Hubbler vs Intradiem Comparison

Overview

Hubbler is a custom application builder that allows businesses in industries including human resources, sales, services,...

Intradiem is a workforce automation solution designed to streamline operations related to agent engagement & customer service...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.3

(15)

5

4

3

2

1

8

4

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

The tool is very easy to use and the company has very good customer and technical support.
This also frees up WFM capacity. We have had some deployment issues but making progress and starting to see the benefits.
Very much like the automation of scheduled training and the Verint write back, reps also love the early break/lunch offers.

Cons

Cons

Can be difficult to maintain with large and complex organization structures.
No way to monitor which agent it offers depending on the rule configured. Reports are not real time - you can only see yesterdays reports.
Nothing that jumps out at me currently. The team is always looking for ways to improve upon pain point items.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features26
  • API
  • Access Control
  • Analytics
  • Asset Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Call Distribution
  • Automatic Notifications
  • Billing & Invoicing
  • CRM Integration
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Claims Management
  • Collections Management
  • Customer Database
  • Customer Experience Management
  • Customizable Reporting
  • Customizable Templates
  • Delivery Tracking
  • Distribution Management
  • Employee Management
  • Employee Onboarding
  • Engagement Analytics
  • Human Resource Integration
  • Incentive Programs
  • Inventory Management
  • Lead Management
  • Learning Management
  • Location Tracking
  • Order Management
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Rules-Based Workflow
  • Scheduling
  • Skills Tracking
  • Status Reporting
  • Surveys & Feedback
  • Training Management
  • Vendor Management
  • Workflow Management
  • Total features29
  • API
  • Access Control
  • Analytics
  • Asset Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Call Distribution
  • Automatic Notifications
  • Billing & Invoicing
  • CRM Integration
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Claims Management
  • Collections Management
  • Customer Database
  • Customer Experience Management
  • Customizable Reporting
  • Customizable Templates
  • Delivery Tracking
  • Distribution Management
  • Employee Management
  • Employee Onboarding
  • Engagement Analytics
  • Human Resource Integration
  • Incentive Programs
  • Inventory Management
  • Lead Management
  • Learning Management
  • Location Tracking
  • Order Management
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Rules-Based Workflow
  • Scheduling
  • Skills Tracking
  • Status Reporting
  • Surveys & Feedback
  • Training Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • ChatBot
  • Epicor ERP
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Zapier
  • Zendesk
  • Total integrations1
  • ChatBot
  • Epicor ERP
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hubbler vs. Intradiem

See how Hubbler and Intradiem stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.