BigTime Features

BigTime

Time, billing, expense, payment, and project mgmt software

4.58/5 (550 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Approval Process Control
Approval Workflow
Assignment Management
Attendance Tracking
Audit Trail
Automatic Backup
Automatic Billing
Automatic Time Capture
Bar Chart
Billable & Non-Billable Hours
Billable Items Tracking
Billing & Invoicing
Billing Portal
Billing Rate Management
Bills of Material
Budget Management
Budgeting/Forecasting
Business Process Automation
CPA Firms
CRM
Calendar Management
Capacity Management
Change Order Management
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Contingency Billing
Contract/License Management
Cost-to-Completion Tracking
Create Subtasks
Credit Card Processing
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Deadline Management
Dependency Tracking
Document Management
Document Storage
Document Templates
Drafting
Drag & Drop
Due Date Tracking
Electronic Payments
Employee Database
Employee Management
Employee Scheduling
Employee Time Tracking
Estimating
Expense Tracking
File Sharing
Financial Reporting
For AEC Industry
For Accountants
For CPA Firms
For Government
Forecasting
Gantt/Timeline View
Hourly Billing
IT Cost Management
Import Tasks
Integrations Management
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Issue Tracking
Job Costing
Job Tracking
Labor Cost Reporting
Leave Tracking
Milestone Tracking
Mobile Access
Mobile App
Mobile Payments
Mobile Time Tracking
Monitoring
Multi-Currency
Multi-Department/Project
Multi-Location
Multiple Billing Rates
Multiple Projects
Offline Time Tracking
Online Invoicing
Online Payments
Online Punch Card
Online Time Tracking
Overrun Reporting
Overtime Calculation
Parent Task
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Portfolio Management
Prioritization
Production Cost Tracking
Profit/Loss Statement
Progress Tracking
Project Accounting
Project Billing
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Receipt Management
Recurring Tasks
Recurring/Subscription Billing
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Allocation & Planning
Resource Management
Resource Scheduling
Role-Based Permissions
Rules-Based Workflow
SSL Security
Salaried Employee Tracking
Search/Filter
Secure Data Storage
Sick Leave Tracking
Single Sign On
Staff Management
Status Tracking
Subcontractor Management
Summary Reports
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Tax Management
Template Management
Templates
Third Party Integrations
Time & Expense Tracking
Time Off Requests
Time Tracking
Time Tracking by Client
Time Tracking by Project
Timeline Management
Timer
Timesheet Management
To-Do List
Utilization Reporting
Vacation/Leave Tracking
Visualization
Work Order Management
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Approval Process Control
Approval Workflow
Assignment Management
Attendance Tracking
Audit Trail
Automatic Backup
Automatic Billing
Automatic Time Capture
Bar Chart
Billable & Non-Billable Hours
Billable Items Tracking
Billing & Invoicing
Billing Portal
Billing Rate Management
Bills of Material
Budget Management
Budgeting/Forecasting
Business Process Automation
CPA Firms
CRM
Calendar Management
Capacity Management
Change Order Management
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Contingency Billing
Contract/License Management
Cost-to-Completion Tracking
Create Subtasks
Credit Card Processing
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Deadline Management
Dependency Tracking
Document Management
Document Storage
Document Templates
Drafting
Drag & Drop
Due Date Tracking
Electronic Payments
Employee Database
Employee Management
Employee Scheduling
Employee Time Tracking
Estimating
Expense Tracking
File Sharing
Financial Reporting
For AEC Industry
For Accountants
For CPA Firms
For Government
Forecasting
Gantt/Timeline View
Hourly Billing
IT Cost Management
Import Tasks
Integrations Management
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Issue Tracking
Job Costing
Job Tracking
Labor Cost Reporting
Leave Tracking
Milestone Tracking
