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Avalara vs FORM.com Comparison

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Overview

Avalara aims to help businesses get tax compliance right. Avalara customers face demanding tax obligations imposed by state,...

Form.com is a web-based form automation solution that enables the creation of customized forms, form deployment, and management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

123

66

17

7

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.5

5

4

3

2

1

19

5

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

For daily use, the Walk me Through help feature, and the great wealth of help articles and FAQs, make it easy to find the answer to any questions.
Overall, I am happy with product as it is has saved time for team in filing reports and also is a great repository for our sales tax related files.
Seamless integration with our ERP system, reporting and ease of reconciliation to our records are awesome. There is no need to maintain Sales Tax tables internally.

Pros

Features & Functionality - I think that Form.com, especially with their API, has the best features. Customer Support is outstanding - every person I have worked with at World App is world class.
By creating a simple elegant interface, with the ease of programming, and the ability to customize reports, it is an ideal package for helping educators understand and use evidence.
The platform works extremely well and has been effective in ensuring we provide outstanding service to our customers. Customer service at Form.com is top notch.

Cons

Reminds me of the old Microsoft model (maybe still current model?) and it can be very irritating. If you have a tax problem, the last thing you need is more costs and a wait time.
They charged us up front for a year and then provided little to no support in implementation. It's impossible to get a response from them.
They would not let us walk away so now we have a garbage product. The customer service is absolutely terrible.

Cons

The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether.
This app has also lost complete inspections and all photos with no record that they ever existed.
I was not delivered what was promised and then was nickel and dimed to do so. Ultimately had to completely abandon and hire a developer.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features22
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Address Validation
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode / Ticket Scanning
  • Benchmarking
  • Billing & Invoicing
  • Business Process Control
  • CRM
  • Certification & Licensing
  • Change Management
  • Collaboration Tools
  • Collections Management
  • Commercial Properties
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Consumer Use Tax
  • Content Library
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Defect Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Forms
  • Electronic Signature
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • Event Triggered Actions
  • Exceptions Management
  • Exemption Management
  • FDA Compliance
  • Facility Scheduling
  • File Management
  • Fixed Asset Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Image Editing
  • Incident Management
  • Incident Reporting
  • Individualized Assessments
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Investigation Management
  • Issue Management
  • Job Management
  • Knowledge Base Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Multi-Currency
  • Multi-Language
  • Multi-User Collaboration
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Performance Metrics
  • Preventive Maintenance
  • Process/Workflow Automation
  • Proctoring
  • Production Management
  • Project Management
  • Projections
  • Quality Assurance
  • Quality Control
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting/Analytics
  • Reputational Risk Management
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Room Scheduling
  • Root Cause Analysis
  • Routing
  • SSL Security
  • Safety Incident Management
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Scoring
  • Self Service Portal
  • Shipping Management
  • Skill Testing
  • Space Management
  • Supplier Management
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Filing
  • Taxability Verification
  • Test/Quiz Creation
  • Third Party Integrations
  • Traceability
  • Training Management
  • Transaction Tracking
  • Transportation Management
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • Visitor Management
  • Warehouse Management
  • Web Forms
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features145
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Address Validation
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode / Ticket Scanning
  • Benchmarking
  • Billing & Invoicing
  • Business Process Control
  • CRM
  • Certification & Licensing
  • Change Management
  • Collaboration Tools
  • Collections Management
  • Commercial Properties
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Consumer Use Tax
  • Content Library
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Defect Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Forms
  • Electronic Signature
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • Event Triggered Actions
  • Exceptions Management
  • Exemption Management
  • FDA Compliance
  • Facility Scheduling
  • File Management
  • Fixed Asset Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Image Editing
  • Incident Management
  • Incident Reporting
  • Individualized Assessments
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Investigation Management
  • Issue Management
  • Job Management
  • Knowledge Base Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Multi-Currency
  • Multi-Language
  • Multi-User Collaboration
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Performance Metrics
  • Preventive Maintenance
  • Process/Workflow Automation
  • Proctoring
  • Production Management
  • Project Management
  • Projections
  • Quality Assurance
  • Quality Control
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting/Analytics
  • Reputational Risk Management
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Room Scheduling
  • Root Cause Analysis
  • Routing
  • SSL Security
  • Safety Incident Management
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Scoring
  • Self Service Portal
  • Shipping Management
  • Skill Testing
  • Space Management
  • Supplier Management
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Filing
  • Taxability Verification
  • Test/Quiz Creation
  • Third Party Integrations
  • Traceability
  • Training Management
  • Transaction Tracking
  • Transportation Management
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • Visitor Management
  • Warehouse Management
  • Web Forms
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations103
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Avalara vs. FORM.com

See how Avalara and FORM.com stack up against each other by comparing features, pricing, ratings, integrations, security & more.