CIS Utility Billing vs Streebo Chatbot Builder Comparison

Overview

CIS Utility Billing by CUSI is a web-based solution designed to assist municipalities and service providers with meter reading...

Streebo Chatbot Builder is a cloud-based solution that helps IT teams assemble and deploy conversational chatbots designed...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

100

49

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

I am thankful that I have gotten to grow with such awesome people that are willing to stay on the phone with you for as long as it takes to get things right. Would not want them to change a thing.
Overall - overall UMS.net is a good product and it is clear that the CUSI staff is dedicated to providing enhancements that will help make the end user's duties more efficient and easier to perform.
Some items are a bit "buried", but once you get comfortable with the logic of the system, it's pretty easy to find what you are after. Great people to work with--friendly and knowledgeable.

Pros

Cons

I am never made to feel foolish for anything I call about. They have always been able to fix my problem in a timely way as well as educating me in the process.
However, the lack of being able to export a report as it is seen is bothersome. Only the WHOLE raw data gets exported necessitating multiple sorts, subtotals, etc. to obtain certain results.
During my time using the program, the only thing negative would be that sometimes, after a software update, we run into a few "bugs" that require additional updates.

Cons

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features28
  • ACH Payment Processing
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Asset Management
  • Assignment Management
  • Auditing
  • Billing & Invoicing
  • Billing Rate Management
  • Chat Transcript
  • Check Processing
  • Client Portal
  • Collections Management
  • Conditional Logic
  • Configurable Workflow
  • Credit Card Processing
  • Customer Accounts
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Drag & Drop Interface
  • Electronic Payments
  • Engagement Analytics
  • Event Triggered Actions
  • Financial Management
  • Forms Management
  • Geotargeting
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Order Management
  • Recurring Billing
  • Reporting & Statistics
  • Rules-Based Workflow
  • Secure Data Storage
  • Speech to Text
  • Third Party Integration
  • Transaction History
  • Work Order Management
  • eCommerce Management
  • Total features23
  • ACH Payment Processing
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Asset Management
  • Assignment Management
  • Auditing
  • Billing & Invoicing
  • Billing Rate Management
  • Chat Transcript
  • Check Processing
  • Client Portal
  • Collections Management
  • Conditional Logic
  • Configurable Workflow
  • Credit Card Processing
  • Customer Accounts
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Drag & Drop Interface
  • Electronic Payments
  • Engagement Analytics
  • Event Triggered Actions
  • Financial Management
  • Forms Management
  • Geotargeting
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Order Management
  • Recurring Billing
  • Reporting & Statistics
  • Rules-Based Workflow
  • Secure Data Storage
  • Speech to Text
  • Third Party Integration
  • Transaction History
  • Work Order Management
  • eCommerce Management

Integrations

  • Total integrations1
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Twilio
  • Zapier
  • Zendesk
  • Total integrations4
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Twilio
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CIS Utility Billing vs. Streebo Chatbot Builder

See how CIS Utility Billing and Streebo Chatbot Builder stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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