Mobile Access
Mobile App
Mobile Payments
Mobile Time Tracking
Monitoring
Multi-Currency
Multi-Department/Project
Multi-Location
Multiple Billing Rates
Multiple Projects
Offline Time Tracking
Online Invoicing
Online Payments
Online Punch Card
Online Time Tracking
Overrun Reporting
Overtime Calculation
Parent Task
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Portfolio Management
Prioritization
Production Cost Tracking
Profit/Loss Statement
Progress Tracking
Project Accounting
Project Billing
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Receipt Management
Recurring Tasks
Recurring/Subscription Billing
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Allocation & Planning
Resource Management
Resource Scheduling
Role-Based Permissions
Rules-Based Workflow
SSL Security
Salaried Employee Tracking
Search/Filter
Secure Data Storage
Sick Leave Tracking
Single Sign On
Staff Management
Status Tracking
Subcontractor Management
Summary Reports
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Tax Management
Template Management
Templates
Third Party Integrations
Time & Expense Tracking
Time Off Requests
Time Tracking
Time Tracking by Client
Time Tracking by Project
Timeline Management
Timer
Timesheet Management
To-Do List
Utilization Reporting
Vacation/Leave Tracking
Visualization
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Approval Process Control
Approval Workflow
Assignment Management
Attendance Tracking
Audit Trail
Automatic Backup
Automatic Billing
Automatic Time Capture
Bar Chart
Billable & Non-Billable Hours
Billable Items Tracking
Billing & Invoicing
Billing Portal
Billing Rate Management
Bills of Material
Budget Management
Budgeting/Forecasting
Business Process Automation
CPA Firms
CRM
Calendar Management
Capacity Management
Change Order Management
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Contingency Billing
Contract/License Management
Cost-to-Completion Tracking
Create Subtasks
Credit Card Processing
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Deadline Management
Dependency Tracking
Document Management
Document Storage
Document Templates
Drafting
Drag & Drop
Due Date Tracking
Electronic Payments
Employee Database
Employee Management
Employee Scheduling
Employee Time Tracking
Estimating
Expense Tracking
File Sharing
Financial Reporting
For AEC Industry
For Accountants
For CPA Firms
For Government
Forecasting
Gantt/Timeline View
Hourly Billing
IT Cost Management
Import Tasks
Integrations Management
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Issue Tracking
Job Costing
Job Tracking
Labor Cost Reporting
Leave Tracking
Milestone Tracking
Mobile Access
Mobile App
Mobile Payments
Mobile Time Tracking
Monitoring
Multi-Currency
Multi-Department/Project
Multi-Location
Multiple Billing Rates
Multiple Projects
Offline Time Tracking
Online Invoicing
Online Payments
Online Punch Card
Online Time Tracking
Overrun Reporting
Overtime Calculation
Parent Task
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Portfolio Management
Prioritization
Production Cost Tracking
Profit/Loss Statement
Progress Tracking
Project Accounting
Project Billing
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Receipt Management
Recurring Tasks
Recurring/Subscription Billing
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Allocation & Planning
Resource Management
Resource Scheduling
Role-Based Permissions
Rules-Based Workflow
SSL Security
Salaried Employee Tracking
Search/Filter
Secure Data Storage
Sick Leave Tracking
Single Sign On
Staff Management
Status Tracking
Subcontractor Management
Summary Reports
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Tax Management
Template Management
Templates
Third Party Integrations
Time & Expense Tracking
Time Off Requests
Time Tracking
Time Tracking by Client
Time Tracking by Project
Timeline Management
Timer
Timesheet Management
To-Do List
Utilization Reporting
Vacation/Leave Tracking
Visualization
Work Order Management
Workflow Configuration
Workflow Management
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Mobile apps

