Avalara vs TaxACT Comparison

Overview

Avalara aims to help businesses get tax compliance right. Avalara customers face demanding tax obligations imposed by state,...

TaxACT specializes in tax preparation software and Web-based services. The flagship product, TaxACT, provides its users the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

115

64

17

6

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

(21)

5

4

3

2

1

16

3

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Our current ERP is not robust enough to handle our current sales tax requirements - but Avalara is. So we're thrilled from that perspective.
Overall, I've had a great experience. Ve got a great customer service rep who has been nothing but helpful throughout the entirety of my experience with Avalara.
For daily use, the Walk me Through help feature, and the great wealth of help articles and FAQs, make it easy to find the answer to any questions.

Pros

Does a good job of walking through each step and helping users understand what is required or relevant to them.
Overall, I had a good experience with tax Act, and I was able to successfully file my taxes.
I love the ease of use of Tax Act business, and the way it intuitively helps tax prepares with the whole income tax prep process.

Cons

Reminds me of the old Microsoft model (maybe still current model?) and it can be very irritating. If you have a tax problem, the last thing you need is more costs and a wait time.
We were only able to check theses datas as "avoid", but they were considered in the number of transactions we pay in our annual plan. So we were paying for this mistake.
I would not recommend going with Avalara due to the horrible customer service and the fact state agencies hate working with them (and that is a quote from 5 different states).

Cons

The lack of a W-2 import is disappointing. Being able to upload your income information saves time and prevents errors from manual entry.
Some things are listed only by their "technical title" and I would have to figure out which is which myself. Minor inconvenience for those not familiar with tax forms.
Had problem electronically submitting to IRS. In fact, the TaxAct indicated that it was submitted, but later I got the request from IRS to submit it by paper.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features12
  • API
  • Accounting Integration
  • Administrative Reporting
  • Auditing
  • Collections Management
  • Compliance Management
  • Data Import
  • Data Import/Export
  • ERP Integration
  • QuickBooks Integration
  • Receiving
  • Sales Reporting
  • Sales Tax Management
  • eCommerce Integration
  • Total features2
  • API
  • Accounting Integration
  • Administrative Reporting
  • Auditing
  • Collections Management
  • Compliance Management
  • Data Import
  • Data Import/Export
  • ERP Integration
  • QuickBooks Integration
  • Receiving
  • Sales Reporting
  • Sales Tax Management
  • eCommerce Integration

Integrations

  • Total integrations103
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Avalara vs. TaxACT

See how Avalara and TaxACT stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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