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ShareKnowledge

4.6
(33)

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Learning management system for businesses

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(3)

ShareKnowledge Pricing, Features, Reviews and Alternatives

ShareKnowledge FAQs

Q. What type of pricing plans does ShareKnowledge offer?

ShareKnowledge has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of ShareKnowledge?

ShareKnowledge has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does ShareKnowledge support?

ShareKnowledge supports the following languages:
English

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Q. Does ShareKnowledge support mobile devices?

ShareKnowledge supports the following devices:
Android, iPad, iPhone

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Q. Does ShareKnowledge offer an API?

No, ShareKnowledge does not have an API available.

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Q. What other apps does ShareKnowledge integrate with?

ShareKnowledge integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Webex, Salesforce Sales Cloud, Microsoft 365, GoTo Webinar, BigBlueButton, GoTo Training, Google Calendar

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Q. What level of support does ShareKnowledge offer?

ShareKnowledge offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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ShareKnowledge product overview

What is ShareKnowledge?

ShareKnowledge is a cloud-based learning management solution which helps small to large businesses create, publish, and share content. Key features include a content library, goal tracking, employee performance assessment, engagement metrics, signature capture, reporting, and analytics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

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ShareKnowledge pricing information

Value for money

4.5

/5

33

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ShareKnowledge features

Functionality

4.4

/5

33

Total features

40

3 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Learning Management
Assessment Management
Alerts/Notifications
Course Management
Tests/Assessments
Blended Learning

Functionality contenders

ShareKnowledge users reviews

Overall Rating

4.6

/5

33

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.12/10
Rating distribution

5

4

3

2

1

22

8

2

1

0

Pros
Our rep is very easy to speak with, understandable in translation from his experience to a novice, and is patient. Their positive behavior is helping our company find the solutions to it's needs.
Having used other LMS's we appreciated the overall flexibility of the system and ease of use. While support was rarely needed they were very responsive.
Overall, I would recommend this system to other organizations, but I also would recommend really doing research to find what system is going to work best for your end goal as an organization.
Cons
Reporting could use enhancements. It was difficult for management to view their data, just because some of the terminology was confusing.
The time doesn't appear in the users time-zone, but just in "Central" time. This may be a setting I can change, globally, but not sure how.
Pulling and making sense of reports can be tricky.

Overall rating contenders

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Travis P.

Aviation & Aerospace, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ShareKnowledge for SharePoint Review

Reviewed 4 years ago

In the short time with ShareKnowledge, the customer support stands out. Our rep is very easy to speak with, understandable in translation from his experience to a novice, and is patient. Their positive behavior is helping our company find the solutions to it's needs.

Pros

The customer support with ShareKnowledge is phenomenal. Our rep came to our location for three days, but shared his expertise that will last for months to come. His professionalism was superb and did not detract from any part of the presentation. He filled a significant cognitive gap training members were previously struggling with. He answered almost every question each student threw his way. If there was a question he couldn't answer, it was something not in his span of control.

Cons

The naming convention and navigating through the different features is not very easy for a newer user to grasp on to. The functions of the software are predominantly there; however, it is a strong effort to navigate between the different tabs/settings.

Vendor response

Thank you for the excellent review. We understand that the rich features in ShareKnowledge take more time for a training team to master. This is why we are so hands on with our training and support. Although some clients can simply turn off the advanced features to simply their deployment, we find companies in high compliance environments benefit from these features. These include hierarchical...

MS
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McKenzie S.

201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall Great System with Opportunities for Improvement

Reviewed 6 years ago

I have enjoyed working with the ShareKnowledge system so far. I've been working with it for a little over six months in a launched capacity at our organization and about a year overall with the system. It seems like there are some limitations to the system in terms of what it can capably handle right now, but I am reassured that as I (and others) make suggestions the team gets to work on seeing...

Pros

Delivery of E-Learning Material Reminder features for attending training and signing up for training are great Setting up rules to stay compliant on training

Cons

There is a lot of mouse clicking that needs to be done to complete a task Pulling reports can be tricky It would be really nice if a trainer could login to the system and see all of the training their trainees need to complete and go through completing it using the trainers portal instead of having to sign each employee in individually when you want to complete training with them It is a long process to assign new employees to all of the organizational units they might be apart of... it would be really nice if you could do more than one at a time

Vendor response

Thank you for honest feedback. We are always listening to our customers and improving our product to fit their needs and expectations.

EM
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Eric M.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Lack Basic LMS Functionality

Reviewed 4 years ago

Shareknowledge's LMS lacks many of the standard features and functionalities you get from a more established company. The software appears to be built by someone whose knowledge of SharePoint exceeded their knowledge of learning management systems. Any issue we have had with the software required a custom update to resolve our issues. Many of the issues were to "fix" basic functionality that is included in other vendor's LMS.

Pros

Shareknowledge is easy integration with an existing SharePoint system. The upload and install implementation was easy, due to the great customer service.

Cons

Unfortunately, that is about where the benefits stop. Shareknowledge as a learning management system is a poor design. Many processes and workflows that are pretty much standard on other company's learning management systems, are muddled with complexity. Something as simple as creating an instructor-led training course is a complex, multistep process. Shareknowledge also has issue with simple tasks like adjusting due dates for an employee. You literally have to create a new personal assignment for an employee just to adjust their due date. Again, not something you have to do in other LMS systems.

Vendor response

We’re very sorry for any frustration you’ve had with our system. We are very proud of the depth of features and functionality our product provides as documented by the numerous positive reviews of ShareKnowledge. However, we know that on rare occasions things do not always go as planned and we are committed to providing the best customer service to resolve any issues you may have. One of our team members will reach out as soon as possible to assist you with unlimited free training and support.

MM
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Matt M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy implementation, great support, few technical issues, reporting could use enhancements

Reviewed 5 years ago
Pros

Ease of use Scalability to the entire organization Very strong technical team supporting the software

Cons

Reporting could use enhancements It was difficult for management to view their data, just because some of the terminology was confusing. Dashboarding would be a great enhancement

Vendor response

Hi Matt, Thanks for the great feedback. We now have easy Manager Reporting by email. We agree an LMS needs an easy way to keep Managers up to date on critical training details. ShareKnowledge Dashboards with Manager distributions directly solves this issue and does a whole lot more. Now Users, Managers and Executives can get customized reporting right to their email inbox on the desired schedule. These powerful new reports are flexible and easy to use and automate for everyone. Your representative will reach out to schedule a quick overview call at your convenience.

TH
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Tracy H.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chief Learning Strategist

Reviewed 6 years ago

Best software support experience than any other product -- LMS and other. Functionality easy for learners. Administrative functionality is answers all needs.

Pros

SharePoint-based which helps learners quickly adapt to the user interface and makes administration a snap. Piggybacks onto Active Directory so learner login was implementation was easy.

Cons

Support team was able to be responsive to all special needs, so really no cons. Just personal taste, the ShareKnowledge GUI is designed for mobile platforms, as well, so some of the GUI elements are larger than I would like - but I'm betting I'm in the minority on that preference.

Vendor response

Thank you for the great review!

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