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Chargebee vs SaaSOptics Comparison

Overview

Chargebee helps you manage your recurring billing & subscriptions by working as a layer of billing intelligence on top of Payment Gateways.

SaaSOptics is a subscription management platform that automates financial operations for growing B2B SaaS businesses. The...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$299/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$600/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(38)

5

4

3

2

1

26

7

1

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.5

(41)

5

4

3

2

1

28

10

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I fell in love with ChargeBee's interface and sleek outlook. They have rich features to offer, perfect for companies who look for a solid alternative to manage their subscription transactions.
It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.
Overall a very capable subscription management tool with great integrations and great support them.

Pros

Customer support and onboarding was great - very helpful. Would highly recommend you check it out.
Overall, this is a great product, and I appreciate the constant improvements that are being rolled out regularly.
I feel that the support team really cares about my success. They are top notch which is critical for a complex product/platform.

Cons

I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.
I never had this problem with my previous provider and they aren't even a billing or invoicing company.
Sometimes due to system error invoices get created and get paid, which is not in order. I cannot bill single customer from to supplier.

Cons

At the same time, when I pull this info, I also cross-compare against my self maintained spreadsheet to correct errors on the billing profiles.
And the URL is not something easy to remember. Although they do this for security reasons, to reduce the risk of accounts getting hacked.
Then you'll try to find the most basic things, and struggle. For example, is your report to be found under Finance Reports or Analytics Reports.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features76
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Cancellation Management
  • Check Processing
  • Client Portal
  • Collections Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drip Campaigns
  • Dunning Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Estimating
  • Financial Management
  • General Ledger
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Price / Margin Management
  • Product Catalog
  • Project Billing
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Scheduling
  • Self Service Portal
  • Shopping Cart
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Visual Analytics
  • Widgets
  • Total features52
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Cancellation Management
  • Check Processing
  • Client Portal
  • Collections Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drip Campaigns
  • Dunning Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Estimating
  • Financial Management
  • General Ledger
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Price / Margin Management
  • Product Catalog
  • Project Billing
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Scheduling
  • Self Service Portal
  • Shopping Cart
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Visual Analytics
  • Widgets

Integrations

  • Total integrations103
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations11
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Chargebee vs. SaaSOptics

See how Chargebee and SaaSOptics stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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