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Bench vs Timecounts Comparison

Overview

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate...

Timecounts is a cloud-based volunteer management solution for modern non-profit and event organizers, providing scheduling...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$159/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$40/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

194

32

3

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

(16)

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Each month Bench sends over my monthly expense report, and keeps everything perfectly balanced, like all things should be. I highly recommend bench, and look forward to continuing my subscription.
My experience with Bench has been excellent. Customer service is wonderful, and it is user friendly.
Bench is really great, I am a growing small business and it is really important for me to track my numbers for my continued growth.

Pros

I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers.
We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription.
Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms.

Cons

As with all software based services, sometimes Bench can lag in their monthly accounts at the beginning of the new year. This is a very minor inconvenience to the overall experience.
When I confirm those purchases it is usually 30+ transactions and at that point I don't even remember all of them so it takes a while for me to locate receipts. I really dislike that too.
Lack of integrations with all of our financial services.

Cons

It seemed to be difficult for my volunteers to use.
Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on.
There is no mobile app or even mobile-first web-app to log into.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features30
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Bookkeeping Services Integration
  • CPA Firms
  • Calendar Management
  • Cash Management
  • Chat/Messaging
  • Customizable Fields
  • Customizable Forms
  • Customization
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Financial Reporting
  • General Ledger
  • Income & Balance Sheet
  • Interaction Tracking
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Currency
  • Nonprofits
  • Profit/Loss Statement
  • Project Accounting
  • Real Time Analytics
  • Real Time Data
  • Recognition Management
  • Registration Management
  • Reminders
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Skills Assessment
  • Spend Management
  • Summary Reports
  • Tax Management
  • Timesheet Management
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Total features25
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Bookkeeping Services Integration
  • CPA Firms
  • Calendar Management
  • Cash Management
  • Chat/Messaging
  • Customizable Fields
  • Customizable Forms
  • Customization
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Financial Reporting
  • General Ledger
  • Income & Balance Sheet
  • Interaction Tracking
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Currency
  • Nonprofits
  • Profit/Loss Statement
  • Project Accounting
  • Real Time Analytics
  • Real Time Data
  • Recognition Management
  • Registration Management
  • Reminders
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Skills Assessment
  • Spend Management
  • Summary Reports
  • Tax Management
  • Timesheet Management
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics

Integrations

  • Total integrations7
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bench vs. Timecounts

See how Bench and Timecounts stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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