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Vaave

Cloud-based alumni management solution for all alumni needs

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Vaave Reviews - Page 2

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330 reviews

Recommended

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Archana R.

Higher Education, 201-500 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Alumni Management Platform with Excellent Customer Support

Reviewed 3 years ago

Great experience so far. Features for creating further engagement among Alumni will be highly appreciated.

Pros

Vaave Product:- 1) Onboarding process was simple 2) Portal is user friendly and self explanatory 3) Quick access to users' profiles and availability of various filters such as industry, location, company etc 4) Customized home page, newsletter page, and interest groups. Additional customization for colors and fonts on newsletter page would be great. 5) Easy to retrieve Alumni data. This could have been more helpful if data can be pulled from LinkedIn directly, however, only if user permits. 6) Automatic birthday mails to Alumni 7) Availability of bulk email option with specific audience. It could be further improved with a provision to select members of interest groups and city chapters as custom audience. Service:- 1) Quick resolution of issues 2) Uptime of Portal is high

Cons

Vaave Product:- 1) Features and functionality should be same on both web and mobile applications. Also, mobile application could be made user friendly. 2) 'Volunteer' and 'Be a Mentor' tabs can be made customizable and easy to use according to the events or needs respective to each Institute 3) Having email notification option for features(like job board, interest groups, newsroom etc) customizable...

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Jeremy G.

Marketing and Advertising, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Providing a great platform for a small and humble school

Reviewed 4 years ago

Though more freedom in design and the ability to change small features would be a great feature from Vaave (and we believe that Vaave is also working on this), don't let that discourage you from reaching out to Vaave and trying out their software. From the beginning you'll be pleasantly welcomed and greeted by their customer service, and will only be even more amazed at how much you're getting for your money. We, as a relatively small international school, would recommend Vaave for any institution starting with an alumni platform and are only looking forward to see where our platform will grow.

Pros

Looking into which company and provider our school needed to take, it was clear from the beginning that we would be using Vaave. In the beginning it was honestly for one simple reason: Their starting prices are simply unbelievable. And now, after having a whole platform set up, we can say that their services provide far more than what the price labels say. It's amazing how Vaave manages to excel in expected features (a database, a world map, groups and stable social media platforming), and yet pack so much more into it (a free app version, newsletter support). On top of that, customer support is outstanding and very fast, you can expect your questions and requests to be answered in a mere matter of hours.

Cons

Our cons can be led back to the fact that our school is only using the "simplest" plan and can be seen as nitpicking. Design and customizability is something that we wish we had more freedom in, as the options starting with the simplest plan can be restricting. Small features like being able to change the website's icon, and customizing new members' login information would also be very welcome.

Vendor response

Dear Sir, Thank you for giving a great feedback and letting us know that you are very likely to recommend others. We're happy to know that you found our product features and support services very good. We are happy to learn that product is of great value for the invested money. We are also glad to know that you found pricing & features helped you to choose us and preferred us over other vendors. We strive to deliver a great experience on the feedback you shared with us.