Beyond ARM Features

Beyond ARM

Accounts Receivable Management and debt collection software

4.14/5 (37 reviews)

Beyond ARM Feature Summary

  • Debt collection and accounts receivable management
  • Accept payments securely via credit card processing
  • QwikClient offers 24/7 online access to customer accounts
  • Secure AR/debtor communication including email
  • Bill, invoice and document presentment
  • Ability to accept partial payments
  • Integrated predictive dialer with QwikDial
  • Schedule and issue reminders on recurring billing
  • Credit and risk scoring
  • Issue and manage payment receipts
  • Reconfigure screens and implement workflow capabilities
  • Accept payments via check processing and ACH
  • Authenticated e-signature capture capabilities

Competitor Feature Comparison

API
Accounting Integration
Accounting Management
Activity Tracking
Automatic Notifications
Check Processing
Collections Management
Credit Card Processing
Custom Fields
Customer Accounts
Electronic Payments
Electronic Signature Capture
Email Distribution
Invoice Processing
Partial Payments
Predictive Dialer
Receipt Management
Receiving
Recurring Billing
Risk Assessment
Third Party Integration
Visit WebsiteCompare App
API
Accounting Integration
Accounting Management
Activity Tracking
Automatic Notifications
Check Processing
Collections Management
Credit Card Processing
Custom Fields
Customer Accounts
Electronic Payments
Electronic Signature Capture
Email Distribution
Invoice Processing
Partial Payments
Predictive Dialer
Receipt Management
Receiving
Recurring Billing
Risk Assessment
Third Party Integration
Visit WebsiteCompare App
API
Accounting Integration
Accounting Management
Activity Tracking
Automatic Notifications
Check Processing
Collections Management
Credit Card Processing
Custom Fields
Customer Accounts
Electronic Payments
Electronic Signature Capture
Email Distribution
Invoice Processing
Partial Payments
Predictive Dialer
Receipt Management
Receiving
Recurring Billing
Risk Assessment
Third Party Integration
Visit WebsiteCompare App

Beyond ARM Feature Reviews

25 reviewers had the following to say about Beyond ARM's features:

Raymond Genrich

Conversion to DAKCS

2018-11-27

Pros

It gives me the opportunity to create a lot more specific reports and to run mass changes to accounts easier than our previous software.

Cons

There were some issues converting the data due to the way we handle our accounts as opposed to how other companies may do it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly Parsons-O'Brien

We have been with DAKCS software since 1987 and have used Beyond for as long as it has been around.

2018-02-18

This makes compliance and client satisfaction a breeze!

Pros

These three things makes the collection process run more smoothly and increases our bottom line.

Cons

Update flaws, occasionally when an update comes out it breaks something that worked fine before. DAKCS support team is always quick to make a patch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yosy Janson

Overall, good software program. Not perfect, but nothing is!

2018-06-14

Pros

I like the ease of use (especially with the Beyond product - which is WAY better than Sting) and integration with PDC4U.

Cons

I'd also like a better Client A/R system (so it's easier to figure out which invoices are unpaid).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 51-200 employees)

Great product!

2019-02-04

They work with our other vendors to automate our letters, credit reporting, payments and skiptracing.

Pros

We were up and running in no time. It meets all of our needs and they keep it up to date.

Cons

There was nothing I disliked about this product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tomekia Mitchell

DAKCS Client Review

2019-03-06

Pros

The product is easy to use. this product is easy to train.

Cons

Credit reporting seems to go down often, Payment screen run slower on high volume days

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
LATOYA SANTIAGO

Beyond

2019-03-08

Pros

That you can re-print statement and invoices.

Cons

slow, I liked sting better. Too many errors

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Frank NN

My experience with Dakcs is always great, they the most professional vendors we use.

2018-02-02

Pros

Workflow: ability to navigate, tracking and training collectors as well as customization of screens.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Drury

Beyond ARM is the best, end of story.

2019-01-22

Pros

This is the most user friendly software anyone could ever want. I have people that have been in the business for 40 years that can use the software with absolutely no trouble. Training is a breeze.

Cons

The option to build individual reports for clients can be time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Pittman

Great product

2018-11-20

Pros

There are many features for easy reports.

Cons

The font size is too small for the collectors screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Worthington

JW

2019-03-06

Pros

I think it's easy to use and has all of the features we need.

