Sawyer Features

Sawyer

Class management software for kids activity providers

4.51/5 (176 reviews)

Sawyer Feature Summary

  • Class Summary
  • Program Management
  • Online Registration
  • Instructor Management
  • Multi-School Management
  • Customizable User Profiles
  • Filtered Messaging
  • Billing Statements
  • Parent Portal
  • Activity Management
  • Calendar Management
  • Client Portal
  • Communication Management
  • Credit Card Processing
  • Custom Forms
  • Customizable Reporting
  • Document Storage
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Instant Messaging
  • Referral Tracking
  • Summary Reports
  • Class Scheduling
  • Group Scheduling
  • Event Scheduling
  • Price Management
  • Filtered Views
  • Instructor Scheduling
  • Online Booking Integration
  • Availability Indicator
  • Collaboration Tools
  • Self Service Portal
  • Customer Experience Management

Competitor Feature Comparison

Activity Management
Attendance Management
Automated Billing
Availability Indicator
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Collaboration Tools
Communication Management
Credit Card Processing
Custom Forms
Customer Experience Management
Customizable Reporting
Document Storage
Electronic Payments
Employee Management
Event Calendar
Event Scheduling
Filtered Views
Instant Messaging
Instructor Scheduling
Online Booking Integration
Price Management
Real Time Reporting
Referral Tracking
Registration Management
Reporting & Statistics
Self Service Portal
Summary Reports
Visit WebsiteCompare App
Activity Management
Attendance Management
Automated Billing
Availability Indicator
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Collaboration Tools
Communication Management
Credit Card Processing
Custom Forms
Customer Experience Management
Customizable Reporting
Document Storage
Electronic Payments
Employee Management
Event Calendar
Event Scheduling
Filtered Views
Instant Messaging
Instructor Scheduling
Online Booking Integration
Price Management
Real Time Reporting
Referral Tracking
Registration Management
Reporting & Statistics
Self Service Portal
Summary Reports
Visit WebsiteCompare App
Activity Management
Attendance Management
Automated Billing
Availability Indicator
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Collaboration Tools
Communication Management
Credit Card Processing
Custom Forms
Customer Experience Management
Customizable Reporting
Document Storage
Electronic Payments
Employee Management
Event Calendar
Event Scheduling
Filtered Views
Instant Messaging
Instructor Scheduling
Online Booking Integration
Price Management
Real Time Reporting
Referral Tracking
Registration Management
Reporting & Statistics
Self Service Portal
Summary Reports
Visit WebsiteCompare App

Sawyer Feature Reviews

25 reviewers had the following to say about Sawyer's features:

Emily Pinas

Sawyer is a new platform which has its Pros and Cons. But overall, I'm pleased with Sawyer.

2017-06-28

Helps cut down on the amount of time I spend collecting class tuition and has helped us immensely with tracking attendance.

Pros

I also LOVE the customer facing side. The design is sleek and user friendly.

Cons

It doesn't have all of the bells and whistles some other platforms have and the back end can be a bit clunky and hard to navigate at times but for a small business looking for an affordable solution for registration and class management, this platform is great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
marissa filippis

Best in the biz

2020-07-30

This is a company that truly cares about innovating and earning their customers business. I can’t imagine using a different software. Having Sawyer really helped me grow more as a business!

Pros

Sawyer is hands-down the most functional software for activity management.

Cons

I do wish the display widget that clients use to register was more customizable. Membership features aren’t as developed as I need them to be which requires a few special work arounds on my part.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DeMarcus Suggs

Great, but not Excellent

2018-08-10

I thought the onboarding with Sawyer was smooth and the team was enthusiastic to support our transition into the software. While the service is pretty great, and our support person has been receptive to our needs, it does not seem that Sawyer is able to make adaptive changes based on the customer's needs. I say this with the assumption that organizations similar to ours (in terms of services offered and size of customer base) have similar- if not the same- needs as ours.

Pros

What I like most about the Sawyer software is that it suits the needs of a robust program like ours in that it provides seamless attendance tracking , easy student and parent information maintenance, as well as accessible finance reporting.

