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Chargebee vs Zoho Subscriptions Comparison

Overview

Chargebee helps you manage your recurring billing & subscriptions by working as a layer of billing intelligence on top of Payment Gateways.

Category Leaders

Zoho Subscriptions is a subscription billing and management solution designed for a wide business range - from growing ones...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$299/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(38)

5

4

3

2

1

26

7

1

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.5

(76)

5

4

3

2

1

39

35

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I fell in love with ChargeBee's interface and sleek outlook. They have rich features to offer, perfect for companies who look for a solid alternative to manage their subscription transactions.
It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.
Overall a very capable subscription management tool with great integrations and great support them.

Pros

We are using Zoho for managing subscription payments for a SaaS product and it is working great. FOr the most part the system just works which is the most important thing to us.
An excellent, automated software with great customer service.
Good software integrated with other payment system like Gocardless, Stripe, etc. Full solution with their Zoho CRM.

Cons

I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.
I never had this problem with my previous provider and they aren't even a billing or invoicing company.
Sometimes due to system error invoices get created and get paid, which is not in order. I cannot bill single customer from to supplier.

Cons

After using Quickbooks for 10 years I am at a loss to find anything negative.
Earlier, the billing carried out was a complete manual activity and the team was struggling in reconcillations and capturing payments.
Have problems with some of the payment gateway solutions and not integrating well.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features76
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Cancellation Management
  • Categorization/Grouping
  • Check Processing
  • Client Portal
  • Collections Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drip Campaigns
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Estimating
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Help Desk Management
  • In-Person Payments
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Payments
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Forums
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Price / Margin Management
  • Product Catalog
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Rules-Based Workflow
  • Sales Tax Management
  • Self Service Portal
  • Shopping Cart
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • Visual Analytics
  • Website Integration
  • Total features85
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Cancellation Management
  • Categorization/Grouping
  • Check Processing
  • Client Portal
  • Collections Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drip Campaigns
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Estimating
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Help Desk Management
  • In-Person Payments
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Payments
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Forums
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Price / Margin Management
  • Product Catalog
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Rules-Based Workflow
  • Sales Tax Management
  • Self Service Portal
  • Shopping Cart
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations103
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations41
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Chargebee vs. Zoho Subscriptions

See how Chargebee and Zoho Subscriptions stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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