BotXO vs BOTNATION AI Comparison

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Overview

Our Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The BotXO Platform...

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(12)

5

4

3

2

1

6

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Im teaching, and we have great pleasure in making our students build different solutions for different industries, in order how to learn to build a chatbot, and to learn about the industries.
The support I received during the setup is amazing. They are very proactive and fast in replying.
It is a very user friendly and easy to set up. Has great customer support, and advanced NLU(Natural Language Understanding) module for Danish and other minor languages.

Pros

Cons

The lack of Analytics data. The confusing setup when the bot is large.
The platform can get "confused" over keywords and global connections, and this can result in some strange replies from the bot.
Some of the webhooks are confusing to set up, at least as a non-programmer. BotXO has the right idea already by making pre-made templates.

Cons

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features38
  • A/B Testing
  • API
  • Alerts / Escalation
  • Auto-Responders
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Categorization
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Conversion Tracking
  • Custom Development
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Email Distribution
  • File Management
  • File Transfer
  • IVR / Voice Recognition
  • Keyword Tracking
  • Lead Capture
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Search
  • Performance Testing
  • Push Notifications
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Request Routing
  • Self Service Portal
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Speech to Text
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Website Management
  • Widgets
  • eCommerce Management
  • Total features35
  • A/B Testing
  • API
  • Alerts / Escalation
  • Auto-Responders
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Categorization
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Conversion Tracking
  • Custom Development
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Email Distribution
  • File Management
  • File Transfer
  • IVR / Voice Recognition
  • Keyword Tracking
  • Lead Capture
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Search
  • Performance Testing
  • Push Notifications
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Request Routing
  • Self Service Portal
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Speech to Text
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Website Management
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations15
  • ChatBot
  • Epicor ERP
  • Facebook
  • Freshchat
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft OneDrive
  • Microsoft Outlook
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Zapier
  • Zendesk
  • Total integrations12
  • ChatBot
  • Epicor ERP
  • Facebook
  • Freshchat
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft OneDrive
  • Microsoft Outlook
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BotXO vs. BOTNATION AI

See how BotXO and BOTNATION AI stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.