iOS App


31 reviews

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


78 reviews

BigTime Feature Reviews

25 reviewers had the following to say about BigTime's features:

Virginia C.

Happy architect

2020-08-14

I've used it for years and it provides a easy project management tool for our architectural business.

Pros

easy of use and real time reporting of project financials.

Cons

lack of integration with other collaborative software, especially scheduling and task driven applications like Asana or Smartsheets.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori B.

Big Time

2019-11-04

Time and Expense reporting for employees who work in different sites.

Pros

Ease of use for time reporting, expense tracking, invoicing and tracking jobsites.

Cons

Mobile App is very limited and a lot of glitches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Lori,

Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.

Thanks again!
The BigTime Customer Success Team

Read more
Kirstie P.

First Impression of Big Time

2020-06-17

We hope Big Time will help save us time with manually entering items and help atomize this process by being able to export data to import into our accounting system.

Pros

Many options to customize fields, invoices, and reports.

Cons

There is not a direct vendor bill field or a way to create a contract for clients that have billable rates/fees that could vary month to month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jen W.

Project budget & time management tool

2021-02-08

Very easy to learn and integrate on a small or large scale.

Pros

BigTime is an excellent software for providing real-time billing and time management reports to ensure a project is on budget and resourced properly.

Cons

I find it is very easy to use and manage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Z.

I still recommend this product after having using it for 10 years

2018-05-18

Time tracking, expense reports and invoicing all comes out of the same information that is entered in one place: BigTime We use QuickBooks for accounting and the BigTime information flows easily into QuickBooks at a nightly synchronization.

Pros

The ease of use and setup, management and flawless connection to QuickBooks to post information and allow us to invoice clients, print and pay expense reports and collect project information in an easy to use project database.

Cons

That the BigTime monitor is not a service but it requires an account to be always signed in in order to run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Mary,

Thanks so much for your review - hearing good things from our customers always makes us happy, but hearing good things from our customers from the past decade really makes our year! :)

We're very pleased to hear that we're doing things well in your book and we're going to try really hard to keep doing so and maintain your positive impression of us. Regarding the Sync Manager, it's actually the security requirements of Quickbooks that prevents us from creating a stand-alone service, so as long as Quickbooks keeps their security as is, then our hands are unfortunately tied.

Please do let us know if there's anything else we can do for you, or if we can assist in anyway!

The BigTime Customer Success Team

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Amie A.

Brea's onboard sessions are of great quality and she expresses thorough knowledge of the material

2017-10-18

Workflow and time management assistance, invoice assistance, and the integration to our accounting software is all very helpful!

Pros

Big Time is a wonderful tool for our Accounting business' workflow and customer management - is just what we need

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike A.

Data Visibility And Project Cost Management

2018-12-05

The front end time and expense reporting system allowed us to kill static Excel forms and provide our users with a clean modern interface to start the data entry process.

Pros

Now, we enter the data once and have real-time access to project costs and hours.

Cons

There are a few navigation workflows that can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Mike,

Thanks a ton for taking the time to post a review for us here at BigTime - we know your time is precious and we appreciate you giving a little of it to us! We could not be happier that BigTime has made your life easier and allowed you to optimize how your business runs - that is one of the main reasons why we created the software in the first place! Getting rid of those static spreadsheets and freeing your employees up to do their jobs - that's music to our ears!

Please let us know if there's anything we can do to assist you! Thanks again for the review,
The BigTime Customer Success Team

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Anonymous
(Management Consulting company, 51-200 employees)

An easy to use tool that helps our management team to track time spent per process.

2018-05-15

Easy tracking and reporting of the time spent by the employees on each project/client/process that we have.

Pros

A quick and easy to use time and billing software.

Cons

When one forgets to save/sync entries data are lost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David D.

Solid Platform for Professional Services Organizations

2019-08-05

Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Pros

Also, we have been very impressed with the speed of the system and the design of the user interface.

Cons

Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


David,

First of all, thanks so much for posting this extensive review for us here at BigTime. It is most appreciated and valuable to get specific feedback from our users. We are pleased that you're finding the platform responsive and flexible enough to meet your needs and we are very pleased that both Jeff and Kevin have provided excellent support to you.

