BigTime Features

BigTime

Time, billing, and project management software for SMBs

4.55/5 (453 reviews)

BigTime Feature Summary

  • Time tracking
  • Expense tracking
  • Project management
  • Billing & invoicing
  • Reporting
  • Mobile app
  • DCAA timekeeping
  • Cloud integrations
  • Resource Management
  • Revenue Projections
  • Automatic reminders
  • Custom reports
  • Document templates
  • Email notifications
  • Invoices
  • Permission management
  • Timesheets
  • Project budgeting
  • Billing rate management
  • Task management

Finance & Accounting Feature Comparison

Most popular features of all Finance & Accounting apps

API (214 other apps)
Accounting Integration (146 other apps)
Accounting Management (146 other apps)
Activity Dashboard (163 other apps)
Auditing (101 other apps)
Automatic Notifications (132 other apps)
Billing & Invoicing (146 other apps)
Compliance Management (130 other apps)
Customizable Reporting (131 other apps)
Data Import/Export (140 other apps)
Electronic Payments (135 other apps)
Expense Tracking (135 other apps)
Financial Analysis (103 other apps)
Invoice Management (193 other apps)
Invoice Processing (123 other apps)
Multi-Currency (131 other apps)
Real Time Data (127 other apps)
Reporting & Statistics (182 other apps)
Third Party Integration (147 other apps)
Workflow Management (115 other apps)

Competitor Feature Comparison

"What If" Scenarios
401(k) Tracking
API
Access Control
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Application Integration
Approval Process Control
Assignment Management
Attendance Tracking
Audit Trail
Automated Billing
Automatic Backup
Automatic Notifications
Availability Management
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Budget Control
Budgeting
Burndown Charts
CRM Integration
Collaboration Tools
Collaborative Review
Collaborative Workspace
Configurable Workflow
Cost Tracking
Custom Fields
Customizable Categories
Customizable Reporting
Customizable Templates
Data Extraction
Data Import/Export
Data Visualization
Deadline Management
Demand Forecasting
Demand Planning
Digital Signature
Document Templates
Drag & Drop Interface
Email Alerts
Email Invitations & Reminders
Email Notifications
Estimating
Expense Tracking
File Transfer
Financial Analysis
Forecasting
Gantt Charts
General Ledger
IT Cost Management
Invoice Management
Job Costing
Job Tracking
Labor Cost Reporting
Labor Projection
Manual Time Entry
Milestone Tracking
Mobile Integration
Multi-Department / Project
Multi-Location
Multiple Projects
Multiple User Accounts
Offline Access
Overtime Tracking
Partial Payments
Performance Reports
Permission Management
Planning Tools
Profitability Analysis
Progress Reports
Progress Tracking
Project Accounting
Project Budgeting
Project Estimating
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Purchase Order Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receipt Management
Recurring Tasks
Reminders
Remote Access
Reporting & Statistics
Resource Allocation
Resource Management
Role Management
Role-Based Permissions
Rules-Based Workflow
Sales Integration
Search Functionality
Single Sign On
Status Tracking
Subcontractor Management
Summary Reports
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Timeline Management
Timer
Timesheets
Visual Analytics
Workflow Management
Visit WebsiteCompare App
"What If" Scenarios
401(k) Tracking
API
Access Control
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Application Integration
Approval Process Control
Assignment Management
Attendance Tracking
Audit Trail
Automated Billing
Automatic Backup
Automatic Notifications
Availability Management
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Budget Control
Budgeting
Burndown Charts
CRM Integration
Collaboration Tools
Collaborative Review
Collaborative Workspace
Configurable Workflow
Cost Tracking
Custom Fields
Customizable Categories
Customizable Reporting
Customizable Templates
Data Extraction
Data Import/Export
Data Visualization
Deadline Management
Demand Forecasting
Demand Planning
Digital Signature
Document Templates
Drag & Drop Interface
Email Alerts
Email Invitations & Reminders
Email Notifications
Estimating
Expense Tracking
File Transfer
Financial Analysis
Forecasting
Gantt Charts
General Ledger
IT Cost Management
Invoice Management
Job Costing
Job Tracking
Labor Cost Reporting
Labor Projection
Manual Time Entry
Milestone Tracking
Mobile Integration
Multi-Department / Project
Multi-Location
Multiple Projects
Multiple User Accounts
Offline Access
Overtime Tracking
Partial Payments
Performance Reports
Permission Management
Planning Tools
Profitability Analysis
Progress Reports
Progress Tracking
Project Accounting
Project Budgeting
Project Estimating
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Purchase Order Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receipt Management
Recurring Tasks
Reminders
Remote Access
Reporting & Statistics
Resource Allocation
Resource Management
Role Management
Role-Based Permissions
Rules-Based Workflow
Sales Integration
Search Functionality
Single Sign On
Status Tracking
Subcontractor Management
Summary Reports
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Timeline Management
Timer
Timesheets
Visual Analytics
Workflow Management
Visit WebsiteCompare App
"What If" Scenarios
401(k) Tracking
API
Access Control
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Application Integration
Approval Process Control
Assignment Management
Attendance Tracking
Audit Trail
Automated Billing
Automatic Backup
Automatic Notifications
Availability Management
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Budget Control
Budgeting
Burndown Charts
CRM Integration
Collaboration Tools
Collaborative Review
Collaborative Workspace
Configurable Workflow
Cost Tracking
Custom Fields
Customizable Categories
Customizable Reporting
Customizable Templates
Data Extraction
Data Import/Export
Data Visualization
Deadline Management
Demand Forecasting
Demand Planning
Digital Signature
Document Templates
Drag & Drop Interface
Email Alerts
Email Invitations & Reminders
Email Notifications
Estimating
Expense Tracking
File Transfer
Financial Analysis
Forecasting
Gantt Charts
General Ledger
IT Cost Management
Invoice Management
Job Costing
Job Tracking
Labor Cost Reporting
Labor Projection
Manual Time Entry
Milestone Tracking
Mobile Integration
Multi-Department / Project
Multi-Location
Multiple Projects
Multiple User Accounts
Offline Access
Overtime Tracking
Partial Payments
Performance Reports
Permission Management
Planning Tools
Profitability Analysis
Progress Reports
Progress Tracking
Project Accounting
Project Budgeting
Project Estimating
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Purchase Order Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receipt Management
Recurring Tasks
Reminders
Remote Access
Reporting & Statistics
Resource Allocation
Resource Management
Role Management
Role-Based Permissions
Rules-Based Workflow
Sales Integration
Search Functionality
Single Sign On
Status Tracking
Subcontractor Management
Summary Reports
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Timeline Management
Timer
Timesheets
Visual Analytics
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


