Backstop Features

Backstop

Cloud-based investment management platform

4.3/5 (37 reviews)

Backstop Feature Summary

  • Alternative asset control
  • Fund management
  • Multi-portfolio management
  • Investor profiles
  • Portfolio accounting
  • Investor reporting
  • Investor accounting
  • Portfolio analysis
  • P&L calculation
  • Partnership accounting
  • Manager profiling
  • Sales & marketing management
  • Relationship management
  • Team assignments
  • Fee management
  • Due diligence management
  • Deal management
  • Relationship tracking
  • Campaign tracking
  • Keyword searching
  • Portfolio planning
  • Research distribution
  • Fund analysis books
  • Subscriptions & redemptions tracking
  • Capital commitments tracking
  • Calls & distributions tracking
  • Liquidity reporting
  • Account statements, partner letters & K-1s
  • Prospect qualification
  • Investor commitment tracking
  • Performance & attribution analysis
  • Returns-based analytics (Sortino, Sharpe Ratio, Skewness)
  • Portfolio exposure
  • Estimate tracking
  • Price drift reports
  • Note & meeting dictation
  • Account & opportunity management
  • Fund details & holding lists
  • Advanced permissioning module
  • PDF watermarking
  • Advanced liquidity
  • Partnership allocation
  • Private equity module
  • Implementation services
  • Accounting services
  • Design services
  • Custom software development services
  • Cash flow projection models
  • Client & partner activity management
  • Assignment management
  • Notice & redemption calendars
  • Client portal
  • Communication management
  • Contact & email synchronization
  • Automated email archiving
  • Financial reporting
  • General ledger
  • Notes, meetings & calls management
  • Outlook integration
  • Mobile integration
  • Multi-currency
  • Permission management
  • Sales pipeline tracking
  • Search functionality
  • Template management
  • Transaction history
  • Data export
  • Drag-and-drop interface
  • Manager notes & ratings
  • API
  • Role-based permissions
  • Research management
  • Reporting & analytics
  • Quantitative analysis
  • Monitoring
  • Custom tags
  • Campaign management
  • Performance dashboards
  • Document management
  • Collaboration tools
  • Email marketing
  • Watermarking of fund marketing docs

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Activity Management
Asset Management
Assignment Management
Audit Trail
Bank Reconciliation
Benchmarking
Calendar Management
Campaign Management
Client Management
Client Portal
Collaboration Tools
Communication Management
Compliance Management
Compliance Tracking
Contact Management
Custom Development
Data Import/Export
Data Synchronization
Debt Management
Document Management
Drag & Drop
Email Marketing
Fee Management
Financial Analysis
Financial Risk Reporting
For Buy-Side Firms
For Family Offices
For Fund of Funds
For Hedge Funds
For Investment Advisors
For Investors & Traders
For Multi-Family Offices
For Real Estate
For Sell-Side Firms
For Venture Capital
Fund Management
General Ledger
Investments Tracking
Investor Accounting
Investor Management
Investor Reporting
Lead Management
Liquidity Analysis
Manager Profiling
Marketing Automation
Meeting Management
Microsoft Outlook Integration
Mobile Access
Monitoring
Multi-Currency
Partnership Accounting
Performance Analysis
Performance Metrics
Pipeline Management
Portfolio Accounting
Portfolio Analysis
Portfolio Management
Portfolio Modeling
Portfolio Rebalancing
Profit/Loss Statement
Rate of Return Analysis
Ratings / Reviews
Real Estate
Relationship Tracking
Reporting & Statistics
Risk Management
Role-Based Permissions
Sales Automation
Scenario Planning
Search/Filter
Tagging
Team Assignments
Template Management
Territory Management
Trade Tracking
Transaction History
User Management
Watermarking
Learn moreCompare App
API
Access Controls/Permissions
Accounting
Activity Management
Asset Management
Assignment Management
Audit Trail
Bank Reconciliation
Benchmarking
Calendar Management
Campaign Management
Client Management
Client Portal
Collaboration Tools
Communication Management
Compliance Management
Compliance Tracking
Contact Management
Custom Development
Data Import/Export
Data Synchronization
Debt Management
Document Management
Drag & Drop
Email Marketing
Fee Management
Financial Analysis
Financial Risk Reporting
For Buy-Side Firms
For Family Offices
For Fund of Funds
For Hedge Funds
For Investment Advisors
For Investors & Traders
For Multi-Family Offices
For Real Estate
For Sell-Side Firms
For Venture Capital
Fund Management
General Ledger
Investments Tracking
Investor Accounting
Investor Management
Investor Reporting
Lead Management
Liquidity Analysis
Manager Profiling
Marketing Automation
Meeting Management
Microsoft Outlook Integration
Mobile Access
Monitoring
Multi-Currency
Partnership Accounting
Performance Analysis
Performance Metrics
Pipeline Management
Portfolio Accounting
Portfolio Analysis
Portfolio Management
Portfolio Modeling
Portfolio Rebalancing
Profit/Loss Statement
Rate of Return Analysis
Ratings / Reviews
Real Estate
Relationship Tracking
Reporting & Statistics
Risk Management
Role-Based Permissions
Sales Automation
Scenario Planning
Search/Filter
Tagging
Team Assignments
Template Management
Territory Management
Trade Tracking
Transaction History
User Management
Watermarking
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Activity Management
Asset Management
Assignment Management
Audit Trail
Bank Reconciliation
Benchmarking
Calendar Management
Campaign Management
Client Management
Client Portal
Collaboration Tools
Communication Management
Compliance Management
Compliance Tracking
Contact Management
Custom Development
Data Import/Export
Data Synchronization
Debt Management
Document Management
Drag & Drop
Email Marketing
Fee Management
Financial Analysis
Financial Risk Reporting
For Buy-Side Firms
For Family Offices
For Fund of Funds
For Hedge Funds
For Investment Advisors
For Investors & Traders
For Multi-Family Offices
For Real Estate
For Sell-Side Firms
For Venture Capital
Fund Management
General Ledger
Investments Tracking
Investor Accounting
Investor Management
Investor Reporting
Lead Management
Liquidity Analysis
Manager Profiling
Marketing Automation
Meeting Management
Microsoft Outlook Integration
Mobile Access
Monitoring
Multi-Currency
Partnership Accounting
Performance Analysis
Performance Metrics
Pipeline Management
Portfolio Accounting
Portfolio Analysis
Portfolio Management
Portfolio Modeling
Portfolio Rebalancing
Profit/Loss Statement
Rate of Return Analysis
Ratings / Reviews
Real Estate
Relationship Tracking
Reporting & Statistics
Risk Management
Role-Based Permissions
Sales Automation
Scenario Planning
Search/Filter
Tagging
Team Assignments
Template Management
Territory Management
Trade Tracking
Transaction History
User Management
Watermarking
Visit WebsiteCompare App

