App comparison

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Call Journey Logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

(2)

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Call Journey Pricing

Pricing overview

Value for money rating

4.5

/5

2

Price starts from

70

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Call Journey for pricing details.

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Reviewers who mentioned pricing said:

SL
AvatarImg

Sunila L.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Innovation and Value-add Solution

Reviewed 3 years ago
Pros

Voice to text feature and transparency of building speech analytic Models. Natural Language Processing is a discipline in itself and Call Journey makes it easy to understand, design and build the models. CallJourney support services and resources has done an amazing job understanding agency mission, programs, services and outcomes to assist in building the models.

Cons

Reporting functions are not flexible and couldnt provide monthly views of the data.

RG
AvatarImg

Rui G.

Marketing and Advertising, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Definitely Recommend!

Reviewed a year ago
Pros

Surprised with how well it works, and how unaffected the user experience seems to be after implementation. Easy to use, and low maintenance. Great!

Cons

Integration with other tools could be better, specially when compared to some competitors, but it's something the company is working on. Voice Biometrics I haven't experience with yet, but seems a dangerous area.