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Airbase
4.8
(67)

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Airbase: Making the complexities of procure-pay-close easy.

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(6)

Airbase Pricing, Features, Reviews and Alternatives

Airbase product overview

What is Airbase?

enterprise-grade power. It simplifies procurement and ensures global adoption. Implement the complete suite of modules, or choose from Guided Procurement, AP Automation, Expense Management, or Corporate Cards.

Key benefits of using Airbase

Airbase reimagines procure-to-pay software for better control, efficiency, and user adoption. Used together or separately, our suite of Guide Procurement, AP Automation, Expense Management, and Corporate Cards will:

-Ensure compliance.
-Create an automatic audit trail.
-End wasted, rogue, and duplicate spend.
-Base budgets and forecasting activities on real-time, accurate data.
-Save time and money.
-Accelerate the closing process.
-Enable teams to leverage existing tools by either directly integrating with them or via our open API.
-Easily respond to budgetary or regulatory changes with flexible, no-code workflows.
-Improve collaboration between teams.
-Create a more accountable spend culture with greater cross-functional visibility into spend requests.
-Improve accuracy, thanks to advanced accounting automation features like automated amortizations.
-Remove confusion and ambiguity around accounting policies — the system enforces the rules.
-Strengthen vendor relations with a vendor portal that gives visibility into transactions.
-End hours of tedious manual work, freeing up finance teams to focus on more value-added tasks.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk

Training options

Live Online
In Person
Documentation
Videos
Webinars

Airbase features

Functionality

4.7

/5

67

Total features

84

10 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
API
Reporting & Statistics
Reporting/Analytics
Data Import/Export
Alerts/Notifications
Compliance Management

Airbase users reviews

Overall Rating

4.8

/5

67

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.53/10
Rating distribution

5

4

3

2

1

59

6

1

0

1

Pros
Great customer service with highly efficient and secure software for a delightful experience.
While the system is good I actually appreciate the customer support the people are Airbase are very personable and friendly.
Nothing but great things to say about this product as a daily user. Would recommend to anyone looking for a simple and effective expensing tool for their company.
Cons
It does not integrate with Tripactions, but this is a minor complaint.
It was a bit confusing the first time I made a pre-purchase request whether to raise a purchase order or a virtual card, but once my manager explained the difference it made sense.
I think it's on the right path, however some tool for reconciliation is missing when it comes to check that all the prepaid accounts are cleared and booked and that amortization expense is correct.
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Dmitri L.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best AP solution for SMB to MidSize businesses

Reviewed 4 years ago

From start to end we had an amazing experience with the sales process, implementation and daily operations. Highly recommend!

Pros

The best thing about Airbase are not the constant flow of features, the insanely fast support team or even the ease of deployment. The best thing is the architecture for approval flows and how the product team pays very close attention to customer needs. The approval flows are setup in such ways as to allow each team to be fully automated in their approval flows and forbids circumvention of controls, thus allowing us a very high level of confidence that each person is accountable for their purchases.

Cons

I highly recommend Airbase, however, this is a new product and I also recommend spending a lot of time analyzing each nuance of your AP process needs before moving forward as not all features are immediately available. At the time of writing this review, international payments are not yet ready but Airbase has communicated their roadmap and we know exactly when this will be rolled out. The minor drawbacks have not impacted our improvements in performance, quality, and stability of accounting controls or slowed us down at all.

JO
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Joe O.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential Tool in Modern Finance Tech Stack

Reviewed 3 years ago

The overall user experience is excellent. Airbase helps Welkin improve accounting accuracy with fewer reclasses and supports a much faster monthly closing process. Time savings come also from the vendor self-onboarding process, which allows to save key documents such as W9/W-8BEN and contracts. Real-time spending monitoring also allows department owners to check on their spending without finance/accounting support.

Pros

- Automatic bill coding with OCR (time savings). - Automatic credit card coding with receipt management function. - Excellent onboarding and implementation team. - Fast responsive customer support team. - Airbase improves features based on customer feedback. - Fast and meaningful product improvements and great UI/UX. - Early access to beta features on request (such as receipt audits, advanced approvals).

Cons

- Airbase lacks a few features to replace some other tools effectively (e.g. Expensify). - Annual fee could be lower or cashback on credit cards higher. - International payments still not supported as of early Feb.2021

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German Jose F.

Financial Services, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Airbase immediately refunds sales reports

Reviewed 9 months ago

I've mentioned out loud almost everything I've already mentioned, I hated to repeat myself, however, it's wonderful that a system works so well and, more importantly, so quickly, on such a dreaded thing as expense reimbursement. It transforms it into a pending job and not a thing that is put off for an extended period of time because it works so well.

Pros

I love the way it works well for my own reimbursements, plus it is efficient for the team I write, which supports me. I have used websites in the past where personal returns were simple, however, it was complicated when trying to control or approve for other members of my staff. Airbase is hygienic and simple, regardless of the activity on it. Refunds per order are quick, as you only need to show proof of payment and the system detects it.

Cons

It's rare that I find something that can't be improved in the slightest, however, Airbase seems to be this for me. It's simple and straightforward, and the control screen is really clean (I can't think of anything to perfect).

CB
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Colleen B.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Way to Track, Pay Vendors, and Stay Compliant

Reviewed 4 months ago
Pros

All the features we use are great. I upload vendor bills on the daily and setup the approval flows. Having an approval flow for each invoice that comes through the company is a life saver. It not only holds managers and their team members accountable, but relieves the burden of back and forth emails to/from the finance team. There also is the option to amortize any prepaid expenses. Airbase will generate...

Cons

There are a few items that could improve which we have brought to the Airbase team and they hope to get them on the road map. One of which is if vendor information, such as an address, is updated in the platform it does not sync over the change to our ERP. This makes preparing 1099's at the end of the year a little tedious, but definitely not a deal breaker.

SP
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Sheng P.

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Airbase ease of use

Reviewed 3 years ago

Overall the experience has been wonderful, we are able to close more accurately and timely due to using airbase. There's no longer a struggle trying to determine what the spend is on various cards as they all have been categorized previously. Although initial setup may take longer it is well worth the accuracy.

Pros

The best part of airbase is that it easily integrates with QBO. This allows me to setup prepaid on Airbase that automatically set up to sync to QBO for a monthly close. Cards are automatically set up to charge a certain GL code, rendering it unnecessary to go back monthly to determine what the spend was and where to charge it.

Cons

When making some entries, it does not use a new naming convention and would use the most recent journal entry naming convention to make the the journal entry title. This can lead to bit of confusion.

Airbase FAQs

Q. Who are the typical users of Airbase?

Airbase has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Airbase support?

Airbase supports the following languages:
English


Q. Does Airbase support mobile devices?

Airbase supports the following devices:
Android, iPhone


Q. Does Airbase offer an API?

Yes, Airbase has an API available for use.


Q. What other apps does Airbase integrate with?

Airbase integrates with the following applications:
Jira, Sage Intacct, QuickBooks Online Advanced, Rippling, NetSuite, TravelPerk, BambooHR, Justworks, OneLogin, Okta, Slack, Paylocity, Ironclad, Humaans, Xero, Paycor


Q. What level of support does Airbase offer?

Airbase offers the following support options:
Knowledge Base, Chat, Email/Help Desk

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