Mobile apps

iOS App


7 reviews

Requires iOS 13.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Backstop Feature Reviews

25 reviewers had the following to say about Backstop's features:

Vivian Z.

Great CRM software

2019-09-05

Satisfied. The software is developing rapidly to meet clients' needs.

Pros

Reports and layouts are very customizable.

Cons

The fund/account structure/logic is designed for U.S. clients mostly which are not all applicable for Canadian users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gina D.

Backstop Review

2018-10-02

The customer service for Backstop is top notch. Everyone is eager to assist with questions or concerns. Their coffee break sessions are helpful tutorials to stay fresh on new features.

Pros

This is an excellent software to track and monitor investor activity, communications, and account flows.

Cons

Because the software is so customizable, it takes time to build some of the reports.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris N.

Small Hedge Fund uses Backstop

2018-09-11

Great for tracking fundraising process. Simple and easy to use.

Pros

Easily able to import/create contacts, organizations and opportunities.

Cons

Email integration created a huge headache, but was solved quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Investment Management company, 11-50 employees)

Quality Product in a World with Many Competitors

2019-08-30

The team has always been willing to help with initiatives we have in the system and overall, my organization views Backstop as a central hub for much of our investment management work.

Pros

Clean look, high quality search capability, strong reporting tools to extract data, very good customer support, Backstop team is always looking for ways to improve the software, overall the best CRM/document storage/high level investment management tool on the market

Cons

Still missing some vital Private Equity components, still lacking in cash management functionality, far behind in mobile app technology, would like to see more analytical capabilities rather than just high level investment information

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Ready-to-use CRM with sensible extensibility

2018-07-19

Combing Report Builder, Excel Toolkit and API allows end-users to self-serve business intelligence.

Pros

Our firm fortunately has the know-how to use API and Excel Toolkit (ETK) to cover the last mile.

Cons

Compared to a CRM startup that has unlimited flexibility to innovate, Backstop may seem more mature and risk-averse. The UI/UX seems a little dated, and mobile-responsiveness and mobile app have room for improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 501-1000 employees)

Very handy SaaS solution for investment business

2019-09-04

Pros

Ease of use, reporting, intuitive user interface, Rest API

Cons

Performance of the product goes south sometimes. Searchability could use some work as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Lawrence C.

Backstop

2019-08-30

Pros

Integration with internal logins and ability to store large data sets.

Cons

Duplication and structure of data, though partially due to way data entered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lubna R.

Backstop - CRM Review

2020-09-24

I like Backstop and it's important for our team to function. I like the portal usage for our clients. We can maintain all our files/info on one system and publish it for client visibility.

Pros

User friendly. easy to customize reports and fields.

