PlayerLync Reviews

PlayerLync makes a true high impact learning environment possible. Videos, job aids and learning resources are available to associates as it fits into their busy day. Administration of Playerlync is simple, so pushing content to associates is easy and quick.

From a user's perspective it would be easier if the form manager integrated with the Playerlync side of the app. This would allow for single sign on and increase ease of use.

The software is easy to use for both the administrator and the user. It requires no wifi to access content including videos that have already downloaded.

We need one more level of folders to help organize content in tabs. It is a little difficult to find something while scrolling due to the amount of content we have.

The software is easy to use and very mobile friendly. I like the ease of the system and how it functions with a user that has ever used it before.

There tend to be a lot of glitches with the integration between the end user and the admin. And when we called customer service they usually knew about the problem but never shared it with us until we found out ourselves.

With PlayerLync we have combined LMS, communication, operations manual and important documents all on the I Pad at the location. The data compression allows for countless video and document uploads. Create digital forms, checklists or quizzes that can be tracked and graded within the app. Paper bound manuals and back office PC s are a thing of the pas. Front line employees can get the information...

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The multiple choice buttons on forms are set close together. Completed forms are graded but incorrect answers are not highlighted on the completed form weblink.

The platform is user-friendly, and the capabilities are endless. I appreciate a product that is accessible on the iPad or iPhone, offering versatility to meet our training needs. Training often doesn't happen behind a desk and PlayerLync understands this! The product facilitates two-way communication with our workforce, and allows management to share pertinent information with specific segments of the business. Creating and customizing content, quizzes and forms in order to ensure new hires have retained relevant information before advancing to the next area of content is incredibly useful. On the fly video capture and annotation will be key for training on our warehouse floor.

The downside of the product seem to stem from PlayerLync being a relatively new business developing and honing the product at a rate that tries to keep pace with demand. The full integration of Team Manager with the admin portal will address some of the "clunky" feeling of toggling back and forth between those two parts of the system. A streamlined and "non-code" option for inserting images into forms/quizzes will be a huge plus. Integration with cloud-based file management systems like box would be ideal so content sharing via URL would be simplified.

This gives our locations access to all current content that we push out. We don't have to worry about outdated materials being referenced in the field. We can also integrate videos in to documents for quick reference. With adding in the internet links, we have a one-stop shop for people to access external platforms through our app.

Sometimes the app is glitchy when opening. I wish the Forms could compile entries differently. It would be great to have a web-based access point for when locations break their tablets.

The customer service is top notch!! Always a pleasure to work with them

There is currently no API integration between playerlync and our Operations / POS system . We use playerlync for guest facing forms and it would be great to get the guest info directly into our operations system.

PlayerLync has great features & functionalities that we can leverage in our restaurants to be more consistent and it makes us ready to scale our business on a national level.

We do believe that PlayerLync as an awesome software that could add some more functionalities as, for instance, make its forms section more flexible so that we can customize those forms even more.

Ease of use is certainly why we use PlayerLync on a daily basis. It is easy to adjust content on the backend side but also very easy for our teams in the restaurants to use the platform.

Missing some functionalities that would make PlayerLync even more helpful to us. Especially in the form section some if-functions would be very helpful. Also the connection between forms would improve the usability of data for use.

Information is automatically downloaded into database and can be accessed by any device with that login. Makes information readily available and it is grouped together neatly.

Search function doesnt always find what im looking for some keywords dont locate the correct form or information.

The software is easy to use, and can be deployed on a number of mediums. We are able to customize forms that we use in our order fulfillment process. We also use the software to create test that enable us to measure knowledge and design content to increase employee development.

that is was slow to be made available to different electronic platforms, i.e. android v iOS; and on different operating systems.

being able to control and manage company documents centrally, keeping the most up to date information available to employees.

nothing yet, still learning about all the capabilities the software offers.

We appreciate the ease of updating files and the stellar customer service. Response time is always quickly and issues are immediately resolved.

I haven't had any challenges thus far with the software. Any issues that I have experienced have been addressed/resolved.

Accessability of content for end users and ability to host multiple file types. (PDFs, videos, elearns, etc)

Differences between backend set up of web app vs. iPad and limits of forms.

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I like being able to push updates to multiple locations at the same time with a single upload. Plus the fact that the software is easily managed and organized plus all content is accessible to the user with two clicks on the screen.

Not being able to make updates to information easily using an iPhone. I am often in the field and being able to make updates from a mobile device would be very helpful.

Ability to not be on Wifi all the time. Will allow the user to download when on WiFi all the updated knowledge base training and videos.

Not being able to use it on android yet. The software is an IOS base software. They have and android version but needs some more testing and fixes

Easy to control content Flexible in use Love the new PC interface

It does take a fair bit of device storage

Annotation of videos allows for such comprehensive training. The fact that users can access training videos from a mobile device, and that videos can be annotated to draw a viewer's attention to a specific piece of information, or to emphasize a point demonstrated makes training so versatile and worthwhile.

Users have to make sure they are connected to WiFi to make sure the SleepMode Sync feature works properly. Only rarely did this happen, but there are instances of users missing important content because of connectivity issues.

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PlayerLync is robust and easy to use! Would recommend 100%.

I haven't experienced any issues or challenges using the software.