37 reviews

See all iPhone Apps

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


54 reviews

See all Android Apps

BigTime Feature Reviews

25 reviewers had the following to say about BigTime's features:

Amie Adair

Brea's onboard sessions are of great quality and she expresses thorough knowledge of the material

2017-10-18

Workflow and time management assistance, invoice assistance, and the integration to our accounting software is all very helpful!

Pros

Big Time is a wonderful tool for our Accounting business' workflow and customer management - is just what we need

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori Beehner

Big Time

2019-11-04

Time and Expense reporting for employees who work in different sites.

Pros

Ease of use for time reporting, expense tracking, invoicing and tracking jobsites.

Cons

Mobile App is very limited and a lot of glitches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Lori,

Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.

Thanks again!
The BigTime Customer Success Team

Read more
Pietro Catizone

BigTime integration with QuickBooks Premiere Professional Edition, Desktop version

2017-03-16

Our software implementation consultant Brea provided very thorough training and made the implementation process easy for us.

Pros

User interface, budget management capabilities, ease of invoicing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lucy Jasper

Bigtime gives us a lot of very detailed graphics

2019-07-30

It is also a good idea to use it to track time and expenses, and to manage portfolios.

Pros

It is good to see that bigtime integrates so directly with the quickbooks platform, since this way it works better with invoices and workflow management tools.

Cons

It does not work with dunning management, nor does it have an integrated payment processing system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Lucy,

Thanks so very much for leaving a review for us here at BigTime - we really appreciate it! We're most pleased that you're finding BigTime helpful and easy in terms of invoicing and time keeping and that you're discovering that our integrations with Quickbooks are super helpful too.

Regarding taxes, BigTime can calculate tax on invoices, and if you'd like to know more about that, please let us know. Also, regarding integrations with other software, BigTime does have a new integration with Salesforce, which you can learn about here: http://kb.bigtime.net/bigtime-configuration/#salesforce

Please do reach out to us if we can be of further assistance,
The BigTime Customer Success Team

Read more
Andrew Kauffman

An Excellent Billing & Time Tracking Solution

2018-11-16

Pros

Plus, its workflow management tools have made my life easy!

Cons

The one thing that I dislike about Big Time is the lack of email notifications. That should definitely be added to their 2019 product roadmap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Denise Teague

We use BigTime for Professional Services Automation. It is great for our multilevel company.

2018-04-15

Our company is not able to more accurately and completely track time to be charged to a project.

Pros

BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.

Cons

(For example: In BigTime, billable means charged to the project, may invoiced or may not invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Denise,

Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!

We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at success@bigtime.net.

Thanks again!
The BigTime Customer Success Team

Read more
Mary Zamora

I still recommend this product after having using it for 10 years

2018-05-18

Time tracking, expense reports and invoicing all comes out of the same information that is entered in one place: BigTime We use QuickBooks for accounting and the BigTime information flows easily into QuickBooks at a nightly synchronization.