Cons

The time it takes to run accounts reports and some limitations they have on not being able to customize their performance review sheet or their decks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Printing company, 1001-5000 employees)

Backstop Review

2019-09-09

Pros

Easy to use software that is very customizable. We utilize a balanced combo of out of the box features along with unique layouts to track tasks that are more specific to us.

Cons

Reporting can be a little onerous with the sheer volume of reportable data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Investment Management company, 11-50 employees)

Backstop for a Small Hedge Fund

2019-05-14

With Backstop, we are able to track our investor relations work with ease.

Pros

Backstop is customizable, cloud-based and contains features that we can use to cater to our own needs as a company.

Cons

It can sometimes be a slower process than I would like.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria S.

Backstop and Backstop Portal

2018-09-28

Backstop CRM is how we track opportunities, investors, send out emails and keep track of events.

Pros

Simple, easy to use, can be customized to fit the needs of the organization.

Cons

Reporting is still a bit slow and cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam H.

A+

2018-09-28

Backstop has been a great tool for us to keep track of our contact with clients and set task reminders.

Pros

The tool itself can be used in a variety of ways and gives you the ability to build out your own reports and layouts.

Cons

The software can sometimes run slowly when executing long processes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Investment Management company, 11-50 employees)

Excellent CRM Platform!

2019-08-29

Overall, I am very pleased with the platform. Our team has come to use it in-depth and daily!

Pros

The system is very easy to use, customizable, very robust, and the excel add-ins allow us to build sophisticated reports to match our daily needs and wants.

Cons

While the platform overall is very customizable, there are certain aspects that aren't.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 11-50 employees)

Extremely Impressive Software

2019-05-09

Backstop really has allowed our firm to track everything necessary.

Pros

Overall maneuverability. The layout of the software makes sense. It's one of those situations where you login and as soon as you begin working with the software, you get the sense that you've already been using the software for years.

Cons

Reporting Functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael S.

Backstop Review

2019-05-13

Pros

The site is easy to navigate and you are able to run reports and track investor communication.

Cons

the site seems a little outdated and not as sleek or user friendly as competitors.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew K.

Backstop Review

2020-07-09

The wide range of functionality is a good solution for various needs across different departments.

Pros

This a good data aggregator for client information, history and data.

Cons

The ease of use and custom reporting is not intuitive and locating specific charts and data sets can sometimes be difficult.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Investment Management company, 1-10 employees)

Mostly for reporting, needs improvement on analysis

2019-05-09

Experience is overall positive, although the company does have serious issues that it needs to address to compete with other investment analysis softwares that exist. Interface / plugins need work.

Pros

Strong in terms of accounting and tracking capeabilities

Cons

Interface is dated and it is not very strong on the investment analysis side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Julius C.

Great product

2019-08-29

It has been great

Pros

Any changes and/or updates made are instantly reflected upon updating the website as well as various risk & return reports

Cons

More standardized risk and return performance reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jose S.

Single Family Office - Portfolio Management and Investor Reporting

2019-08-30

I have been a user for almost 6 years now and I have been the software improved dramatically. They never stop innovating with the end user in mind.

Pros

Analytical tools are great.

Cons

The reporting engine is a bit outdated and the least user friendly part of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven C.

Useful software

2019-07-30

Pros

Still new using, but I like how it can be customized to fit our needs.

Cons

Outlook and Excel occasionally crashes. Reporting is a little slow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather K.

Good software - lots of training required.

2019-05-10

Pros

The flexibility of the software is a great feature - the ability to customize reports and layouts to suit our business has proven very helpful.

Cons

The flexibility of the software can also make things incredibly complicated and difficult to use at times. I'm the official 'power user' of the group - and have got to that position after attending conference, watching videos, and going to Backstop seminars. However - the rest of our group hasn't had the time or the mandate to do so, and it can be time-consuming for them to try to figure out some issues. I don't think that it's a very intuitive system to use at times (until you learn how it works), and that has presented some challenges.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 1-10 employees)

Small Business Use of BackStop

2019-05-09

Pros

Ease of use, and the ability to create and customize reports.

Cons

Not 100% customized to our businesses needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas F.

Backstop for Investment Consulting

2019-09-02

Pros

A great place to store vehicle and account information. We export these daily in order to know what primary keys and accounst ahve already been set up.

Cons

Navigation can be difficult. Sometimes I struggle to navigate the links between clients plans and vehicles.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 10001+ employees)

Investment consulting - Good software - lots of training required

2019-09-18

Pros

Integration with internal logins and ability to store large data sets.

Cons

There is a learning curve and a little extra effort required for navigating the links between clients plans and vehicles.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Morgan F.

It's not the worst product, but it's not the best either

2019-05-09

Pros

I like the email blast feature and a lot of the capabilities it has that makes our email blasts a lot easier to maneuver and double check before sending them out to our clients and our perspective clients

Cons

It's hard to organize the data. We always have duplicates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more