App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Verint IVR Logo

Virtual assistant and customer communication solution

Table of Contents

Verint IVR - 2025 Pricing, Features, Reviews & Alternatives

What is Verint IVR?

Verint IVR is a virtual assistant that helps you personalize your call flow, detect potential fraudsters, analyze goal completion, and automate interactions. By using artificial intelligence (AI), natural language processing (NLP), machine learning, and other technologies, Verint IVR can help you to automate interactions with customers by analyzing the data from previous interactions with them.

You can use it to issue resolution for any issues that the customer may be having during the interaction.

It also allows you to adapt customer service based on context and time so you don’t have to spend time on repetitive tasks or answering repetitive questions.

Starting from

ic-pricetag

No pricing info

Alternatives with better value for money

Verint IVR's features

Call Routing
Computer Telephony Integration
IVR
Machine Learning
Natural Language Processing

Verint IVR alternatives

Verint IVR logo
(0)

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
JustCall logo
4.2
(213)
visit website

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Nextiva Contact Center logo
4.5
(112)
visit website

Starting from

30

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Voice logo
4.0
(45)
visit website

Starting from

34

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Verint IVR pricing

Value for money rating:

Starting from

ic-pricetag

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

Verint IVR integrations (2)

Top integrations

Verint IVR support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk

Training options

In Person
Live Online
Webinars
Documentation
Videos

Verint IVR FAQs

Q. What type of pricing plans does Verint IVR offer?

Verint IVR has the following pricing plans:
Pricing model: Open Source

These products have better value for money


Q. Who are the typical users of Verint IVR?

Verint IVR has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. What languages does Verint IVR support?

Verint IVR supports the following languages:
English


Q. Does Verint IVR offer an API?

No, Verint IVR does not have an API available.


Q. What level of support does Verint IVR offer?

Verint IVR offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk

Related categories