Sandbox ChildCare Management Reviews

The reports are a gold mine of information. The software has been easy to learn and to train employees. I've embedded the online registration on our website to make it easy for new parents to get started. The app has made it easy to communicate with parents and see information about the children. I'm looking forward to the parent portal app!

There needs to be a pay invoice button on the invoice page rather than going into each family account. Employees should automatically be checked out at 11:59pm.

Thanks for your awesome review and the great feedback! We have added the pay invoice option and automatic time out to our feature request list.

Software is very user-friendly; simple to learn on your own.

There are some confusing settings with the billing feature.

Hi Sara, Thanks for the awesome review! If you need additional help with the billing section, please contact our team at support@runsandbox.com.

Emailing statements to families, employee time clock. Emailing statements to families, employee time clock.

Putting in schedules when they change. This tends to mix up the billing, but I think it's on our end. I wish the times the children are scheduled to be in and out are on the sign in sheets. This was so helpful with our old software program. We are learning to adjust, but really miss that feature.

Hi Kim, Thanks for the amazing review of Sandbox and our support team! Your feedback has also been delivered to our product development team to review.

Online customer registration. Online customer payments. Quick and easy reports and communication with parents.

We found thay we could not produce the exact reports we required. Medical lists were not as easy to compile as we had hoped ie allergy lists for each class.

Hi Sheryl, Thanks for the great feedback! We are looking to add customizable reports in the future, however, in the meantime we can add these to our feature requests. Please contact our support team at support@runsandbox.com to share these requests.

The easy use of the software. I also want you to know that the person we contact for support is amazing. My executive is just awesome. She helps with anything and is always available.

I do not have a con as of now. I am very happy with all of the software.

Hi Traci, Thanks for this amazing review!

I like how it is easy to use and is accessible anywhere I go.

It needs a curriculum and planning and documentation tool.

I like the ability to track the children and staff from anywhere.

There is no way to design daily reports for a specific age group.

Hi Edward, We appreciate your great review and the feedback. We are looking to make some major enhancements to our daily logs section in the near future so stay tuned!

I really like the customer support. It is great!

I am still waiting for the parent app. It has been affecting my communication with parents. The parent portal is not enough.

Hi Karina, Thanks for taking the time to share this great feedback with us. We really focus on providing an awesome experience for our customers. You will be happy to hear that our Parent App is in the final stages of BETA testing and just weeks away from our official launch. :)

Sandbox Childcare Management software is great all around! From the web-based system, to the easy attendance and billing, to helpful reports, Sandbox truly excels in childcare support.

The main issue I have is that some processes are not automated.

Hi Rebecca, Thanks for taking the time to leave this great review!

Very comprehensive product in terms of how many features it has. The only thing we would want that isn't there is lead tracking for when we have families come in and we do tours. We are using Hubspot, but it's not geared towards the childcare process, so it's adapted. Would love for it all to be in one place.

No lead tracking, the app isn't available yet. Also, the parents weren't prompted with a guide to fill in everything in the parent portal when they were given access. It would have been helpful to have this.

Hi Erika, Thanks for the great feedback! You will be happy to hear that we are releasing our new Teacher app for iOS and Android devices at the end of this week. We have also added lead tracking to our requested features list to be reviewed by our development team.

Ability to manage all back-office elements of running a Montessori school and providing powerful reporting.

Not really a con, however, would be really nice to have an mobile app for iPhones. Would make the user interface much better to look rather than the full website.

Ease of transition from our previous software

I can't post paid time off for staff, only vacation time.

HI Molly, Thanks for the great review and the feedback!

They are constantly adding features which is great - we feel like they really listen to us as customers!

Inability for parents to reply to newsfeed posts.

Hi Krystal, Thanks for the amazing review and the awesome feedback!

Ease-of-use, real time data for multiple centers and the unlimited customer support. We look forward to growing into this program.

We are on able to create specific user reports from user data instead of tags.

Hi Kevin, Thanks for the awesome review and the helpful feedback!

No pros were added to this review

No cons were added to this review

Customer service is excellent! I recommend to everyone in the childcare business in my area!

There are no cons! I love everything about it!

Hi Tracy, Thanks for the awesome review!

So far easy to use and great customer support!

So far we have not had problems with the software that support can't help us with

Hi Jill, We are happy to hear that you are enjoying our software and customer support. Thanks for the great review!

My parents are clocking in and out daily and that saves me paper and time.

I would love to see a ledger added to add receipts for spending. This will help my end of year reporting.

Sandbox is an excellent product. It simple to use. The UI is very good, and intuitive to use, and has a nice look and feel. The layout of the .pdf reports is very good. Customizable reports would be a great and welcome addition.

Cannot Customize Reports - But still a great product!

Hi Robert, Thanks for the great review! We are looking to add Customizable Reports in the future and you will notified by our team once this has been added to Sandbox.

The check in/out system is easy to use and helps me with my billing.

Have not found anything I don't like. I look forward to having an ap for parents to use.

Hi Tracie, Thanks for the great review!

Simplicity and Great Customer Service ... The support staff is unbelievably knowledgable and always available. After tracking tuition with Excel spreadsheets and reports from our credit card company for 125 students and still having discrepancies to reconcile, Sandbox allows us to manage the school rather than the school manage us.

We would love to see custom reporting added to Sandbox!

Hi Michelle, Thanks for the awesome feedback! You will be happy to know that customizable reports is already in development and you will be notified when the free upgrade is available.

I feel this system is user friendly and easy to maneuver around the system. I also like how quickly the customer service team is fast and efficient on the response time.

We do not have any cons or had any issues yet with Sandbox Software

Hi Laurie, Thanks for the amazing review!

Very Easy to use, affordable, love the cloud based software and that I am able to access it where ever I have access to a device. Sandbox has made tremendously helped me stay organized and has made the business side of my childcare business so much easier.

I would like to be able to have the option to integrate tracking expenses, but other than that there are no cons.

Hi Reneece, Thanks for the awesome review! Our support team will be contacting you to learn more about your expense tracking request.

I am amazed at how simple the system is to use and to navigate, it has drastically reduced administrative time and increased data management across the board. We have been well supported throughout our trial and launching period.

Quickbooks integration would be a nice addition.

I like that Sandbox is extremely user friendly. Using Sandbox for record keeping has saved us so much time and energy. I also enjoy the fact that their customer service personnel are so friendly and knowledgeable.

I do not like that only one person at a time can see the invoice.

Hi Qiana, Thanks for the amazing review!