App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Observe.AI Logo
Observe.AI

The Conversation Intelligence Platform for Contact Centers

visit website

(2)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Observe.AI Alternatives & Competitors

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


NICE CXone logo
4.2
(565)

Cloud Contact Center Software

Features

Total

NICE CXone logo
Observe.AI logo

12

125

22

features in common

12

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(565)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Voice Mail

    5.0

Observe.AI logo

Observe.AI user ratings

Functionality

3.7
(3)

Top features

  • Call Recording

    4.0

  • Reporting/Analytics

    3.0

  • Call Monitoring

    3.0

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1

0.4

Observe.AI logo
4.5

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
JustCall logo
4.1
(171)

AI, but better

Features

Total

JustCall logo
Observe.AI logo

7

90

22

features in common

7

features in common

JustCall logo

JustCall user ratings

Functionality

4.1
(171)

Top features

  • Predictive Dialer

    5.0

  • Template Management

    5.0

  • Survey Builder

    5.0

Observe.AI logo

Observe.AI user ratings

Functionality

3.7
(3)

Top features

  • Call Recording

    4.0

  • Reporting/Analytics

    3.0

  • Call Monitoring

    3.0

Pricing

Starting from

$19/month

Value for money

JustCall logo
4.3

0.2

Observe.AI logo
4.5

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.