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Recommended
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Used daily for 1-2 years
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Great software - easily sync with quickbooks and easy to connect to other vendors.
Customer support is great! They are quick and polite and are able to address my issue and questions. I especially like the follow up emails - they allow me to track the progress of the case submitted and I can continue talking with the same representative on the phone/chat
I think the automatic bill processing takes a bit longer than necessary. It would also be helpful if the automatic process could identify credit memos.
We really appreciate your feedback about the app. Thank you for your good review!
Jill F.
Accounting, 1-10 employees
Used daily for 2+ years
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Great customer service, onboarding new clients is much improved from when I first started using them years ago. Only issue - per client price is high considering we are also paying for usage. As a firm it would be great to have better pricing.
Easy of use - capturing all documents in one place for one client with a dedicated fax number and email address.
Price
Thank you for your review, Jill. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!