AvidXchange Features

AvidXchange

Liberate Your AP

4.53/5 (32 reviews)

AvidXchange Feature Summary

  • ACH payment processing
  • Accounting system integrations
  • Ad hoc & customizable reporting
  • Alerts for due payments
  • Audit trail
  • Automated account code assignment
  • Automated bill payments
  • Automated email confirmations to vendors
  • Billing and invoicing
  • Cash management
  • Central data repository
  • Credit card processing
  • Custom invoice approval workflows
  • Custom payment approval workflows
  • Electronic invoice capture
  • Electronic payments
  • Fraud risk reduction
  • Invoice management
  • Invoice submissions by email & web
  • Invoice tracking
  • Microsoft Dynamics GP integration
  • Oracle NetSuite integration
  • Payment controls
  • Payment tracking
  • Quickbooks integration
  • Sage Intaact integration
  • Status tracking

Competitor Feature Comparison

ACH Payment Processing
API
Access Control
Accounting Integration
Accounting Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Agile Software Development
Alerts / Escalation
Application Integration
Approval Process Control
Audit Trail
Auditing
Automated Scheduling
Automatic Notifications
Bank Reconciliation
Cash Management
Check Printing
Commenting
Configurable Workflow
Customizable Reporting
Data Capture and Transfer
Data Extraction
Data Import
Data Synchronization
Document Imaging
Document Management
Document Review
Document Storage
Duplicate Detection
Electronic Payments
Email Invitations & Reminders
Email Notifications
Invoice Management
Invoice Processing
Multi-Location
PDF Conversion
Partial Payments
Purchase Order Management
QuickBooks Integration
Real Time Data
Receiving
Request Routing
Rules-Based Workflow
Search Functionality
Status Reporting
Status Tracking
Third Party Integration
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Control
Accounting Integration
Accounting Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Agile Software Development
Alerts / Escalation
Application Integration
Approval Process Control
Audit Trail
Auditing
Automated Scheduling
Automatic Notifications
Bank Reconciliation
Cash Management
Check Printing
Commenting
Configurable Workflow
Customizable Reporting
Data Capture and Transfer
Data Extraction
Data Import
Data Synchronization
Document Imaging
Document Management
Document Review
Document Storage
Duplicate Detection
Electronic Payments
Email Invitations & Reminders
Email Notifications
Invoice Management
Invoice Processing
Multi-Location
PDF Conversion
Partial Payments
Purchase Order Management
QuickBooks Integration
Real Time Data
Receiving
Request Routing
Rules-Based Workflow
Search Functionality
Status Reporting
Status Tracking
Third Party Integration
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Control
Accounting Integration
Accounting Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Agile Software Development
Alerts / Escalation
Application Integration
Approval Process Control
Audit Trail
Auditing
Automated Scheduling
Automatic Notifications
Bank Reconciliation
Cash Management
Check Printing
Commenting
Configurable Workflow
Customizable Reporting
Data Capture and Transfer
Data Extraction
Data Import
Data Synchronization
Document Imaging
Document Management
Document Review
Document Storage
Duplicate Detection
Electronic Payments
Email Invitations & Reminders
Email Notifications
Invoice Management
Invoice Processing
Multi-Location
PDF Conversion
Partial Payments
Purchase Order Management
QuickBooks Integration
Real Time Data
Receiving
Request Routing
Rules-Based Workflow
Search Functionality
Status Reporting
Status Tracking
Third Party Integration
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App

AvidXchange Feature Reviews

25 reviewers had the following to say about AvidXchange's features:

Anonymous
(Commercial Real Estate company, 10001+ employees)

An Efficient Invoicing Tool

2019-05-17

Avid has been a solid tool for my company to make purchase orders and pay invoices.

Pros

It's relatively easy to use and I really like the comment feature that allows you to easily communicate with the next approvers in the workflow. This communication feature is especially helpful when you are working with people in other offices.

Cons

for Avid to upload which was frustrating because expense reports often are large files.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tonya Yarbrough

Very helpful and seemed like the most efficient and provided the most ways to obtain info.

2017-09-16

Efficiency, workflow and fraud control, reduced data entry, centralized invoice processing and accuracy.

Pros

Customer service, efficiency, data retainage, ease of finding invoices for vendors and auditors, fraud protection and frequent updates to correct any bugs that are found in the system.

Cons

That utility cutoff notices are placed in the statement queue and that you are not able to look up avengers invoice by the account number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AvidXchange


Hi Tonya,

Thanks for the great review!

I will pass on your feedback to our Utility team.

If you have any questions feel free to reach out to me personally: billking@avidxchange.com

Thanks again!

Read more
Kylee Looney

Invoices and payments made easy!

2019-07-25

Now, because our workflows are streamlined within the software, we have all of that invoice data at our fingertips.

Pros

AvidXchange is one of the easiest software platforms I have ever had to learn when it comes to invoicing and payments.

Cons

Our entire Marketing team has raved about how easy it is to send invoices and have them processed for review.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Management Consulting company, 201-500 employees)

AvidXchange for Invoice Approval

2018-10-24

Pros

Invoice approval information is retained historically, which allows for an audit trail that can be shared with auditors.

Cons

Sometimes the files to attach are too large so you have to cut them down or compress to get them to upload.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Schwartz

Our search for AP Automation was quickly over when we found AvidXchange!

2019-01-08

Especially considering how cheap it is with AvidXchange per payment and the "by invoice volume" pricing they have.

Pros

The ability to control every condition, trigger, and step of workflow automation was a huge plus for us.

Cons

AvidXchange coulnd't connect via API or 3rd party integration to our ERP system but we quickly worked around that and the solution in place is fantastic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc Nunes

Avid Exchange has completely streamlined our AP process.

