AutoPal Software Features

AutoPal Software

Cloud-based loan servicing software

4.83/5 (53 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Accounting
Activity Tracking
Alerts/Notifications
Amortization Schedule
Approval Process Control
Audit Trail
Auto Loans
Automated Scheduling
Automatic Funds Distribution
Borrower Management
Business Loans
Collateral Tracking
Collections Management
Communication Management
Compliance Management
Construction Loans
Contact Database
Credit Card Processing
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Templates
Data Import/Export
Document Management
Document Storage
Document Templates
Electronic Payments
Electronic Signature
Email Alerts
Email Templates
Financial Analysis
Financial Management
Historical Reporting
Investor Management
Loan Processing
Mortgages
Multi-Channel Communication
Multiple User Accounts
Online Applications
Real Time Reporting
Role-Based Permissions
SMS Messaging
Sales Tax Management
Secure Data Storage
Secure Login
Status Tracking
Student Loans
Summary Reports
Template Management
Transaction History
Website Management
Visit WebsiteCompare App
ACH Payment Processing
API
Accounting
Activity Tracking
Alerts/Notifications
Amortization Schedule
Approval Process Control
Audit Trail
Auto Loans
Automated Scheduling
Automatic Funds Distribution
Borrower Management
Business Loans
Collateral Tracking
Collections Management
Communication Management
Compliance Management
Construction Loans
Contact Database
Credit Card Processing
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Templates
Data Import/Export
Document Management
Document Storage
Document Templates
Electronic Payments
Electronic Signature
Email Alerts
Email Templates
Financial Analysis
Financial Management
Historical Reporting
Investor Management
Loan Processing
Mortgages
Multi-Channel Communication
Multiple User Accounts
Online Applications
Real Time Reporting
Role-Based Permissions
SMS Messaging
Sales Tax Management
Secure Data Storage
Secure Login
Status Tracking
Student Loans
Summary Reports
Template Management
Transaction History
Website Management
Visit WebsiteCompare App
ACH Payment Processing
API
Accounting
Activity Tracking
Alerts/Notifications
Amortization Schedule
Approval Process Control
Audit Trail
Auto Loans
Automated Scheduling
Automatic Funds Distribution
Borrower Management
Business Loans
Collateral Tracking
Collections Management
Communication Management
Compliance Management
Construction Loans
Contact Database
Credit Card Processing
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Templates
Data Import/Export
Document Management
Document Storage
Document Templates
Electronic Payments
Electronic Signature
Email Alerts
Email Templates
Financial Analysis
Financial Management
Historical Reporting
Investor Management
Loan Processing
Mortgages
Multi-Channel Communication
Multiple User Accounts
Online Applications
Real Time Reporting
Role-Based Permissions
SMS Messaging
Sales Tax Management
Secure Data Storage
Secure Login
Status Tracking
Student Loans
Summary Reports
Template Management
Transaction History
Website Management
Visit WebsiteCompare App

AutoPal Software Feature Reviews

25 reviewers had the following to say about AutoPal Software's features:

Beverley C.

Overall, my experience has been good. The AutoPal support staff is professional, knowledgable, and g

2017-03-15

Because loan transactions change constantly (payment reversals, charge reversals, non-accrual, etc) it would be great to get ALL reports (not just the reverse calc report, payment breakdown, and payment log) that reflect transactions that have changed in whatever information I am seeking.

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jordan N.

This software has been invaluable to our company and look forward to learning more applications that

2017-03-14

Also would be nice to have automatic notification to be send when clients are on there last payment.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa S.

Very easy to set up and use. Would definitely recommend!

2017-05-19

Accurate and simple loan management. Very "user friendly" for our staff and our customers.

Pros

Simple and convenient navigation for the customer with online access and payment options.

Cons

Doesn't account for "Lease Income" separately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary M.

Real Estate or Business to Business Lenders

2017-04-13

My company is a private real estate lender with business to business term and line of credit loans.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Austin C.

Well Thought Out Software.

2015-09-09

Having serviced loans for many years, it is clear to me that this software was designed by those from the lending world as the workflow and options are what lenders want.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
diane h.