Please do reach out to us here at Customer Success if we can be of further assistance in any way - we are always happy to help.

Thanks again,
The BigTime Customer Success Team

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Sheila M.

Very quick response time from support personnelle and CHAT

2020-10-16

It has been a long implementation process to get our historical data into program, but we are coming along very well with the support of CHAT and help feature. It has been a steep learning curve, but well worth it.

Pros

The excellent reporting features and timesheets -time tracking for employees.

Cons

Difficult to customize invoice templates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Denise T.

We use BigTime for Professional Services Automation. It is great for our multilevel company.

2018-04-15

Our company is not able to more accurately and completely track time to be charged to a project.

Pros

BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.

Cons

(For example: In BigTime, billable means charged to the project, may invoiced or may not invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Denise,

Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!

We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at success@bigtime.net.

Thanks again!
The BigTime Customer Success Team

Read more
Bernadette M.

Extremely Helpful

2017-09-27

Time saving, better reports.

Pros

The ability to generate custom reports gives you a great insight on projects management. Employees love the timekeeping app.

Cons

There are times that you can't connect immediately to Customer Support for help. They do get back to you within a couple of hours. Wish there was a support number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc S.

BigTime - A True Management Tool

2020-10-13

BigTime is a great management tool that easily helps me track my time and resources for myself and my employees.

Pros

It also provides valuable reports for tracking real time costs for projects that helps me manage my projects and allocate the proper resources.

Cons

The learning curve for using this system can be lengthy if applied to a large company and needs the investment of time.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin P.

Our office loves BigTime Software

2017-08-31

Ease of report and project tracking for employee's hours.

Pros

Integrates with Quickbooks and allows small office to have affordable project management sofware.

Cons

Easy to delete things in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh F.

Fits our business needs

2021-06-11

Easy to use and provides the right kind of insight into our project budgets and overall financial health of work in progress.

Pros

Combining project budget and staff utilization management in one solution, with deep accounting integration.

Cons

Activity tracking for project management tasks is less developed than the rest of the platform

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cheryl S.

Quick implementation and ease of use

2016-08-23

Pros

It also doesn't try to incorporate every piece of functionality into one place - focusing instead/first on having a great interface that's easy to use and building on features.

Cons

The only thing I wish it had was the ability to cross-tab report data by time period - all of the reporting is very customizable, but flat - if you pull data for a multi-month period, you can't organize the results by month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering BigTime

Engaging in a demo and using the free trial was very helpful. Do the best you can to define your requirements, both current and near-term up front... we picked the "right thing for right now" knowing that it may not have everything we would need for the long-term future because getting up to speed quickly and easily was important to us. The best system for right now is something that you will use.

Source: Software Advice
Helpful?   Yes   No
Read more
Pietro C.

BigTime integration with QuickBooks Premiere Professional Edition, Desktop version

2017-03-16

The web user interface is easy to navigate as is the very useful mobile app. BigTime customer service is outstanding.

Pros

User interface, budget management capabilities, ease of invoicing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie S.

BigTime is great for project management and reporting

2019-03-05

Their customer service has been great!

Pros

Interation of invoicing.

Cons

You can only get accounts in increments of 5 and cannot pay per person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Katie,

Thanks so much for posting a review for us here at BigTime - we truly appreciate your time and effort to do so. It really means a lot to us! We are very pleased to hear that you're utilization of our PM features are helping your managers be more efficient and better prepared to do their work and that our software is saving you some time and effort. We're also happy that you're finding our customer service top notch, as we work very hard to provide that excellent support to you.

While it is true that BigTime does not currently have any time accrual features, I've been told that there might be some plans on the drawing board, however. Also, you can manually track time off for your employees using our hours budgets which are tied to your projects' tasks, so feel free to give that a shot.

Please do reach out to us if there are any ways we can assist you more.

Thanks again,
The BigTime Customer Success Team

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Lidia Z.

Lidia Zelkina

2020-06-25

Pros

Project Management, Reporting.

