether it is a long system, or earning badges, kids love little incentives and encouragements that they can keep track of. This feature would make online lessons more interactive (replaces stickers in an in-person lesson). In addition, a student reminder option could be helpful. Something that lets students/parents opt in and out and choose how they are reminded. A function like this could have help me avoid some missed lessons. Also, when using the software on my phone browser, there are often glitches such as erasing previous blocks of texts when I hit enter.
Matt B.
Education Management, 501-1,000 employees
Used daily for 2+ years
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My Music Staff has literally changed the way I keep track of students/lessons/fees. I am way more organized, have easier communication with students and parents, and can keep track of how much students owe with EASE! Thanks guys!!!
I love the ease of scheduling, the fact that all my lessons are in day view as well as calendar view, and most important for me, it tracks how much my students owe so I don't forget to charge them!
One thing about changing/ trading a student's time with another - it's awkward. You have to delete one student, change the time of the other student, and then add the other student back in - there's no ability to swap times with 2 students. If that could be fixed, I would love life!
Chris B.
Music, 1-10 employees
Used daily for 2+ years
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MMS is the only package that allows us to have what we need, where we need it and when we need it. It’s concise enough that you might like a little more but there are always updates and new features to try.
The online portal means that you are able to use any device to access and control your information. Students and parents have a simple, all in one place platform that they have control over. The functionality is simple and effective. The updates are based on customer feedback and the support team are truly on the ball.
Different clients are all labelled as students. Would be good to have a variety of client options to enable schools, charities, students etc to have their own designation.
Lynnette E.
Music, self-employed
Used daily for 2+ years
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My Music Staff is amazing. Every music teacher would greatly benefit having this huge resource at their finger tips. I have been with them for three years and I've never regretted switching to this program. It keeps getting better and better!
My Music Staff is my accountant, my secretary, my calendar, communications, public relations, it is one of the biggest reasons I'm a successfully self-employed piano teacher! I love the price, how easy it is to use, they're always updating, and they're customer service is top notch.
Whenever I have a little concern or small thing I'd love to have available, they have always fixed it or updated it within a few weeks. So I don't really have a least favorite thing.
Andrea Y.
Music, 1-10 employees
Used daily for 1-2 years
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I never realized how much I forgot week to week until I started using MyMusicStaff. The notes have meant that both I and my students remember what we talked about in-lesson, and that's made their progress much more steady. It's also so easy to keep track of my schedule versus the other teacher who uses the same studio. No more schedule conflicts!
I like that it's easy to use and keeps in mind what's important for teacher and students. Having space for file sharing and practice logs are such invaluable tools.
Sometimes, like most apps and sites, it glitches and will give make up credits or make charges where there shouldn't be. It's not a huge problem though, since it's an easy fix.
Woohoo! No more scheduling conflicts :) The make-up credits are tied to your attendance. If you need help tracking down why a credit was issued or used, our team would be more than happy to help. You can contact our support team at support@mymusicstaff.com
Jayden F.
Used daily for 2+ years
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-Very simple, elegant layout. -Easy communication between individual or all students and teacher. -Provides simple distribution of sheet music, lesson notes, or other materials for download to students. -Students can provide practice notes and practice time that both them and the teacher have access to, allowing for mutual communication and creating more valuable lessons with provided information.
-Lesson notes are on an "honor system", and there is no tracking of whether or not students truly do track time as they go or if they simply write words into the practice log and submit straight away, making it very easy for students to lie here.
Rachel B.
Music, self-employed
Used daily for 2+ years
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I tell all my colleagues about this software. It is so helpful for me and keeps me organized and makes my job so much easier. I think I’m a better teacher because I spend all of my time doing the thing I love most, teaching.
The ease of scheduling is so helpful with a large studio of 34. The invoices and website are professional and impresses all my clients. The customer support is incomparable to all compeditors! They immediately get back to me and are so helpful. I couldn’t say enough about how wonderful the service is!
Honestly? If I had to ask for anything it would be more website templates. I’d love to be able to have more custom options and make my page look more artistic and modern.
Piero B.
Entertainment, self-employed
Used daily for 1-2 years
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I have been teaching privately for over twenty years and made the transition to an All-Digital workflow long before most of my colleagues. I worked with a number of only scheduling platforms and found most of them very frustrating, or not structured properly for this field. My Music Staff does both and I have recommended it to colleagues many times. It is the centerpiece of my operation and all communication and scheduling flow through it.
My Music Staff is tailored to the needs of practitioners in our field. Handling families with multiple children in the studio, or appointment types that need to accommodate multiple participants is effortless.
I've been sitting and thinking about this for a while. There are a couple of minuscule things about the calendar that might be nice to change, but I think they are the way they are because it is an online platform. It's really solid application.
Shawn B.
Music, self-employed
Used daily for 1-2 years
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I've only had to contact customer support a couple times and each time I did, they got right back to me and fixed or answered the problem. So far I've had a stellar experience and can't imagine my life without MMS.
Best decision I ever made. I use the calendar daily. It is so easy it is to schedule appointments. My parents are able to log in, see the calendar and register for events and classes as needed. It has really streamed lined registration each summer and fall. It helped me keep track of the the student's repertoire and has helped me manage my books so easily.
Not really a con, but I would love a place to keep track of scores. Unfortunately it would need to be customize-able to each program I have my students in, right now I use Excel to keep all their scores and I would love to have the info all in one place.
Kerri B.
Music, self-employed
Used daily for 1-2 years
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I spent years doing my own attendance on paper, and using excel and charts. It was terrible, and so time consuming, not to mention I lost a lot of money on mathematical errors, and not being able to keep proper track of all my clients and their pay schedules. After getting My Music Staff, I know feel in control, and can run my business easily and effectively - and so QUICK!!!!!! Thank you a million times over!
It's so easy to use, and it makes attendance and payment recording so effortless! I love how many features and options, especially the invoice creator! Overall this is a need for anyone in music lesson business! We don't need to be spending hours doing accounting and record keeping - this allows us to focus on our main objective, teaching incredible singers and musicians!!!! :)
I don't have any cons! I really like how this software was created!