2018-07-19

Improved AP workflow, all automated and no more paper!

Pros

Once the workflows are setup invoices move seamlessly through the approval process.

Cons

Would love to see them offer for payments to be paid via ACH rather than just virtual card or check.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

I have been using Avid for about 4 years to review and approve various departmental invoices.

2018-07-26

Pros

I like that it is easy to find invoices already in the system.

Cons

What I like least about this software is that once the invoice has been approved and batched to be paid on a certain date, there really is no way for you to know if the check has been cut or sent until the accounts payable department manually updates each invoice with it's check image and number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from AvidXchange


Thank you for the review! Great to see that we're helping your AP process be more efficient.

I would love to learn more about the challenges you're having with check payments so we can make sure our product team is aware. Please feel free to reach out. Thank you!

Read more
Bridget Cahill

AvidxChange Review

2020-10-06

I have had a great overall experience and have recommended it to many others.

Pros

It makes coding invoices and processing checks seamless.

Cons

It would be helpful for the interface to be updated

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Zeah Schlisner

Avid through KeyBank

2018-08-29

We have had Avid for a little over a year now and are steadily increasing the invoices that we are sending through the program.

Pros

The single platform that allows us to process and pay invoices with one login

Cons

Had functional flow issues when logging on that have since implementation been fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joan Wood

We use Avid for invoice processing.

2018-04-30

Pros

Vendors also send their invoices to AvidXchange and the Avid processors extract the data from the invoices and reimbursement requests.

Cons

I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Grace Langham

Avoid at All Costs

2019-06-13

Pros

We used the software to manage invoices for condo associations and if you are a property manager, we would highly recommend using Appfolio instead.

Cons

The company would not prorate our bill even though we did not use the system in the final month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle Maciejewski

Avid Xchange

2018-12-19

So easy to use; love being able to send comments through invoices and everything is well documented - great for audits

Pros

Covers all bases and completely paperless

Cons

No cons at all as long as you are using a supported browser

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Commercial Real Estate company, 11-50 employees)

AvidXchange helps us get our vendors paid quickly

2018-10-10

Pros

I really appreciate the fact that there is no longer paper invoices floating around the office & potentially getting lost on someone's desk.

Cons

It would be helpful if there was an easy way to import from a .csv file.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Scot Schmidt

Makes tracking so simple

2019-01-23

Pros

This works great for us to track our invoices.

Cons

Too new to have cons about this software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 51-200 employees)

AP Automation

2018-11-22

Pros

I love the fact that you don't have to even receive AP invoices to your office.

Cons

I'd like to be able to process international payments through Avid, but for now this tool already provides great efficiencies in a business.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Omikka Cummings

Awesome for invoice tracking and AP

2018-10-17

Pros

Very easy to set up and use, great customer service.

Cons

Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Hibbard

We use AvidXchange for invoice processing and purchase orders.

2018-03-01

Pros

We love how AvidXchange automates invoice processing and saves us a lot of manual work hours.

Cons

The purchase order system is not an exact fit for how we wanted to use it but I think that's more a factor of how our organization is set up, not a sleight against AvidXchange.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Rachel Hibbard

A+ for AvidXchange

2019-05-25

We've been so pleased with our transition to AvidXchange and the support we've received throughout the process.

Pros

It is simple to learn and maintain, and it streamlines our invoice processing and purchase orders.

Cons

The purchase order system isn't exactly perfect for our organization, but the small issues we've found aren't because of an issue with Avid; it's more about the way our organization is set up.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Samuel

Easy to Use AP Processing Software

2019-04-18

This saves us time and money every week.

Pros

Able to have invoices uploaded directly to the portal, and approve and have Avid pay the items on our behalf.

Cons

I don't have any complaints at this time for how we use the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Saera

Worth the investment

2019-01-26

Accounts Payable

Pros

It would take a lot more time with out it.

Cons

I wasn't involved in the setup, but my co-workers said it took awhile before things really started working well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda Lanier

Avidxchangem (Exchange stress for success)

2020-02-06

My overall experience with AdvidXchange had increase my knowledge of payment systems and made the office more efficient.

Pros

What I like most about Avidxchange is once you submit the documents its done. Payments are made in a timely manner and you can review payments that have cleared.

Cons

There is not thing that I don't like about this software. Once you are at ease with all of the features, it because a great resource tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JOHN GLASER

Good Accounting Tool

2020-04-09

I was skeptical at first about changing to this software but once I learned the system and all the available features, I found it to be very easy to use and the reporting out of the system was very user friendly.

Pros

It is easy to enter information into the system and edits are very easy to do. The reporting out of the system was also a marked improvement over our previous software.

Cons

I really don't have any negatives to talk about. It was so much of an improvement over our previous system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Moore

AvidExchange has made it easy to submit reimbursements quickly to my finance department.

2018-05-02

Smooth and quick turn around time for reimbursements.

Pros

Avid is quite easy to upload reimbursement forms and receipts to submit them for payment. If uploaded in the time frame required by my organization, I receive payment quickly and without issue.

Cons

When uploading photos, there is a limit to image size that can be attached. It requires me to download a smaller size or compress the receipt image to submit my request.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Goebel

Slow moving AP system

2018-12-04

Unless they change their processes significantly, it would be hard for me to recommend or go back to them.

Pros

Using the software was easy enough to get by, but was lacking in many areas.

Cons

It would take anywhere from 3-5 weeks for our vendors to receive payment once the total approval and Sage Intacct processes were completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Cathy Schmit

I use Avid to submit reimbursement forms.

2018-05-08

Pros

I love the ability to track the status of a reimbursement and see where it is within the approval process.

Cons

Avid is particular in the type of document attached that they accept. It has to be a PDF under 5MB which is hard when we have so many people submit reimbursements to Avid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more