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Castel Detect LIVE vs DATAGYM Comparison

Overview

Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics...

DATAGYM is a machine learning training platform powered by artificial intelligence for data scientists and machine learning...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features32
  • API
  • Action Management
  • Alerts / Escalation
  • Auditing
  • Automatic Call Distribution
  • Benchmarking
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Contact Management
  • Customer Database
  • Customizable Caller ID
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Escalation Management
  • Feedback Management
  • File Transfer
  • IVR / Voice Recognition
  • Image Library
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Management
  • Monitoring
  • Multi-Language
  • On-Demand Recording
  • Predictive Analytics
  • Predictive Dialer
  • Project Management
  • Project Planning
  • Project Tracking
  • Quality Assurance
  • Quality Control
  • Sentiment Analysis
  • Tagging
  • Task Management
  • Task Tracking
  • Trend Analysis
  • Workflow Management
  • Total features17
  • API
  • Action Management
  • Alerts / Escalation
  • Auditing
  • Automatic Call Distribution
  • Benchmarking
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Contact Management
  • Customer Database
  • Customizable Caller ID
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Escalation Management
  • Feedback Management
  • File Transfer
  • IVR / Voice Recognition
  • Image Library
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Management
  • Monitoring
  • Multi-Language
  • On-Demand Recording
  • Predictive Analytics
  • Predictive Dialer
  • Project Management
  • Project Planning
  • Project Tracking
  • Quality Assurance
  • Quality Control
  • Sentiment Analysis
  • Tagging
  • Task Management
  • Task Tracking
  • Trend Analysis
  • Workflow Management

Integrations

  • Total integrations4
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Telegram
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Telegram
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Castel Detect LIVE vs. DATAGYM

See how Castel Detect LIVE and DATAGYM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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