Bill.com Features

Bill.com

Bill.com makes business payments simple, fast, and secure

4.15/5 (329 reviews)

Bill.com Feature Summary

  • Automated Accounts Payable
  • Easily record payments
  • Automated Accounts Receivables
  • Synchronize with your accounting system
  • Cash Flow Management
  • Email personalized invoices and reminders
  • Automated Approval Routing Process
  • Review cash flow on the Bill.com Calendar
  • Unlimited Document Storage
  • Accountant Program
  • Fraud Protection
  • Pay vendors via check, ACH, or PayPal
  • Schedule bills to be paid
  • Guarantee payment arrival with Bill.com ePayments

Competitor Feature Comparison

ACH Payment Processing
API
Access Control
Account Reconciliation
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Administrative Reporting
Approval Process Control
Audit Trail
Auditing
Automatic Notifications
Bank Reconciliation
Billing & Invoicing
Budgeting
Cash Flow Management
Cash Management
Commenting
Configurable Workflow
Credit Card Processing
Data Import
Data Import/Export
Data Synchronization
Document Management
Document Review
Drag & Drop Interface
Electronic Payments
Email Integration
Email Invitations & Reminders
Forecasting
Fraud Detection
Invoice Management
Invoice Processing
Mobile Alerts
Mobile Integration
Multi-Company
Multi-Location
Partial Payments
Projections
QuickBooks Integration
Real Time Data
Receiving
Recurring Billing
Reminders
Request Routing
Status Reporting
Status Tracking
Third Party Integration
Transaction History
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Control
Account Reconciliation
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Administrative Reporting
Approval Process Control
Audit Trail
Auditing
Automatic Notifications
Bank Reconciliation
Billing & Invoicing
Budgeting
Cash Flow Management
Cash Management
Commenting
Configurable Workflow
Credit Card Processing
Data Import
Data Import/Export
Data Synchronization
Document Management
Document Review
Drag & Drop Interface
Electronic Payments
Email Integration
Email Invitations & Reminders
Forecasting
Fraud Detection
Invoice Management
Invoice Processing
Mobile Alerts
Mobile Integration
Multi-Company
Multi-Location
Partial Payments
Projections
QuickBooks Integration
Real Time Data
Receiving
Recurring Billing
Reminders
Request Routing
Status Reporting
Status Tracking
Third Party Integration
Transaction History
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Control
Account Reconciliation
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Administrative Reporting
Approval Process Control
Audit Trail
Auditing
Automatic Notifications
Bank Reconciliation
Billing & Invoicing
Budgeting
Cash Flow Management
Cash Management
Commenting
Configurable Workflow
Credit Card Processing
Data Import
Data Import/Export
Data Synchronization
Document Management
Document Review
Drag & Drop Interface
Electronic Payments
Email Integration
Email Invitations & Reminders
Forecasting
Fraud Detection
Invoice Management
Invoice Processing
Mobile Alerts
Mobile Integration
Multi-Company
Multi-Location
Partial Payments
Projections
QuickBooks Integration
Real Time Data
Receiving
Recurring Billing
Reminders
Request Routing
Status Reporting
Status Tracking
Third Party Integration
Transaction History
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


9,562 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


384 reviews

Bill.com Feature Reviews

25 reviewers had the following to say about Bill.com's features:

Collin Greene

Streamline A/P tool

2018-02-02

streamline operations, API integration with accounting software, removes paper

Pros

auto forwarding invoices, removed paper billing, auto-coding of GL accounts, syncs with Xero via API

Cons

would like to see it to expand functionality to cover expense report integration so we could consolidate existing tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Tina Gregory

Verified Reviewer

Bill.com Enables Visibility into Cash Flow and Payables Processes Online or by App

2014-08-29

The system enables visibility into vendor activity and liabilities, enables more rapid audit support and provides "review anywhere" work capability.

Pros

Seamless integration with major accounting systems Built-in Workflow for effective Expense and Vendor approval processes ePayment to vendors with notification of payment to avoid calls and e-mails to follow up Integration with 1099 Processing

Cons

Report customization options could be expanded Sync error messages could be more detailed to help in self-resolution

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Lite Lim

Bill.com Review

2018-04-23

Pros

Mobile app works great!

