Viber - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Viber's chat/messaging capabilities for their real-time efficiency and versatility. They highlight the ability to send text messages, photos, videos, voice messages, and various multimedia content like stickers and GIFs. Users value the end-to-end encryption for secure communication and the ease of use across different devices. They also mention the ability to share locations and documents, making it a comprehensive tool for both personal and professional communication. Of the 303 Viber users who gave detailed accounts of their use of Chat/Messaging, 99% rated this feature as important or highly important.

Users report that Viber's communication management capabilities help them stay organized by centralizing chats, voice and video calls, and file sharing. They appreciate the ability to manage contacts, track message histories across devices, and customize notifications. Reviewers also value the security capabilities, such as encryption, and the ease of managing group communications, which is particularly beneficial for business and personal use. Of the 205 Viber users who gave detailed accounts of their use of Communication Management, 96% rated this feature as important or highly important.

Reviewers indicate that Viber's on-demand communications capabilities are vital for immediate and tailored exchanges. They find it useful for sending reminders, updates, and urgent messages in real-time. Users appreciate the flexibility to communicate through instant messaging, voice, or video calls whenever needed. This capability is particularly valued for its efficiency in business settings, allowing for timely interactions with clients and colleagues. Of the 156 Viber users who gave detailed accounts of their use of On-Demand Communications, 92% rated this feature as important or highly important.

Users report that Viber's video support enhances their communication experience with high-quality video calls and conferencing. They appreciate the ability to share multimedia files and conduct video meetings with up to 20 participants. Reviewers note the clear video and audio quality, although some mention occasional connectivity issues. The capability is seen as essential for both personal and professional interactions, providing a reliable platform for visual communication. Of the 166 Viber users who gave detailed accounts of their use of Video Support, 91% rated this feature as important or highly important.

Reviewers feel that Viber's group management capabilities are highly effective for organizing and maintaining group communications. They highlight the ease of creating groups, adding or removing members, and setting group roles and permissions. Users appreciate the ability to manage large groups and communities, making it a valuable tool for both personal and professional use. The capability's flexibility and user-friendly interface are frequently mentioned as significant advantages. Of the 401 Viber users who gave detailed accounts of their use of Group Management, 90% rated this feature as important or highly important.

Users report that Viber's discussions/forums feature is beneficial for creating and managing community discussions. They appreciate the ability to share multimedia files, set up group pictures, and moderate conversations. Reviewers find the capability useful for both personal and professional purposes, allowing for organized and efficient communication. The ability to create polls and integrate with other CRM systems is also highlighted as a valuable aspect of this capability. Of the 343 Viber users who gave detailed accounts of their use of Discussions/Forums, 80% rated this feature as important or highly important.