Ideta  Reviews - Pros & Cons, Ratings & more

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Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment.

Ideta 

Web-based

Support Team

Very responsive support and the help documentation keeps getting better and better. Overall; great experience both with the software and the team behind it.

The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.

Production Manager

These videos are fun, with the company mascot. Overall the team is responsive and very helpful.

Insurance Broker

What I liked the most about this software is that it has a competitive price and excellent qualities. After you learn it is easy to use, they have very good customer support.

Marketing 

Even if you have never worked with a chatbot before, creating it with Ideta is really suitable for everyone. The easy user interface and the operating options are great for beginners like me.

I couldn’t be more pleased with this purchase, and am very impressed with Ideta.

It seems to me that it is a quality software that has its learning curve, but when you learn it you can apply it very easily and it is very useful.

Data-Scientist

It allows to build more effectively and with some ease pretty everything we want around a chatbot.

Ideta is extremely generous in its price compared to the offerings; I feel it’s an excellent value.

President

This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to  help customers.

Social Media Manager

Too many functionalities which can disturb for administrators.

Head Career Coach

The ease of use to get into the tool I also really appreciated the massive amounts of education the tool provides to get me ramped up.

My biggest issue was deleting things I created wrong and trying to recreate them.

Sometimes you can struggle with UI, but they have many tutorials there.

Online Marketing

The only downside in my opinion is their thinking behind the conversation flow building.

General Manager

Well thought out, quick to deploy, with a support team that rocks and features that keep evolving. A great purchase that I don't regret.

The customer support with Ideta is INCREDIBLE – one of the highlights for me, hands down.

I've tested many chatbots but ideta is the only one that is of French origin and that integrates so well into my Ecommerce site.

Typebot

Dialogflow

Powerful chatbot

Great product.. easy to implement and very efficient.

We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues

A good tool !

I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it. 

Simple, easy to use chatbot with lot of power

This is my go-to chatbot-building platform. I've tried several others but found them cumbersome or tedious to setup. Ideta's templates made it much faster to generate a POC chatbot than other platforms. The cartoons and playful spirit of the site also makes the process of building a chatbot seem like less of a chore :)
Ideta also has a free udemy course to help with onboarding, which is a nice touch. 

My favorite chatbot building platform

Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website.

An Inspiration

Ideta is an extremely powerful chat-bot software that plays a crucial role in the operations of my business. I absolutely love that you can scale this bot to be as simple or complex as you want. In my case, I’ve been using this to capture leads on websites, and to provide support to existing clients. The AI functionality gives this chat-bot a real edge. While I haven’t dived into it too much yet, I’m really happy to have seen use-cases where I can expand on my current bots to improve the experience for my prospective and current clients. I also am very happy with the API integration and functionality, giving me great control over the operations of my bots. The customer support with Ideta is INCREDIBLE – one of the highlights for me, hands down. While there can be a bit of a learning curve to use their system, and there are a few little quirky things about their UI, I feel that they are very committed to the continual improve of this software, and the pros heavily outweigh any minor cons. I couldn’t be more pleased with this purchase, and am very impressed with Ideta. 

Excellent Value & Service

Ideta chatbots, AI chatbots, and human takeovers

One of the best Ai Chat automation plateform

Very responsive support and the help documentation keeps getting better and better. Overall; great experience both with the software and the team behind it  

Great software and team 

I wanted to create a smart chat bot that will help to answer my client's basic questions while also helping them schedule appointments etc. 

Great no code tool to break into conversational chats

I am enjoying the learning experience so far, it is much simpler than other bots i've had to programme. 

A Powerful AI Chat Bot that finally seems easy enough to build.

We are incredibly lucky to have found such a partner. I wouldn’t run our business without them. 

I wouldn’t run my business without Ideta.

The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.

Highly Recommended

Great chatbot and easy to use

Creates Chatbot In Minutes

Excellent value for money

Finally a chatbot in French, made by a French team!

we are trying to set up a level 1 after-sales service

great discovery

Thx for the review ! We'll keep the support great and work on making it easier to use. 

IDETA est un chatbot hautement fiable basé sur l'IA et l'apprentissage automatique, vous permettant de former votre propre modèle NLP. Il offre une expérience personnalisée et très intuitive à vos clients, sans écrire de code. Dans l'attente d'une utilisation productive à long terme d'IDETA.

Différent et beaucoup plus prometteur que la plupart des logiciels de chatbot

Different and much more promising than most chatbot software

Gutes Produkt mit hoffentlich langer Zukunft.

Feines Produkt aus Europa

Fine product from Europe

excellente application, facile à utiliser et à intégrer au module de support client du logiciel

Great app

Le temps que j'y ai passé m'a semblé une application d'un très bon niveau et des fonctionnalités très avancées (plus que prévu). J'ai été positivement impressionné par tout ce qu'il apporte.

Ideta Reviews

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