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Knowmax

Single source of truth. Delivered.

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Knowmax Pricing, Features, Reviews and Alternatives

Knowmax FAQs

Q. What type of pricing plans does Knowmax offer?

Knowmax has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Knowmax?

Knowmax has the following typical customers:
Large Enterprises


Q. What languages does Knowmax support?

Knowmax supports the following languages:
Arabic, Dutch, English, French, Italian, Spanish


Q. Does Knowmax offer an API?

Yes, Knowmax has an API available for use.


Q. What other apps does Knowmax integrate with?

Knowmax integrates with the following applications:
Salesforce Starter, Talkdesk, Freshdesk, Freshchat, Ameyo, Google Chrome, Zendesk Suite


Q. What level of support does Knowmax offer?

Knowmax offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk

Knowmax product overview

What is Knowmax?

Knowmax is a knowledge management software that enhances customer support through decision tree analytics for phone and AI Chatbot communication. The system's decision tree functionality allows support agents to collaborate on customer inquiries and search for previous responses to commonly asked questions. Using the intuitive dashboard, agents can utilize the system's picture guide and knowledge base, which gives a visual explanation for incoming tickets and adds a self-service customer experience.

Key benefits of using Knowmax

1. Create decision trees
2. Visual device guides
3. Create FAQs page & customer service articles
4. Easy agents training & learning
5. Customer experience automation

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Live Online
Documentation
Webinars
In Person
Videos

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Starting from

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Free plan
Free trial
Pricing range

Starting from

79

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Knowmax pricing information

Value for money

4.5

/5

6

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Knowmax features

Functionality

4.5

/5

6

Total features

55

2 categories

Most valued features by users

API
Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Data Import/Export
Reporting & Statistics
Multi-Language
Drag & Drop

Functionality contenders

Knowmax users reviews

Overall Rating

4.7

/5

6

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

4

2

0

0

0

Overall rating contenders

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