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Ideta

Cloud-based platform to build and deploy AI chatbots

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Ideta Reviews

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11 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am a chatbot dev now

Reviewed 2 years ago

Swift support!

Pros

Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines

Cons

The discussions are not sorted in a logical order, yet

Vendor response

Thx Alexandre ! We'll try to keep you a happy customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and efficient

Reviewed 2 years ago

Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees

Pros

Very simple back office management, a small team, which always responds quickly

Cons

For the moment, nothing ; no problem encountered in setting up

Vendor response

Thx for this review ! Glad we could be useful !

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ideta review

Reviewed 2 years ago

we were solving acces management to our headquarter

Pros

its easy and self service chatbot plateforme for creating chatbots

Cons

some software buggs during the production

Vendor response

Thx for helping us making this product better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mon utilisation d'IDETA

Reviewed 22 days ago
Pros

Simplicité d'utilisation, service client réactif, mises à jour fréquentes

Cons

Je n'ai pas noté de point faible particuliers.

Vendor response

Thanks for that review !

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Chatbot project for TALAN

Reviewed 2 years ago

Flexible software, powerfull and easy to use... very good

Pros

It allows to build more effectively and with some ease pretty everything we want around a chatbot

Cons

We don't have the possibility to stock more than one entitie from a statement to a list...

Vendor response

Thx ! Great to be of use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ChatBot project for Talan

Reviewed 2 years ago

Very good thanks to the high flexibility of dialogue and the global intentions.

Pros

It is easy to work with this software using block scenarios which allows a lot of flexibility.

Cons

For now, we don't have the possibility to extract several entities from a sentence. However, it is something we are already discussing with you.

Vendor response

Thank you for your comments !

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Trop tot pour faire des retours constructifs

Reviewed 2 years ago
Pros

nous sommes uniquement au début de notre prise en main de la solution. Les équipes supports sont en revanche vraiment impliquées !!

Cons

Rien pour le moment. et je dois pourtant écrire quelque chose

Vendor response

Thanks for your review ! We'll do everything we can to improve while keeping the good support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great toolbox !

Reviewed 2 years ago
Pros

Easy to use and to connect ! Really perfect to create a bot without coding and great support.

Cons

Cannot see all Data analytics to check bot performance.

Vendor response

Thx ! Happy to be of help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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great discovery

Reviewed 2 years ago

we are trying to set up a level 1 after-sales service

Pros

we can use it independently and the assistance is top

Cons

too many functionalities which can disturb for administrators

Vendor response

Thx for the review ! We'll keep the support great and work on making it easier to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fully functional

Reviewed 2 years ago
Pros

Easy setup Versatile use Great and reactive support

Cons

I really apraciated almost everything...

Vendor response

Thx a lot ! We're proud to be useful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bon produit

Reviewed 2 years ago
Pros

Ergonomique Rapide à implémenter Bon support

Cons

La partie training est pas ergonomique. Beaucoup de lenteurs

Vendor response

Thx Sarah ! We'll work on improving the training interface.