Ivy Features

Ivy

Guest management software for hotels, casinos, and resorts

4.0/5 (1 review)

Ivy Feature Summary

  • 2-Way Messaging
  • Automated Responses
  • Conversation Analytics
  • Front Desk Management
  • Guest Experience Management
  • Intent Recognition
  • Machine Learning
  • Mass Texting
  • Message Personalization
  • Mobile Keywords
  • Multi-Property
  • On-Screen Chats
  • Pre-configured Bot
  • Reporting/Analytics
  • Reviews Management
  • Scheduled Messaging
  • Single Property
  • Spa/Activity Management
  • Usage Tracking/Analytics

Competitor Feature Comparison

API
Activity Dashboard
Alerts / Escalation
Analytics
Automatic Adjustments
Automatic Notifications
Booking Management
CRM Integration
Chat
Communication Management
Contact Management
Customer Accounts
Customer Experience Management
Desktop Notifications
Engagement Analytics
Instant Messaging
Loyalty Program
Multi-Channel Communication
Real Time Notifications
Reservations Management
Sentiment Analysis
Third Party Integration
Learn moreCompare App
API
Activity Dashboard
Alerts / Escalation
Analytics
Automatic Adjustments
Automatic Notifications
Booking Management
CRM Integration
Chat
Communication Management
Contact Management
Customer Accounts
Customer Experience Management
Desktop Notifications
Engagement Analytics
Instant Messaging
Loyalty Program
Multi-Channel Communication
Real Time Notifications
Reservations Management
Sentiment Analysis
Third Party Integration
Visit WebsiteCompare App
API
Activity Dashboard
Alerts / Escalation
Analytics
Automatic Adjustments
Automatic Notifications
Booking Management
CRM Integration
Chat
Communication Management
Contact Management
Customer Accounts
Customer Experience Management
Desktop Notifications
Engagement Analytics
Instant Messaging
Loyalty Program
Multi-Channel Communication
Real Time Notifications
Reservations Management
Sentiment Analysis
Third Party Integration
Visit WebsiteCompare App

Ivy Feature Reviews

1 reviewers had the following to say about Ivy's features:

PETER KARTANOS

GO IVY..GOMOMENT!

2020-06-23

EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS.

Pros

UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY.

Cons

NOTHING, GREAT! USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Go Moment


Thank you, Peter, for your recommendation. We are honored to have our contactless guest engagement platform serve you and your guests in your brand new beautiful Hotel Indigo.

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