Cons

Lastly, there isn't a comprehensive database feature in which one can view the entire enrollment list at a glance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Lia Salza

Best registration software I've found

2018-09-11

It seems like they keep adding functionality that makes it more useful (for instance, party scheduling).

Pros

It's beautiful and it integrates well into my website.

Cons

It doesn't visually aggregate data, and the money part can be hard to see and track.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Burns

Beautiful with potential

2020-07-16

I really love it, the team has been wonderful and I have recommended the program because it is great and can become better.

Pros

It's beautiful, intuitive for parent to use, modular so it can be used effectively semester after semester.

Cons

Data management and sorting ability in Sawyer instead of having to export data then sorting it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anne Browne

Sawyer Review

2018-08-07

Registration seems more streamlined and I like the different reports that I can generate for my classes.

Pros

I like the the clean look of the class schedules on my website.

Cons

I would like a calendar feature for my students.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana Warncke

What I have been looking for

2018-08-13

Hoping to use the party feature

Pros

Very user friendly, love being able to track every who signsup

Cons

One issue which was resolved was being able to track th deposits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan Neely

Sawyer

2018-08-07

Some parents have signed up and some haven't which has made my job harder because I have to pick through orders and reports to see who has paid and who hasn't.

Pros

Layout and UI is great.

Cons

Report views before they are exported aren't great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Kovacovich

Fantastic, easy to use platform with a responsive tech team

2019-08-09

This software is incredibly user friendly and has features that make scheduling, registration, and management of programs simple and effective.

Pros

User friendly platform, responsive and helpful tech team, great features for youth program management. I especially like how easy the financial aspects of the platform are - customers can register for a class, do add-ons, and I can do quick charges to a saved card as needed.

Cons

I had a few issues with getting some customers registered due to some software bugs/glitches, but the tech team was communicative and resolved the problem within a week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gwen LeBar

Disappointed...

2018-08-07

Sawyer has somewhat helped track our enrollments and financials, but we continue to have to make changes outside the system.

Pros

Sawyer makes taking attendance much easier, as it tracks enrollment and rosters right within the app.

Cons

For software for managing class and enrollments, I was disappointed to find out that there is no option for making one class a requirement for enrolling in another (ex: if you want to enroll in pointe, you also have to enroll in ballet). When I brought this up with our customer service rep, there was sadly no helpful solution or ideas offered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Alison Khalaf

All in one place

2020-07-30

A major improvement- it was very hard to connect clients with their financial information before, because we were using 2 systems, and parent last name is often different from child's name.

Pros

I most like that Sawyer streamlined my class bookings, financials, (some) reports, and managing clients.

Cons

When I want a download of all clients with birthdays and other information that helps me categorize them (birthdays are because our classes are categorized by age, and I also like to categorize them by membership or activities taken), and it's not so easy to figure out who are current members of a particular age who have taken the same activities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lacey Buccellato

Great Service and User friendly interface

2018-08-13

Pros

Posting classes and keeping track of enrollment and attendance and monitoring revenue is so easy since we started using the software.

Cons

Features and flexibility of the software have been limited, but since we started using the software, they have been rolling out helpful new features constantly like waitlists, memberships, and parties. Even though features have been a little limiting, I like that they seem to be listening to their clients and adding more all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaimee Brant

Review of Sawyer

2020-07-29

It’s good in general but there are other platforms that have good components that Sawyer is missing.

Pros

I like the daily class tracking features.

Cons

The party option is still incomplete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Sawyer


Hi Jaimee,

I am so sorry that you had a less than stellar experience, that is never our intent nor our goal. We continue to evolve our products because of feedback like this so thank you for letting us know how we can improve! We'd love to connect on a few additional insights you may have, so please do not hesitate to reach out.

Read more
Emmy Ungerleider

Amazing Service

2020-07-29

This made taking attendance and scheduling so much easier for us!

Pros

With its colorful, user-friendly interface, I have had no trouble using it and even find myself excited to!