Pros

The ease of use and setup, management and flawless connection to QuickBooks to post information and allow us to invoice clients, print and pay expense reports and collect project information in an easy to use project database.

Cons

That the BigTime monitor is not a service but it requires an account to be always signed in in order to run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Mary,

Thanks so much for your review - hearing good things from our customers always makes us happy, but hearing good things from our customers from the past decade really makes our year! :)

We're very pleased to hear that we're doing things well in your book and we're going to try really hard to keep doing so and maintain your positive impression of us. Regarding the Sync Manager, it's actually the security requirements of Quickbooks that prevents us from creating a stand-alone service, so as long as Quickbooks keeps their security as is, then our hands are unfortunately tied.

Please do let us know if there's anything else we can do for you, or if we can assist in anyway!

The BigTime Customer Success Team

Read more
Anonymous
(Management Consulting company, 51-200 employees)

An easy to use tool that helps our management team to track time spent per process.

2018-05-15

Easy tracking and reporting of the time spent by the employees on each project/client/process that we have.

Pros

A quick and easy to use time and billing software.

Cons

When one forgets to save/sync entries data are lost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yael Casoni

Easy and effective

2019-08-02

It captures and organizes my team´s times and expenses, providing great operational and management reports, plus information for Project Management EVA (Earned Value Analysis) control.

Pros

The simple and straight forward interface, information structure and ease to operate.

Cons

The only issue I had so far was exporting reports to Excel 365 on a Windows 10 laptop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Yael,

Thanks so much for taking the time to post a review for us here at BigTime - we truly appreciate it. :) We're very pleased to hear that you find our interface straight forward and easy to operate and that you've got no complaints to speak of! We work hard to provide excellent software and services to our customers but please feel free to reach out if there's anyway we can assist you further.

Thanks again,
The BigTime Customer Success Team

Read more
David Dye

Solid Platform for Professional Services Organizations

2019-08-05

Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Pros

Also, we have been very impressed with the speed of the system and the design of the user interface.

Cons

Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


David,

First of all, thanks so much for posting this extensive review for us here at BigTime. It is most appreciated and valuable to get specific feedback from our users. We are pleased that you're finding the platform responsive and flexible enough to meet your needs and we are very pleased that both Jeff and Kevin have provided excellent support to you.

Please do reach out to us here at Customer Success if we can be of further assistance in any way - we are always happy to help.

Thanks again,
The BigTime Customer Success Team

Read more
Denise Parkinson

Excellent software for our consulting business! We capture time & expenses and invoice seamlessly.

2017-08-04

Implementing BigTime provided us structure for our consultants to begin tracking time and capturing expense receipts electronically, while on the road.

Pros

Integration with QuickBooks has saved time and steps in our daily workflow.

Cons

Stopping in the middle of a key process- such as monthly invoicing- to watch a YouTube video is not conducive to workflow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Avery

Data Visibility And Project Cost Management

2018-12-05

The front end time and expense reporting system allowed us to kill static Excel forms and provide our users with a clean modern interface to start the data entry process.

Pros

Now, we enter the data once and have real-time access to project costs and hours.

Cons

There are a few navigation workflows that can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Mike,

Thanks a ton for taking the time to post a review for us here at BigTime - we know your time is precious and we appreciate you giving a little of it to us! We could not be happier that BigTime has made your life easier and allowed you to optimize how your business runs - that is one of the main reasons why we created the software in the first place! Getting rid of those static spreadsheets and freeing your employees up to do their jobs - that's music to our ears!

Please let us know if there's anything we can do to assist you! Thanks again for the review,
The BigTime Customer Success Team

Read more
Erin Pilcher

Our office loves BigTime Software

2017-08-31

Ease of report and project tracking for employee's hours.

Pros

Integrates with Quickbooks and allows small office to have affordable project management sofware.

Cons

Easy to delete things in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vanessa Jones

Wonderful experience working with Mary Pat Holtrop

2017-07-27

Pros

Great program, love that it can track time to invoicing services to clients and vendors and management can track timing to allow for cost analysis.

Cons

Needs more options in invoicing. Lack of options but a great product, other than that program works great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline Jasinski

Dove into BT at first without support. Once I ran into roadblocks, support was there~

2018-01-25

Great control; one stop shop for all project and client data; ease of interface with QB online!

Pros

-depth of functionality - flexibility in managing different projects which have different metrics for performance and / or different reporting requirements!

Cons

Some simple functions are not easy to find without support; ie: linking tax codes to invoices. Also, being able to see a preview of a pdf invoice before having to generate it and then look at it, would be MUCH more helpful and save a lot of time mucking around with pdf's trying to get formatting correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Jacqueline,

Thanks so much for posting your review - it is so appreciated and we're very pleased that you're happy with your Big Time. :D One tip that might help in terms of reducing the learning curves of those simple functions is utilizing our extensive Knowledge Base: http://kb.bigtime.net/ - there are hundreds of articles there that cover a wide range of BiG Time functionality from simple to complex.

