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AppZen

Expense report audit solution with artificial intelligence

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AppZen Pricing, Features, Reviews and Alternatives

AppZen product overview

What is AppZen?

AppZen is an expense report audit solution which utilizes artificial intelligence to help businesses audit expense reports, invoices and contracts. AppZen’s AI technology reads over 40 languages and 100+ currencies, helping users quickly identify any duplicate expense claims, travel and booking violations, weekend and holiday purchases, out-of-policy spend, and excessive meal and alcohol spend, as well as duplicate invoices and charges, discount term violations, and more. AppZen gives users a central platform from which to manage all of their expense-related activity.

Key benefits of using AppZen

  • Understand and audit every line on every expense report, receipt, invoice, contract, and travel document using artificial intelligence.

  • Identify duplicate expense claims, spend policy violations, travel and booking violations, and fraudulent behavior.

  • Automatic notifications let the auditing team know immediately when they have new information to review.

  • Identify any team or individual spend violations or opportunistic spending with AI-driven analytics.

  • Streamline the user-workflow by integrating AppZen with your existing ERP, invoicing, and expense automation systems.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation

    AppZen pricing information

    Value for money

    3.0

    /5

    6

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    AppZen features

    Functionality

    3.3

    /5

    6
    Total Features38 6 categories

    Most valued features by users

    Reporting & Statistics
    Third Party Integrations
    Compliance Management
    Billing & Invoicing
    Alerts/Notifications
    Multi-Currency
    Workflow Management
    Risk Alerts

    AppZen users reviews

    Overall rating

    3.7

    /5

    6

    Positive reviews

    67%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.67/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    3

    1

    1

    0

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Second pair of eyes...smart, easy and informative

    Reviewed 3 years ago

    AppZen has been a easy tool to manage. Our customer rep has been great to work with and has always answered our questions and action items in a timely manner. So far, great experience.

    Pros

    Detects transactions that are following company's policy and in case there are any questions, AppZen provides an overview of the policy and why it was flagged. AppZen is continually adjusting and improving their program.

    Cons

    Reporting, it would be great if AppZen was able to provide a downloadable reporting tool where users/admins can view "live" reports. For example, what expenses were approved/rejected in certain categories.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Recommend

    Reviewed 3 years ago

    Overall experience with AppZen satisfactory. The system improved our audit process and we don't have plans to switch back to the older process. I recommend it.

    Pros

    The software is very friendly and easy to use, we have people starting auditing and picking up in speed very quick. The artificial intelligence saves the time of the whole team, so we can focus the attention only on real problems. We have been finding expenses out of the policy that we were not able to find before, such as Flight Upgrades and Car Rental Upgrades.

    Cons

    It is still a new software, and there are some cases that we can't fully audit in Appzen, and the reporting tool is still limited. But they are making improvements constantly, they have deployments every 2 weeks, and we can notice that the system is getting better over time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Just being honest

    Reviewed 3 years ago
    Pros

    it flagged a lot of expenses that we normally do not check.

    Cons

    does not recognize international dates, cannot calculate different currencies

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Review

    Reviewed 3 years ago

    My experience has been positive overall. There are opportunities for the program to be further developed and improved, but I've been pleased with what it's allowed us to find while auditing thus far. Our main point of contact at AppZen, two of the representatives has been incredibly responsive and great to work with.

    Pros

    The functionality, for example, it's ability to find duplicate expenses. The amount of effort to catch things like that were near impossible previously.

    Cons

    We'd like more robust reporting capabilities.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Better than most expense tools

    Reviewed 3 years ago
    Pros

    It's easy to figure out how to input in receipts and mileage without any upfront training. It's intuitive enough to figure out on your own which is nice. My expenses are routed quickly through the system, approved, and paid out quicker than other expense tools I've used in the past.

    Cons

    No real weak spots to mention. I suppose the user interface could use a face lift on the desktop version.

    AppZen FAQs and common questions

    AppZen has the following pricing plans:
    Pricing model: Subscription


    AppZen has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations


    AppZen supports the following languages:
    English


    AppZen supports the following devices:
    Android


    No, AppZen does not have an API available.


    AppZen integrates with the following applications:
    SAP Ariba, Oracle ERP Cloud, Chrome River EXPENSE, Coupa, Expensify, NetSuite, SAP Concur, Workday HCM


    AppZen offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

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