Was able to correct what would have taken me another whole day to complete

2018-02-15

Pros

Very easy to use and the reports are very helpful, very user friendly and I love this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Desiree C.

Always provides solutions to my issues.

2017-12-06

Pros

The program is very easy to use. The Report selections are my favorite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Gabriela S.

Very professional !! Clear and accurate explanation.

2017-12-18

Pros

We can create our loans, our documents, we can see all the reports that we need.

Cons

It could be useful if the price would be more accessible for the features that we have. Besides that, we actually did not found any cons :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cheryl F.

We have utilized AutoPal Software for 3+ yrs and look forward to continuing our future partnership.

2018-01-18

Pros

The functionality that allows us to pull various reports with ease and obtain instantaneous results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan S.

Crucial Loan Servicing Software for a Growing Company

2017-03-22

Another benefit of Autopal is its partnerships with third party companies (e.g. credit reporting, eft, etc), which enabled the system to be a "one-stop shop" for servicing loans.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryce M.

Most Comprehensive and Powerful Loan Servicing Software

2018-03-06

Its really helped us keep accurate records of our loan files, and make adjustments due to irregular payments or loan modifications.

Pros

I also like the auto generated statements each month to make monthly billing simple.

Cons

As always, it takes time to get used to a new software platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah B.

Autopal has been a great asset for our company.

2018-01-10

Pros

You can add notes and payment information very easily.

Cons

Sometimes we have trouble with logging into the software at all. We contact customer service and they are very helpful. This problem only seems to occur when updates or maitnence is being done with the system. It is always back up and running before too long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Kyle K.

Great Software

2016-01-27

Autopal have been great to assist us with uploading our own customizable loan document along with being patient as we slowly started integrating the system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
cosonya j.

every time I call I always get someone that takes time to help.

2018-04-13

Pros

easy to learn, the payment system. and how the customer forms are right there.

Cons

runs slow sometimes. overall I think its a pretty good software to use on daily base. I don't have any other cons on this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gene G.

Great tech support and great servicing platform

2017-12-12

I recommend this platform.

Pros

Our customers have the ability to make payments online and see account information including an electronic version of their signed contract.

Cons

AutoPal is a great servicing platform, but the origination tool needs improvements. The user website is not responsive, which makes is challenging for our customers to use it officially on the cellphones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Valerie D.

Although new to this software, I have been working with it long enough to realize its value. I have

2017-03-07

Pros: flexible, easy interface, customizable, good support.

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Debbie B.

Daily use in the trucking industry. Entering loans and utilizing the custom documents feature.

2017-03-22

Entering a loan is quick and easy, however sometimes to match our payment schedule we have to use the the "roll payment" feature.

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Desiree C.

AutoPal is fantastic

2018-10-02

This software is very easy to use, and any time I have a question, the support team always provides a solution.

Pros

Very user friendly, simple to navigate, and keep track

Cons

I haven't identified any so far, everything is great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert D.

Long Time Customer

2015-03-08

This also allows our customers the ability to log onto their account and make payments wherever they are.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ruth K.

There's a lot to learn, but it is an excellent tool. It really helps you with managing customers' ac

2017-03-14

Pros: Customer Service answered all our questions Cons: Setting up our account took slightly longer than expected

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mario M.

Great customer service

2018-01-23

Pros

The training videos make it easier to train our staff.

Cons

Probably when more than one employee is working at the same account, it should be a good idea to show some type of warning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph V.

So easy to use, simple interface

2018-02-13

Automation = time saved

Pros

It's very convenient from the aspect of how many automated tasks are included which saves a tremendous amount of time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dylan H.

AutoPal Review

2017-03-23

Also I really like how the UI is very pleasing to the eye.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Awesome! Software is so easy to use, staff is so knowledgably and friendly!

2018-03-09

Gives me extra time to do other things, sends out messages and reminders on my behalf

Pros

Easy to navigate, is self sufficient, will send emails, reminders, and tons of auto features that save me valuable time.

Cons

Least like that there isn't more selections in the collections, it only gives the option for Bankruptcy's and that's not usually the case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael H.

The ONLY software worth using!

2017-05-03

Pros

It is easy to use, the functionality is amazing, the vendor integrations are perfect, and the support staff are beyond helpful and such nice people!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more