IBM Watson OpenScale vs Userbot Comparison

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Overview

IBM Watson OpenScale is an open, enterprise-grade platform that enables businesses to build, operate, and manage production...

Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features19
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Auto-Responders
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Chat
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Corrective Actions
  • Customer Service Analytics
  • Customizable Branding
  • Data Capture and Transfer
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Forecasting
  • Help Desk Management
  • History Tracking
  • Lead Generation
  • Multi-Language
  • Multiple Data Sources
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Predictive Analytics
  • Reporting & Statistics
  • Role-Based Permissions
  • Sentiment Analysis
  • Support Ticket Management
  • Third Party Integration
  • Trend Analysis
  • Total features21
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Auto-Responders
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Chat
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Corrective Actions
  • Customer Service Analytics
  • Customizable Branding
  • Data Capture and Transfer
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Forecasting
  • Help Desk Management
  • History Tracking
  • Lead Generation
  • Multi-Language
  • Multiple Data Sources
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Predictive Analytics
  • Reporting & Statistics
  • Role-Based Permissions
  • Sentiment Analysis
  • Support Ticket Management
  • Third Party Integration
  • Trend Analysis

Integrations

  • Total integrationsN/A
  • ChatBot
  • Epicor ERP
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Zapier
  • Zendesk
  • Total integrations3
  • ChatBot
  • Epicor ERP
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM Watson OpenScale vs. Userbot

See how IBM Watson OpenScale and Userbot stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.