Cons

Reports are not very customizable and there is little invoice features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Amanda Moon

Great for receivables or payables

2020-02-06

Our bookkeepers can enter the bills, the manager can approve them, and the CFO can make the payments.

Pros

It makes it easy to have an audit trail for entering, approving, and paying bills.

Cons

When you invite a vendor or customer to use Bill.com, it requires them to give quite a bit of information in order to set up an account. Some are reluctant to do so.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jan Haugo

Verified Reviewer

Bill.com is a tool MUST have tool for Accountants

2015-06-12

The start of receiving the bills, to the approval process, to the payment process. It saves time keeping all of the information into one location.

Pros

The Pros are: -electronic bill payment -electronic approval system -unlimited document storage -recurring AR invoices -electronic AR payments -Customer (AR) portal -Security encryption -Great customer service

Cons

-Work flow on the AR is a bit choppy -Customers must have an account to open invoices

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
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Fred Mooney

Poor communication & Horrible customer service

2019-11-11

Poor communication by their compliance team leaves the customer services team spinning their wheels and wasting our valuable time.

Pros

The automated invoice upload, approval flow and automatic notifications of payments.

Cons

Poorly constructed releases of software/platform updates. Lack of customization for multinational businesses. Lack of flexibility for some features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
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Esther Cook

Sophisticated but simple

2011-11-30

The management of electronic documents now is faster and my team has a better control over the cash flow of the company.

Pros

Clean interface and a real time saver

Cons

Need for more possible users.

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
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Ken Dippel

Simple Online Accounting

2018-04-10

Pros

Cash forecast. Auto Bill Entry.

Cons

Reports not very customizable; can't link to underlying data.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Steve Bokmiller

Verified Reviewer

Are you still writing paper checks? You need Bill.com

2014-10-16

I use Bill.com in a couple of side ventures and they made it easy to securely go paperless and pay vendors electronically. Recently, we were notified by our bank that fraudulent paper checks had been issued on our account.

Pros

- Secure - Great user controls -i.e. separation of duties for data entry, approval and release for payment roles - Paperless - invoices can be scanned to a custom Bill.com email address

Cons

If you use their invoicing feature, the UI for applying manual payments is a little clunky, but they are working on it.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Anonymous
(Construction company, 11-50 employees)

Has potential but support and proper Quickbooks integration is lacking

2019-04-24

Lacks the ability to import AP attachments in Quickbooks, doesn't sync customer names and jobs properly and the mobile app doesn't NOT work as you can't even see all your customers.

Pros

Has good dashboards.

Cons

Quickbooks desktop integration and support are very lacking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Serguei Bykov

Great Accounts Payable Software

2020-06-09

There are all kinds of dashboards where you can see the status of your payables on one screen which is convenient.

Pros

Bill.com has approval workflows which makes it easy to control your payables and avoid fraud.

Cons

The company recently implemented a new interface which is confusing at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Allison Moore

Bill.com - Great, reasonably priced bill paying software!

2017-12-07

It was easy to use and accomplished nearly all of my billing/accounting needs.

Pros

Helped me easily manage and organize my monthly bill payments.

Cons

There were no advanced invoicing methods available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Amrita Nandagopal

Send and receive payments

2019-09-12

Pros

It is very easy to create invoices and send them to clients.

Cons

Took me a long time to figure out how the process works and how much time it would take for me to receive payments in my account after the invoice is paid.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Kenneth Shuman

Easily integrates with QuickBooks and makes accounts receivable and payable automated

2018-05-30

Pros

The automatic bill entry is nice.

Cons

Overall it is a great program but it would be nice if the reports were a little more customizable. The auto bill entry is kind of expensive as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Gary Ellinger

Verified Reviewer

Collaborative paperless platform--save time and avoid those manual headaches

2014-09-30

Bill.com is an ideal paperless platform for bill payment and cash management monitoring for many small businesses.

Pros

Auto sync with accounting system (we use both hosted and online).

Cons

Sync with accounting program usually seamless and trouble-free---but when it does rarely happen, the diagnostic messages are sometimes vague on how to correct it.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Anonymous
( company, 11-50 employees)

I use this with quickbooks online to conveniently pay vendors electronically.

