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Chargebee vs FORM.com Comparison

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Overview

Chargebee helps you manage your recurring billing & subscriptions by working as a layer of billing intelligence on top of Payment Gateways.

Form.com is a web-based form automation solution that enables the creation of customized forms, form deployment, and management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

299

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

26

7

1

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.5

5

4

3

2

1

19

5

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

We've found Krish and his team to be super helpful. They were responsive and informative to our pre-sales questions and have been helpful setting us up with their system.
Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.
It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.

Pros

Features & Functionality - I think that Form.com, especially with their API, has the best features. Customer Support is outstanding - every person I have worked with at World App is world class.
By creating a simple elegant interface, with the ease of programming, and the ability to customize reports, it is an ideal package for helping educators understand and use evidence.
The platform works extremely well and has been effective in ensuring we provide outstanding service to our customers. Customer service at Form.com is top notch.

Cons

I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.
So customers are confused as too why they got an email says they paid but no payments removed from their account.
It stinks as I could not have a hosted payment portal for my customers to make payments and manage their accounts. Their software is heavily into coding and having the coding experience.

Cons

The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether.
This app has also lost complete inspections and all photos with no record that they ever existed.
I was not delivered what was promised and then was nickel and dimed to do so. Ultimately had to completely abandon and hire a developer.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features76
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Benchmarking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Business Process Control
  • CRM
  • Cancellation Management
  • Certification & Licensing
  • Change Management
  • Check Processing
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Properties
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Content Library
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Data Visualization
  • Debit/Credit Card Processing
  • Defect Tracking
  • Deferred Billing
  • Demand Forecasting
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dunning Management
  • EDI
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Triggered Actions
  • Exceptions Management
  • FDA Compliance
  • Facility Scheduling
  • File Management
  • Fixed Asset Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Image Editing
  • Incident Management
  • Incident Reporting
  • Individualized Assessments
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Investigation Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Management
  • Knowledge Base Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Mobile Payments
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multi-User Collaboration
  • Multiple Payment Options
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Operational Risk Management
  • Order Management
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Preventive Maintenance
  • Price / Margin Management
  • Process/Workflow Automation
  • Proctoring
  • Product Catalog
  • Production Management
  • Project Management
  • Projections
  • Quality Assurance
  • Quality Control
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Residential Properties
  • Revenue Recognition
  • Risk Assessment
  • Risk Management
  • Room Scheduling
  • Root Cause Analysis
  • Routing
  • SSL Security
  • Safety Incident Management
  • Sales Tax Management
  • Scheduling
  • Scoring
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Skill Testing
  • Space Management
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Test/Quiz Creation
  • Third Party Integrations
  • Traceability
  • Training Management
  • Transportation Management
  • Usage Tracking/Analytics
  • Vendor Management
  • Version Control
  • Visitor Management
  • Visual Analytics
  • Warehouse Management
  • Web Forms
  • Work Order Management
  • Workflow Management
  • Total features145
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Benchmarking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Business Process Control
  • CRM
  • Cancellation Management
  • Certification & Licensing
  • Change Management
  • Check Processing
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Properties
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Content Library
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Data Visualization
  • Debit/Credit Card Processing
  • Defect Tracking
  • Deferred Billing
  • Demand Forecasting
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dunning Management
  • EDI
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Triggered Actions
  • Exceptions Management
  • FDA Compliance
  • Facility Scheduling
  • File Management
  • Fixed Asset Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Image Editing
  • Incident Management
  • Incident Reporting
  • Individualized Assessments
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Investigation Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Management
  • Knowledge Base Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Mobile Payments
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multi-User Collaboration
  • Multiple Payment Options
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Operational Risk Management
  • Order Management
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Preventive Maintenance
  • Price / Margin Management
  • Process/Workflow Automation
  • Proctoring
  • Product Catalog
  • Production Management
  • Project Management
  • Projections
  • Quality Assurance
  • Quality Control
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Residential Properties
  • Revenue Recognition
  • Risk Assessment
  • Risk Management
  • Room Scheduling
  • Root Cause Analysis
  • Routing
  • SSL Security
  • Safety Incident Management
  • Sales Tax Management
  • Scheduling
  • Scoring
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Skill Testing
  • Space Management
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Test/Quiz Creation
  • Third Party Integrations
  • Traceability
  • Training Management
  • Transportation Management
  • Usage Tracking/Analytics
  • Vendor Management
  • Version Control
  • Visitor Management
  • Visual Analytics
  • Warehouse Management
  • Web Forms
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations105
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Chargebee vs. FORM.com

See how Chargebee and FORM.com stack up against each other by comparing features, pricing, ratings, integrations, security & more.