Hope this helps!
The Big Time Customer Success Team

Read more
Katie Safford

BigTime is great for project management and reporting

2019-03-05

Their customer service has been great!

Pros

Interation of invoicing.

Cons

There is no feature for leave accrual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Katie,

Thanks so much for posting a review for us here at BigTime - we truly appreciate your time and effort to do so. It really means a lot to us! We are very pleased to hear that you're utilization of our PM features are helping your managers be more efficient and better prepared to do their work and that our software is saving you some time and effort. We're also happy that you're finding our customer service top notch, as we work very hard to provide that excellent support to you.

While it is true that BigTime does not currently have any time accrual features, I've been told that there might be some plans on the drawing board, however. Also, you can manually track time off for your employees using our hours budgets which are tied to your projects' tasks, so feel free to give that a shot.

Please do reach out to us if there are any ways we can assist you more.

Thanks again,
The BigTime Customer Success Team

Read more
Bernadette Moran

Extremely Helpful

2017-09-27

Time saving, better reports.

Pros

The ability to generate custom reports gives you a great insight on projects management. Employees love the timekeeping app.

Cons

There are times that you can't connect immediately to Customer Support for help. They do get back to you within a couple of hours. Wish there was a support number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debra Fedorchak

Great customer service and fast response by Jeff P. Quick and thorough with a solution!

2017-12-06

I can keep track of time spent on a project or client with the timer.

Pros

I like the customizable reports and templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Just finished a chat with someone at BigTime to help me with some features of BigTime.

2018-07-24

It also makes invoices based on time and materials easy and fast.

Pros

It simplifies a lot of our processes. Our guys are working at multiple client sites per day and it's hard to imagine tracking everyone's time and expenses in another way.

Cons

Sometimes the software can feel a bit finicky, as in it feels like if you don't do things a particular way then the software or reports might not work quite like you would expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marilee Montanaro, EdD, MBA

Much better than options we have used in the past.

2017-12-01

Pros

Ability to easily configure for our needs, great online tutorials and responsive customer support.

Cons

As an accountant, I would like to see better management of accounts receivable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rita Kaw

Big Time Customer Support

2019-04-03

Time tracking, billing, project management.

Pros

I like the customer support and live chat feature the best .

Cons

There is nothing that I dislike at the moment. All my needs have been met

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Rita,

Thank you so very much for posting this review! We are most pleased that you're finding our Chat feature and our Customer Support helpful. We work very hard to make certain that we serve you best! Please do not hesitate to reach out to us if we can be of further assistance.

Thanks again,
The BigTime Customer Success Team

Read more
Christopher Marta

Smooth Transition

2019-10-23

He has made the transition as smooth as smooth could be given the amount of data we had to migrate.

Pros

We are hoping that making this level of control available to project managers will alleviate the manual paperwork workload they currently shoulder given our antiquated invoicing practices.

Cons

It doesn't have the ability to export and sync invoice data to QB as a percentage of phase fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Deborah Barnes

Fairly easy to learn, and the customer support is great.

2017-05-22

Ease of keeping track of all of the engagements for each client in one place; the ability to run reports that are extremely helpful and able to be customized so that I can see the exact information I want.

Pros

The software has LOTS of functionality - we were very pleased with everything it can do. The only times I have had to contact Customer Support are when I am trying to learn a new function; the system is very stable and never crashes, unlike some of the programs we use!

Cons

I would like it if there was an interface back from QuickBooks to Big Time to update the status of invoices as they go through the billing process.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Accounting company, 1-10 employees)

BigTime software Makes My Work Easier

2018-08-09

I am able to track and invoice time easily and I love the ability to post invoices directly to QuickBooks.

Pros

I like the ability to create and modify already designed reports.

Cons

Sometimes I cannot find the report I want but the support group is available to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cheryl Swenson

Quick implementation and ease of use

2016-08-23

Pros

It also doesn't try to incorporate every piece of functionality into one place - focusing instead/first on having a great interface that's easy to use and building on features.

Cons

The only thing I wish it had was the ability to cross-tab report data by time period - all of the reporting is very customizable, but flat - if you pull data for a multi-month period, you can't organize the results by month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering BigTime

Engaging in a demo and using the free trial was very helpful. Do the best you can to define your requirements, both current and near-term up front... we picked the "right thing for right now" knowing that it may not have everything we would need for the long-term future because getting up to speed quickly and easily was important to us. The best system for right now is something that you will use.

Source: Software Advice
Helpful?   Yes   No
Read more