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Bento for Business

Expense Management platform for small businesses

Bento for Business Reviews

Reviews summary

Pros

This has been a great option to allow some of our employees to have access to a credit card, but with control over the spending. It's easy to use, & a great value for the money.

Bailey C.

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It has been working out great for us. Very happy with the experience and software.

Cheryl G.

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We have had great success with Bento. It is a great value for our money.

Faye T.

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Cons

Our cards are used for gas and vehicle maintenance and are restricted as such. I get alerts when funds are running low as well as alerts when cards have been denied due to improper usage.

Judy W.

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Sometimes transactions disappear after reconciliation, so have to dig through and find out what happened.

Minnetta M.

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When the cards gets cancelled I can't see what all was spent and where it happened for the employee.

Coriena S.

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Overall rating

4.7

(59)

5

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92%
positive reviews
95%
would recommend this app

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59 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for our business

Reviewed 4 years ago

As an administrator, I am able to assist our local or traveling employees at the office on my desktop, or at home from the app. Easy to make any adjustment (in real-time, no delay) to any users daily/weekly/monthly allowance and spending category, or turn off the card if lost, stolen, or for misuse. Reports are easily downloaded for monthly reconciliation.

Pros

Ease of use at office or home. Immediate access and ability to adjust a users funds, categories, or turn the card off. Report is simple to download for monthly reconciliation process. Users can see their limits quickly via app.

Cons

No cons were added to this review

Vendor response

Thanks Julie for taking the time to share your thoughts on Bento. We really appreciate your support and kind words. If there's anything that I can do to help you, please feel free to reach out to me. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bento For Business Review

Reviewed 4 years ago

We are a small construction company who specializes in maintenance of apartment buildings. Our crew used to buy materials everyday for jobs and come into office for re-reimbursement checks every couple days. Now they are not loosing time in the field and book keeper isn't having to stop in the middle of something to review receipts and cut a check. We have also seen saving in 'returns'.. with crew...

Pros

Time and money saving, great control of spending from anywhere, snap shot of job costs thanks to 'tag' feature.

Cons

Would like a quicker transfer time or loads from bank and a larger limit per day in transfers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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I would not recommend...

Reviewed a month ago

The software/company was obviously pretty new considering you would contact the same two people every time you reached out to customer service. They were as helpful as they could have been with what they had to work with.

Pros

I liked the price and the ease of getting started with it. Making funding deposits into the system was easy and fast.

Cons

Perhaps it just didn't fit quite right for what we needed it for. We were using it to award monthly incentive bonuses to our technicians. The issue I kept having was that I would update the amount they currently had on their debit card to include the new months' amount but half the time it would make me put it down to $10.00 and save then go in again and enter the correct amount. And sometimes it wouldn't save it. A few times I had to go through all of my records and cross-reference them with the statements showing what the technicians had spent, and correct their balances. It was ridiculous. It would have been nice if the software kept a record of keypunches so you could go back in the history and see what didn't save.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bento is the BEST!

Reviewed 4 years ago

Bento cards have simplified our business spending immensely We can now offer company credit cards to our employees as one of their benefits All cards are immediately controllable and suspendible if lost or stolen or upon termination Spending limits allow for control of funds and restriction of categories The customer service can't be beat! They will work until it is solved and never leave you hanging! The only negatives would be to have an integration with QuickBooks, which is in the works, and international purchasing ability-also in the works!

Pros

Functionality and ease of use Customer Service-Senam is outstanding!

Cons

No international coverage or accounting integration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes My Job So Much Easier!

Reviewed 4 years ago

Before we found Bento, the whole "petty cash" for over 50 employees who travel extensively was the bane of my existence! Now, with Bento, everything is so easy. I have full control of how much each employee has at their fingertips; where and when they can use it; and best feature of all, turn them off altogether if not needed for a period of time. The customer service has been extraordinary, truthfully. I have always gotten an actual person any time I've called, and 100% follow up with every question I've had. I recommend this company with absolute confidence.

Pros

Everything

Cons

I have no complaints at all about anything on the Bento software. The easiest part of my job by far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything early

Reviewed a year ago

I am solving the fact that i will not lise any money from fraud on my books and i can track spending account.

Pros

I like to track my company's spending and notice if anything not calculated properly i will know right away if the books is off

Cons

There is no cons with bento everything works as it says and helps from losing money with this app you save from loss

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best business card ever!

Reviewed 4 years ago

Our company has been transformed with these new Bento cards. We no longer have to worry about cash being unaccounted for. The best part is that our crew members can take pictures of their receipts and upload them into their Bento app on the spot! Every penny is accounted for and our year end accounting is so much easier! Thank you Bento for making our crew member's expenses electronic and easy to organize.

Pros

We are able to link receipts to each transaction

Cons

One thing I would suggest improving is to allow us to use our own categories that can match our accounting software or link it to our Quickbooks. I was not able to do this last year (2016) and have not looked to see if I am able to do this now - maybe a newsletter if this issue has been fixed?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Assistant to My Growing Business

Reviewed 4 years ago

I love it!! We have a growing business and this has helped me better manage our expenses. In my logistics business it was hard to keep track of what my drivers needed on the road and getting ready for work. But with Bento they all have a card that they are able to use for expenses and I am able to keep track of everything now. I can even print a report with Bento for my accountant for this upcoming tax session. Best investment I have made starting my business.

Pros

Easy and accessible

Cons

Wait time for money transfer

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 2 years ago

We have loved using this program for the past 3 years. It has been a tremendous asset to our business

Pros

I like that I can easily limit where, when and how much each employee can use.

