Communication Studio 2.0 Features

Communication Studio 2.0

Conversational AI platform for businesses of all sizes

4.0/5 (2 reviews)

Communication Studio 2.0 Feature Summary

  • Canned Responses
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Conversation Analytics
  • Diagramming
  • File Sharing
  • For Developers
  • For Healthcare
  • For Sales
  • For eCommerce
  • Geo Targeting
  • Intent Recognition
  • Machine Learning
  • Mobile App
  • Natural Language Processing
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Reusable Components
  • Speech Recognition
  • Speech Synthesis
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Website Visitor Tracking

Competitor Feature Comparison

API
Activity Dashboard
Auto-Responders
Chat
Communication Management
Content Library
Customizable Branding
Customizable Reporting
Design Management
Drag & Drop Interface
File Management
Multi-Language
Predictive Analytics
Real Time Reporting
Sentiment Analysis
Third Party Integration
Visit WebsiteCompare App
API
Activity Dashboard
Auto-Responders
Chat
Communication Management
Content Library
Customizable Branding
Customizable Reporting
Design Management
Drag & Drop Interface
File Management
Multi-Language
Predictive Analytics
Real Time Reporting
Sentiment Analysis
Third Party Integration
Visit WebsiteCompare App
API
Activity Dashboard
Auto-Responders
Chat
Communication Management
Content Library
Customizable Branding
Customizable Reporting
Design Management
Drag & Drop Interface
File Management
Multi-Language
Predictive Analytics
Real Time Reporting
Sentiment Analysis
Third Party Integration
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Communication Studio 2.0 Feature Reviews

2 reviewers had the following to say about Communication Studio 2.0's features:

Tesa Dragos

Text, web chat, and voice in the same interface

2018-12-27

Pros

The contact information is displayed on the main screen which is great for focusing on the main tasks and have what you need at your fingertips

Cons

I haven't found any cons about this software that we are actually using and switched on from another solution.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Abi Meyer

Great for intercommunication

2019-02-27

Pros

This app is great for communicating with in companies, institutions, and personal businesses.

Cons

I have not been able to use this app with any Apple devices. Those of us who are pro Apple, this is very confusing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more