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VoiceAI Pricing, Features, Reviews and Alternatives

VoiceAI product overview

Price starts from

70

Per month

Usage Based

What is VoiceAI?

POWERFUL INSIGHTS INTO THE VOICE OF THE CUSTOMER

Key benefits of using VoiceAI

? Improving CX: Deepening and enriching the organization's understanding to what their customers are really saying, feeling and meaning

? Bolstering compliance and risk management: Enabling organizations to ascertain their level of compliance, understand where risk is realized and use data-based insights to make significantly better, more informed decisions around their risk framework.

? Boosting sales: Empowering organizations to identify cross sell and upsell opportunities through having the right data in the right format

? Empowering agent performance and automating QA: Unlocking the power for organizations to quickly and efficiently identify which representatives require additional training, letting managers know which areas need improvement and identifying best practices from your highest performing agents.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

VoiceAI pricing information

Value for money

4.5

/5

2

Starting from

70

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VoiceAI features

Functionality

4.5

/5

2

Total features

48

4 categories

Most valued features by users

API
Third Party Integrations
Activity Dashboard
Natural Language Processing
Multi-Language
Reporting & Statistics
Real Time Analytics
Search/Filter

VoiceAI users reviews

Overall Rating

4.0

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

0

2

0

0

0

RG
AvatarImg

Rui G.

Marketing and Advertising, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Definitely Recommend!

Reviewed a month ago
Pros

Surprised with how well it works, and how unaffected the user experience seems to be after implementation. Easy to use, and low maintenance. Great!

Cons

Integration with other tools could be better, specially when compared to some competitors, but it's something the company is working on. Voice Biometrics I haven't experience with yet, but seems a dangerous area.

SL
AvatarImg

Sunila L.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Innovation and Value-add Solution

Reviewed 2 years ago
Pros

Voice to text feature and transparency of building speech analytic Models. Natural Language Processing is a discipline in itself and Call Journey makes it easy to understand, design and build the models. CallJourney support services and resources has done an amazing job understanding agency mission, programs, services and outcomes to assist in building the models.

Cons

Reporting functions are not flexible and couldnt provide monthly views of the data.

VoiceAI FAQs

Q. What type of pricing plans does VoiceAI offer?

VoiceAI has the following pricing plans:
Starting from: $70.00/month
Pricing model: Subscription


Q. Who are the typical users of VoiceAI?

VoiceAI has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does VoiceAI support?

VoiceAI supports the following languages:
English, French, German, Italian, Spanish

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Q. Does VoiceAI offer an API?

Yes, VoiceAI has an API available for use.

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Q. What other apps does VoiceAI integrate with?

VoiceAI integrates with the following applications:
Microsoft Azure, Dynamics 365, Microsoft Teams, AWS Config, Tableau

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