2018-03-19

easily pay and track bills electronically from within quickbooks

Pros

I like that it integrates with quickbooks online and can easily be accessed from within quickbooks. Bill payments are automatically posted to quickbooks as paid.

Cons

When making partial payments, it does not allow you to schedule future payments on the same invoice. However, I brought this to the attention of bill.com support and they are looking into it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Jed Phillips

Excellent standalone website that automates accounts receivable and payable

2018-01-23

Pros

I particularly appreciate that there are multiple approval levels and auto bill entry.

Cons

Reports are not very customizable, you can't link to the underlying data..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mackenzie Davids

Getting help is painful

2018-10-01

We paid a hefty API integration fee in an effort to host all of these invoices in our own system so that our customers wouldn't have to interact with bill.com.

Pros

The ease of creating and tracking invoices

Cons

The only way you can talk to a human on the phone is by scheduling a phone call. Every time I have done that we've had issues connecting and there's no number you can call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Internet company, 11-50 employees)

I use Bill.com to approve invoices for the AP team and to approve expense reports for my team

2018-07-02

Being able to approve invoices in one location.

Pros

If I only know a little bit about an invoice I'm looking for, I can pretty type anything in and it will find it.

Cons

If I want to pull spend by vendor, I have to ask our Accounting Team to do this instead of just getting it myself which is definitely frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Aaron Odle

Verified Reviewer

Efficiency for the win!

2014-07-11

The audit trail function is also helpful in identifying every user who touched the invoice from upload to payment.

Pros

Efficient Good internal controls Paperless

Cons

I haven't taken full advantage of the A/R or cash reporting modules.

Source: GetApp
Helpful?   Yes   No
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Jenny Maughan

I've been using Bill.com for the last year at my company and love it.

2018-04-26

Pros

I love seeing exactly when an expense report is going to be reimbursed and I love receiving notifications when a payment has been scheduled and when a payment is processing to hit my bank account.

Cons

I haven't experienced any issues with Bill.com or even any minor dislikes because it's always performed to my expectations for my needs, which are pretty simple viewing invoices due to me along with dates and statuses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Ken Hafft

Verified Reviewer

No brainer

2014-09-04

The online storage, the easy way to pay bills (& confirmation of paid bill), the seamless sync with accounting software - that's a 3 for 1 deal!

Pros

Ease of use, great way to collaborate, strengthens client/CPA relationship, love the portal and the portability of it.

Cons

Haven't gotten to try the receivables or Tallie side of it yet, reporting function can be a bit more robust, would like to see an audit tail report

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Ivy Mouledoux

Fantastic AP Processing, with Some AR frustrations

2019-12-03

Aside from a few minor irritations regarding syncing with Quickbooks and document photo cropping on the iOS app, Bill.com has been an amazing addition to our workflow. Things are easier on the operations and accounting side, and our record keeping and bill payments are more timely and more accurate.

Pros

My team can forward bills and upload receipts as they come in, and sit down once a week to process them all through to create bills that appear in Quickbooks.

Cons

I don't like that edits to invoices created in Bill.com won't sync to Quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Louis Carrillo

Though a bit pricey , Bill.com offers a unique stand alone , automated website based accounts payable and recievable service and robust options for integration.

2018-05-01

Customer service access was difficult to help support our usage of some record keeping tools however in our final analysis if a company is just focusing on accounts payable and receivable and NOT a complete financial system, Bill.com fits the bill.

Pros

Our company found the user interface extremely easy to understand and even easier to use with well written executed menus and graphs. Invoices are easy to compose and customers are afforded the ability to pay online which we found ultra convenient.

Cons

As a company wants to integrate with other systems like Intacct or Netsuite, prior membership is required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Good software for Accounts Payable and Accounts Receivable functions.

2018-09-25

Great software that helped our company's AP dept go paperless.

Pros

Great platform to digitally store all invoices and go paperless. Audit trail captures all transactions and dates which reduces the possibility of fraud.

Cons

Syncing issues with NetSuite do occur from time to time but their customer support is very helpful in rectifying them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more