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CallFinder vs Wonderwerk Comparison

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Overview

CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text...

Wonderwerk is data-based software for training sales personnel that allows companies to automate their workforce training....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

999

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

4

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features51
  • Ad hoc Reporting
  • Annotations
  • Assessment Management
  • Audio Capture
  • Automatic Call Distribution
  • Automatic Transcription
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Change Management
  • Customer Experience Management
  • Customer Service Analytics
  • Dashboard
  • Data Connectors
  • Data Discovery
  • Data Security
  • Data Visualization
  • Gamification
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Language Detection
  • Learning Paths/Tracks
  • Monitoring
  • Multi-Language
  • Natural Language Search
  • Negative Feedback Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Productivity Analysis
  • Publishing / Sharing
  • Quality Assurance
  • Quality Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Scorecards
  • Search/Filter
  • Self-Service Search
  • Self-service Analytics
  • Sentiment Analysis
  • Speech-to-Text Analysis
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Training Management
  • Trend / Problem Indicators
  • Visual Analytics
  • Voice Recognition
  • Total features7
  • Ad hoc Reporting
  • Annotations
  • Assessment Management
  • Audio Capture
  • Automatic Call Distribution
  • Automatic Transcription
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Change Management
  • Customer Experience Management
  • Customer Service Analytics
  • Dashboard
  • Data Connectors
  • Data Discovery
  • Data Security
  • Data Visualization
  • Gamification
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Language Detection
  • Learning Paths/Tracks
  • Monitoring
  • Multi-Language
  • Natural Language Search
  • Negative Feedback Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Productivity Analysis
  • Publishing / Sharing
  • Quality Assurance
  • Quality Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Scorecards
  • Search/Filter
  • Self-Service Search
  • Self-service Analytics
  • Sentiment Analysis
  • Speech-to-Text Analysis
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Training Management
  • Trend / Problem Indicators
  • Visual Analytics
  • Voice Recognition

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Drive
  • Instagram
  • Jira
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Teams
  • SAP Business One
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Telegram
  • Twilio
  • WhatsApp
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Drive
  • Instagram
  • Jira
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Teams
  • SAP Business One
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Telegram
  • Twilio
  • WhatsApp
  • Zapier
  • Zendesk