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Sandbox ChildCare Management vs Chorus Comparison

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Overview

Category Leaders

Ready to take your child care business to the next level? Go completely paperless with Sandbox — powerful, award-winning...

Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

103

5

4

3

2

1

92

9

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

61

5

4

3

2

1

39

19

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Love the Parent Portal feature and ease of registration. We love being able to communicate with parents and send pictures to them throughout the day.
Sandbox Software is easy to use and the customer service is outstanding. Records and data are compiled in an easy format to learn and use.
Parents love the ability of paying online and seeing real-time posts from teachers about their child. Sandbox Customer Service is Top Notch.

Pros

Chorus is great for new hire training. We put together a playlist of call snippets and are able to highlight best practices and learning experiences.
It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve.
Chorus is a great platform for scaling your sales team and overall success in your sales org.

Cons

There are some confusing settings with the billing feature.
I have parents get confused when they login with their personal email when the account is setup under the other parent and see a zero balance.
Financial records are confusing and I sometimes have a hard time getting the forms I want.

Cons

I dislike that there a two different buttons to share and add a clip to a playlist.
Sometimes prospects can get scared if they think the conversation is being recorded.
It is a little trickier than other platforms to find analytics on calls.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features51
  • ACH Payment Processing
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Auto-Dialer
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tagging
  • Call Tracking
  • Categorization/Grouping
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Forms
  • Daily Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Triggered Actions
  • Faculty/Staff Management
  • Feedback Management
  • File Transfer
  • Financial Management
  • Immunization & Allergy Tracking
  • Interaction Tracking
  • Invoice Management
  • Learning Paths/Tracks
  • Live Chat
  • Meal / Nutrition Management
  • Meeting Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Parent Portal
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Reports
  • Scheduled Recording
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Student Information/Records
  • Student Management
  • Student Portal
  • Summary Reports
  • Training Management
  • Video Support
  • Wait List Management
  • Total features31
  • ACH Payment Processing
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Auto-Dialer
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tagging
  • Call Tracking
  • Categorization/Grouping
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Forms
  • Daily Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Triggered Actions
  • Faculty/Staff Management
  • Feedback Management
  • File Transfer
  • Financial Management
  • Immunization & Allergy Tracking
  • Interaction Tracking
  • Invoice Management
  • Learning Paths/Tracks
  • Live Chat
  • Meal / Nutrition Management
  • Meeting Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Parent Portal
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Reports
  • Scheduled Recording
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Student Information/Records
  • Student Management
  • Student Portal
  • Summary Reports
  • Training Management
  • Video Support
  • Wait List Management

Integrations

  • Total integrations1
  • Authorize.Net
  • CANVAS
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings
  • Total integrations20
  • Authorize.Net
  • CANVAS
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Chorus logo

Chorus

Chorus

Reviewed 5 months ago
Pros

Ability to recall information from a call or demo with clients from a week to however far back is a benefit to all users.

Cons

Very "big brother" feeling with the ability for management to join calls... lots of incorrect habits created by managers without the proper "heads up" given to the rep. Limit the amount of feedback that is notified to the rep - review as many calls but limit the amount of emails/notifications sent about the review, unless stated by the reviewer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Chorus logo

Chorus

Chorus is a rocking app for sales and customer success teams

Reviewed 4 years ago

Delivering better customer experiences from sales, to CS, and learning from each one.

Pros

Call recording in itself is a game changer. I love that I'm able to dive into not just my own calls and learn from them but also the entire team. I'm a big fan of the talk/listen ratio - i am definitely using that as one benchmark for how well a call went. Also, my interactions with the people at Chorus from Product management to support tickets have been excellent. Support is fast/responsive. Lastly, they're shipping new product fast which increases my confidence they'll close any gaps they need to

Cons

call transcription is pretty hit/miss. the editor used to create shorter snippets from a full call definitely needs UX work