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Bill.com vs PaySimple Comparison

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Overview

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating...

Category Leaders

PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

69.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

447

5

4

3

2

1

243

122

33

18

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.5

291

5

4

3

2

1

193

72

12

4

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

This software has been great for our business. We use it on a weekly basis and it is very user friendly.
I have many AP platforms for Account Payable processing so far this is the best solution. My favorite features are.
Ease of use entering bills and it syncs with Quickbooks. Also the Customer Service was excellent and very knowledgeable.

Pros

For the most part, Paysimple is great. It's super user friendly and whenever I come across something I need more training on, their staff is there to help.
Very competitive fees and great for EFT's and credit card drafting. I like to be able to track payments, and see graphically how each month compares to each other.
I think it's a good program that integrates with your website which is super nice.

Cons

Poorly constructed releases of software/platform updates. Lack of customization for multinational businesses.
Bill.com has failed on so many levels I am shocked that the people running the place are able to even get out of bed in the morning, let alone operated a sophisticated billing company.
Very frustrated after 2 hours and 2 diff chat sessions and now have to wait till next week to talk to someone - cant believe there are NO OPTIONS to talk to a real person.

Cons

There was no warning, just a shut down, and I am still not sure if I will get any of my customer data to continue pursuing payments.
I tried to cancel our account within the 30 day trial period and they not only didn't issue me return on my payment but charged me for a SECOND month.
Horrible Customer Service and a Paperwork Nightmare.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features80
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CRM
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Check Writing
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Document Management
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Financial Reporting
  • Fixed Asset Management
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • General Ledger
  • In-Person Payments
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • Ordering Automation
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Point of Sale (POS)
  • Project Billing
  • Projections
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Sales Reports
  • Self Service Portal
  • Shopping Cart
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Vendor Management
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features67
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CRM
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Check Writing
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Document Management
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Financial Reporting
  • Fixed Asset Management
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • General Ledger
  • In-Person Payments
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • Ordering Automation
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Point of Sale (POS)
  • Project Billing
  • Projections
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Sales Reports
  • Self Service Portal
  • Shopping Cart
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Vendor Management
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations40
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

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Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PaySimple logo

PaySimple

Criteria to qualify

Reviewed 10 years ago

PaySimple is simple yes. Seems to have most the tools needed for Merchant processing. Please see pros-cons for breakdown.

Pros

Simple interface

Cons

Why would a payment gateway need to do a credit check? Bill.com actually syncs with other accounting tools, PaySimple does not. Cost is higher than other Freshbooks or Bill.com for less.

Vendor response

PaySimple is not *just* a payment gateway, but also a merchant account and therefore can include an underwriting process. It also offers a more comprehensive product offering than many software solutions on the market. Give us a call if you have specific questions about the solution that is right for your business at 800-466-0992