Streebo Chatbot Builder vs CallFinder Comparison

Overview

Streebo Chatbot Builder is a cloud-based solution that helps IT teams assemble and deploy conversational chatbots designed...

CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$999.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

We have been extremely happy with everything so far. The setup and onboarding were excellent.
Ease of use, ability to score 100% of our calls, and not have to hire a huge team of quality coaches. Being able to see the transcript, setup searches to find keywords.
All the support staff, technical folks were really good and made it very easy to get things up and running, the continuous support also makes things extremely good.

Cons

Cons

Some of the newer features have limited functions, but those are being addressed in a timely manner.
This is our company's first venture into speech analytics, and it has been non stop learning.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features23
  • Access Control
  • Activity Dashboard
  • Analytics
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Change Management
  • Chat Transcript
  • Conditional Logic
  • Configurable Workflow
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Engagement Analytics
  • Forms Management
  • Geotargeting
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Productivity Reporting
  • Quality Assurance
  • Quality Control
  • Reporting & Statistics
  • Rules-Based Workflow
  • Sales Analytics
  • Search Functionality
  • Secure Data Storage
  • Sentiment Analysis
  • Speech to Text
  • Tagging
  • Third Party Integration
  • Total features31
  • Access Control
  • Activity Dashboard
  • Analytics
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Change Management
  • Chat Transcript
  • Conditional Logic
  • Configurable Workflow
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Engagement Analytics
  • Forms Management
  • Geotargeting
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Productivity Reporting
  • Quality Assurance
  • Quality Control
  • Reporting & Statistics
  • Rules-Based Workflow
  • Sales Analytics
  • Search Functionality
  • Secure Data Storage
  • Sentiment Analysis
  • Speech to Text
  • Tagging
  • Third Party Integration

Integrations

  • Total integrations4
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Twilio
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Facebook
  • Google Calendar
  • Google Drive
  • Google Maps
  • Instagram
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • SAP Business One
  • SAP HANA Cloud Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Twilio
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Streebo Chatbot Builder vs. CallFinder

See how Streebo Chatbot Builder and CallFinder stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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