Cons

The most i like they reports system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline J.

Dove into BT at first without support. Once I ran into roadblocks, support was there~

2018-01-25

Great control; one stop shop for all project and client data; ease of interface with QB online!

Pros

-depth of functionality - flexibility in managing different projects which have different metrics for performance and / or different reporting requirements!

Cons

Some simple functions are not easy to find without support; ie: linking tax codes to invoices. Also, being able to see a preview of a pdf invoice before having to generate it and then look at it, would be MUCH more helpful and save a lot of time mucking around with pdf's trying to get formatting correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Jacqueline,

Thanks so much for posting your review - it is so appreciated and we're very pleased that you're happy with your Big Time. :D One tip that might help in terms of reducing the learning curves of those simple functions is utilizing our extensive Knowledge Base: http://kb.bigtime.net/ - there are hundreds of articles there that cover a wide range of BiG Time functionality from simple to complex.

Hope this helps!
The Big Time Customer Success Team

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Andrew K.

An Excellent Billing & Time Tracking Solution

2018-11-16

Pros

Plus, its workflow management tools have made my life easy!

Cons

The one thing that I dislike about Big Time is the lack of email notifications. That should definitely be added to their 2019 product roadmap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lucy J.

Bigtime gives us a lot of very detailed graphics

2019-07-30

It is also a good idea to use it to track time and expenses, and to manage portfolios.

Pros

It is good to see that bigtime integrates so directly with the quickbooks platform, since this way it works better with invoices and workflow management tools.

Cons

It does not work with dunning management, nor does it have an integrated payment processing system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Lucy,

Thanks so very much for leaving a review for us here at BigTime - we really appreciate it! We're most pleased that you're finding BigTime helpful and easy in terms of invoicing and time keeping and that you're discovering that our integrations with Quickbooks are super helpful too.

Regarding taxes, BigTime can calculate tax on invoices, and if you'd like to know more about that, please let us know. Also, regarding integrations with other software, BigTime does have a new integration with Salesforce, which you can learn about here: http://kb.bigtime.net/bigtime-configuration/#salesforce

Please do reach out to us if we can be of further assistance,
The BigTime Customer Success Team

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Pauline M.

Taking our billing and time capture to next level

2018-04-20

Saved time, better reporting

Pros

I like that the invoices are now one document with receipts included if needed to submit to clients.

Cons

Setup was a difficult due to no real process suggestions such as step 1 - 10 ect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Hi Pauline,

Thank you for your review of BigTime!

I was sorry to hear that training and setup was difficult. As each of our clients are unique, we do try to tailor each training experience for each client. The only downfall to that is we don't have a detailed outline of what to follow.

We do however have a critical path that we follow that I will be glad to share with you that may offer some additional clarification.

Please let me know if you feel that would help and I hope that you have a fantastic day!

Best,

Brea Phillips
Customer Success

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Bettina M.

Powerful time and expense tracking, budget management, and invoicing software

2021-03-24

Pros

It's fairly easy for employees to track time and expenses and offers powerful reporting capabilities and a lot of customization when drafting and sending invoices.

Cons

We don't find the UI to be the most intuitive, and it lacks any visual images of the data or numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Yael C.

Easy and effective

2019-08-02

It captures and organizes my team´s times and expenses, providing great operational and management reports, plus information for Project Management EVA (Earned Value Analysis) control.

Pros

The simple and straight forward interface, information structure and ease to operate.

Cons

The only issue I had so far was exporting reports to Excel 365 on a Windows 10 laptop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigTime Software


Yael,

Thanks so much for taking the time to post a review for us here at BigTime - we truly appreciate it. :) We're very pleased to hear that you find our interface straight forward and easy to operate and that you've got no complaints to speak of! We work hard to provide excellent software and services to our customers but please feel free to reach out if there's anyway we can assist you further.

Thanks again,
The BigTime Customer Success Team

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