Cons

The category options for access could be a little better defined (or maybe offer subcategories)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great startup doing innovative things for business expenses

Reviewed 4 years ago

Really like the platform, the staff are super helpful and polite too. I'd like to see more progress on reporting and a statement function. Overall please keep up the good work.

Pros

Ease of access and simple to use

Cons

I cant see a daily balance or monthly end balance so I can't reconcile properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bento is an asset to my business!

Reviewed 5 years ago

We've been with Bento since the beginning and now issue every employee a company card because Bento gives me full control of how and when the card is used. Wouldn't think of running a business without Bento.

Pros

Ease of use, total control, reports, email alerts

Cons

Can't automatically download transactions into Quickbooks, transactions have to be manually entered which can be time consuming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service

Reviewed 4 years ago

These cards have really help my company save money,time and gas industry have told others about bento

Pros

You can manage your cards limits

Cons

Customer service

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best thing I have ever done for the business. It has help me keep control of the expenses by person

Reviewed 4 years ago
Pros

Simple to use if you have a problem there is always someone there to help. You are able to see every min. how it is being used and where.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommend!

Reviewed 4 years ago

I use Bento to control our employees spending account for fuel, and other daily travel costs and it is the best source we found after trying several other options.

Pros

Ease of use

Cons

Takes too long for funds to load

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Credit Card Option for Business

Reviewed 4 years ago

This has been a great option to allow some of our employees to have access to a credit card, but with control over the spending. It's easy to use, & a great value for the money. Bento for Business has been a helpful tool for this small business.

Pros

Ease of use.

Cons

I wish it connected directly with Quickbooks. I also wish the deposit time for funds was quicker.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome for employee benefits

Reviewed 4 years ago

We use Bento to manage our employee benefits: employees get a card with an amount every week and their use is restricted to categories. I know Bento is limited the the categorizations they receive from credit card companies, but it would be nice if there was more refinement on exactly what was allowed to be purchased.

Pros

Giving employees their own debit card feels official and is much easier for them to manage than expense reports

Cons

We can only specify types of businesses that they can use - not types of products they can buy

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bento Cards make business life easier

Reviewed 4 years ago

This is a great solution to avoid paying out petty cash. It makes month end reconciliations so much easier. The employees find the solution easier than submitting expense reports for reimbursement. They turn in their receipts regularly and we balance to the Bento online account. Great solution for small to medium businesses.

Pros

Can track the expenditures up to the minute online.

Cons

Sometimes transactions disappear after reconciliation, so have to dig through and find out what happened.

Overall Rating
  • Ease of use
  • Customer support

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Bento is THE business tool you need to succeed in small business!

Reviewed 5 years ago

If you are a small business owner who likes to follow the same philosophy of "less debt" in business as you do in your personal life, Bento is a fantastic tool to help you stick to a budget! When I realized the benefits of not using credit cards a few years back in my personal life, I wanted to also follow that same philosophy in my business. Bento allows me to do just that and I can't be happier about my choice. Thanks, Bento! You're a remarkable tool for my business!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Kate! We are seeing more businesses express your same wisdom and move away from credit cards to Bento's prepaid business SMART cards. I'm happy that Bento is living up to your high expectations. We really appreciate the kind words and review. Thanks for being a valued Bento customer!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bento Rocks!

Reviewed 4 years ago

Bento has saved our organization countless hours of reconciling receipts and tracking employee spending. Our employees love it because they don't have to spend their money and wait for reimbursement and the card and smartphone app are easy to use. Any time we've had questions or issues they're resolved in minutes. The online chat function for support is GREAT!

Pros

Ease of use. Phenomenal customer support. Fair Pricing.

Cons

No support on the weekends.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bento Card

Reviewed 4 years ago

Having the Bento Card has helped us streamline our processes and made it easier for members in different departments make their purchases without delay. We always have a record of charges, even when a receipt is lost...having this card is a win win!

Pros

Ease of use

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Great product

Reviewed 4 years ago

Bento has been a lifesaver after three similar programs through my bank were discontinued. I was so tired of having issues with cancelled cards and not being able to access the money or add more easily. Bento has been great for my remote employees across the country that need access to money.

Pros

Ease of use and continuity of service

Cons

You can't specify a certain amount of money total (not monthly) for each employee

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Features, Great Service

Reviewed 4 years ago

Lots of categories to tailor your employees' purchasing capability. Web site straightforward. Top-notch staff is really friendly and helpful. Never had to wait on hold. Funds take 2-3 days to appear in account after card load is initiated.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOVE Bento!

Reviewed 4 years ago

Bento has provided our company with an easier way of providing petty cash to our employees. They have created an easier way to track spending, reload our managers with funds upon their needs and their online and phone apps are incredibly easy to use!

Pros

Easy to pull up on my phone and track spending.

Cons

Would like it to send notifications or reminds to my employees to attach their receipts and notes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Service Provided by Great People

Reviewed 4 years ago

I found Bento after much online research when looking for a solution for employee expenses during travel. The support staff was very helpful in rush shipping our first round of cards so that we had them when we needed them and she kindly extended our free trial period. The website and app are very easy to use. I am able to manage spending limits on each card and restrict the purchase of alcohol; any changes I make are effective immediately. I am continuously pleased with Bento.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Business tool

Reviewed 4 years ago

Every time I had to contact Bento Customer Sevice they have been more than willing to help me in a courteous and professional manner.

Pros

Ability to do what I need it to do with multiple accounts.

Cons

Having to constantly reassign the parameters and limitations on each account as well as the limited info. Available to the customer service representatives.

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