Cons

At first, I found it difficult to find the schedule for the day, because I had it in monthly-view, but I eventually found the weekly/daily views of the calendar and haven't had any issues since!!!

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Yengle

Using Sawyer has made my experience as a business owner much easier!

2017-06-28

This software allows me to keep track of registrations all in one place and does the attendance for me.

Pros

I love that I can keep track of class attendance and provide parents with an easy to use online method of signing up for classes.

Cons

the layout of the semesters in long list form can be confusing to search through when making adjustments

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Doc Palmere

Great Solution to Online Registration using Credit Card

2019-08-01

Super experience, company has strong leadership and support communicates quickly and clearly. Willing to help me when priority requests made on using special features of the Sawyer Tool. I'd high recommend Sawyer Tools to any organization taking online registration for classes, events, camps, etc.

Pros

Cloud based, handles all sorts of online registration for educational programs; super support to set up and onboard; affordable; terrific support team; growing company --> adding new features to help me with online registration, class management

Cons

no training videos. Training videos on on-boarding, intro features, advanced features and troubleshooting would be helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsea Koenig

Sawyer is the reason we were able to stay connected to families during COVID

2020-08-07

Pros

Sawyer is parent-friendly and makes registering for any activity super easy, which means more registrants!

Cons

Running reports that allow you to look at the exact revenue of a class, camp, or activity can be challenging if people register for more than one class, camp, or activity at the same time because they are all grouped together.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather Cadalzo

Customized for our unique small business

2019-08-03

Sawyer gave us the ability to go fully online with registration, attendance and is a great tool as a small business owner to help guide payroll and organize my clients.

Pros

Ease of use on the backend. Easily customize classes, coupons, view live registration in multiple locations on my phone, tablet, or laptop.

Cons

Some less than tech-savvy parents find it hard to navigate to register. Tracking financials could be clearer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 11-50 employees)

Using New Sawyer Tools

2018-11-26

has created more problems, not solved them

Pros

Admin states once you figure out their treacherous back end that information is easy to input

Cons

confusing back end editing exhausting registration process, too many "clicks" confusing user interface, looks sloppy no ability to have access to the Stripe account for reporting no link tracking unless you have a Google Analytics account rigid application, not intuitive support is difficult to contact, mostly through email only

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
LeAnn Wauson

Perfect for Early Childhood

2020-11-09

Bring educational learning to your child at home!

Pros

During the pandemic, it has allowed us to provide extracurricular activities to her at home.

Cons

I wish the system wouldn’t freeze up but I am not sure it’s a problem with their website or networking issue.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Meg Roberts

❤️ Sawyer Tools

2019-08-08

I like that the confirmation emails they are automatically sent to clients when they sign up.

Pros

I was bogged down with juggling sign ups, keeping class lists current, collecting tuition, tracking financials, sending updates and notices to parents, and so much more.

Cons

I would like to be able to have clients sign up and pay for birthday parties without a lot of back ad forth via emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
TARA LOWE

THANK GOD FOR SAWYER!

2020-08-07

LOVE [SENSITIVE CONTENT HIDDEN] and her quick customer service!!!

Pros

AFTER USING ANOTHER REGISTRATION SYSTEM WE KNEW WE NEEDED SOMETHING MORE STREAMLINED AND EASY TO USE.

Cons

Having to set up activities and then add them to the schedule is a bit weird for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aquirra RoEve Lundy

Sawyer Review

2019-09-14

Pros

Sawyer is a great alternative choice to use for classroom management. It's so well put together, and offers many different ways to manage your educational needs.

Cons

I wish that the company would consider possibly going around to schools, and doing presentations about their service.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Wall

Love Sawyer

2020-07-29

I'm very happy overall

Pros

I think this is a great product that is easy to change and work with from the backend.

Cons

It's very user friendly, it's easy to work with and it's great to track sales

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tessa O

good product

2019-08-01

Pros

I use it to pull financial reports and they are easy to export to excel.

Cons

Sometimes the daily amounts from the Sawyer reports do not match up with our bank account deposits (at least a couple times a month).

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more