Cons

I would like it if it were easier to add or remove new accounts when there are multiple accounts or headers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenneth King

DAKCS Software

2018-11-15

Love the software. Seems to be pretty Stable and fit the needs of the company.

Pros

Easily integrate with development team to write programs to interact with system.

Cons

Admin Interface could be a little more user friendly when comparing access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Hunter Quinn

DAKCS Beyond

2018-11-15

Generally good customer service/support. We have been with DAKCS for over 25 years.

Pros

Windows based. Fairly intuitive. Helpful customer service.

Cons

Difficulty integrating outside vendors' software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
BRADY CONRAD

Beyond ARM review

2019-03-06

Pros

IT IS VERY USER FRIENDLY, BUT I NEVER USED ANOTHER SOFTWARE .

Cons

SOMETIMES THE SYSTEM FREEZES AND YOU LOSE DATA THAT COULDN'T BE SAVED

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
correa dan

dakcs review

2019-03-06

Pros

not much. its simple but could be more user friendly and stable

Cons

not easy to interface with other vendor tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad Bingham

Good experience and relationship working with DAKCS.

2018-02-05

The ability to target those accounts that are most collectible and get them over to my collectors.

Pros

I've been working with DAKCS Software Systems for the past 23 years and have really enjoyed the relationship that we have developed. With all the challenges that we, as a collection industry, face it is imperative that you partner with a company that is willing to work hand in hand. DAKCS has always been there to help navigate this very rocky road.

Cons

Need to have yearly conferences. They started having them last year and I really enjoyed the layout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rosalva Caro

supervisor

2018-11-16

Only nine months on Beyond, but the program support its expensive

Pros

Posting daily payments, it gives you more access for adjustments

Cons

Telephone collections, it takes too much time to do write ups and actions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron Benson

Customer service above and beyond!

2015-07-14

The one thing I would like to see changed with this is that I wish you didn't always have to run the month end report on the day the month ends.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Liptak

Support and custom departments are fantastic.

2018-06-21

Pros

Do not have a large amount of issues or down time.

Cons

We have to share those fields which sometimes can be confusing for our accounting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cameron Karim

It's all about the team...

2015-06-30

Beyond is a robust, capable piece of software that not only handles the account database side of things, but also can include features like built-in skiptracing, account scrubbing, payment processing and automated contact solutions.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
JW Blair

We have relied on DAKCS to fuel our success since 1983.

2018-02-04

Use them to streamline our account flow and maximize our productivity in our collection agency.

Pros

DAKCS staff is always willing to listen to our issues and help us a find a long term solution to make us a better company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Katharine Critchfield

Solid Account Management System

2019-03-12

Once you know the system there are so many possibilities on customizing to your specifics needs and preferences, including many automation options to save your company time and money.

Pros

Versatility and innovation - Beyond is a program that is highly customizable, as long as you have some tech/coding knowledge or are willing to learn it.

Cons

It takes a lot of knowledge of the system to troubleshoot. There are a lot of little things that can be accidentally done or not done, then you need to know what possible fields cause certain affects.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Keith

Dakcs Software Systems

2020-05-05

I would recommend Beyond especially when Dakcs is continuing to work with outside parties to make their product great.

Pros

I have been using products by Dakcs for 14 years and the Beyond system for around 9 or 10 years. The product works well but what makes them the best is their customer service.

Cons

The vague error ID's has always been a frustration on the I/T side. We do not know how to help as its just an error code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mickey Putman

32 years with one collection software vendor

2019-01-09

We have been with DAKCS Software since 1985. DAKCS has always been a great partner. The entire team at DAKCS Software is a joy to work with. The Support Team is always willing to help and are very knowledgeable.

Pros

We have used Beyond for medical, retail, bad check collections and for litigation follow up on accounts placed with an outside attorney.

Cons

So many features, we don't use them all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 11-50 employees)

Great partnership

2018-11-26

Pros

It has alot of good processes and capabilities

Cons

The only thing I can think of is like most software you do not know the full functionality and everything that is available outside of daily functions until you come accross a situation that brings it to light. When this situation occurs someone from the support team has been able to walk us through it and give us instruction on how to work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alicia Parker

Accounts recieved !

2020-04-04

I was pleased with the software. My Revenue saw its benefits as well. And it gives me the ability to work hand-in-hand with a brand I can trust.

Pros

Makes the process much more timely.

Cons

There is a conference or type of certification every year that now must be endured but it's a small price to pay

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more