Chargify Pricing, Features, Reviews & Comparison of Alternatives

Chargify Reviews

Chargify

End The Billing Bottleneck

4.33/5 (9 reviews)
481     5,367

Chargify is a leading recurring billing and subscription management platform that handles millions of subscriptions generating billions in revenue. From startups to Fortune 500, Chargify solves the complexities of recurring billing to help subscription-based businesses end the billing bottleneck.

At the center of Chargify’s platform is an engine that powers over 100,000 unique recurring billing scenarios ‘out of the box.’ Without writing custom billing code, businesses can launch products quickly, with accurate billing, and experiment with pricing models to optimize recurring revenue.

Beyond billing, Chargify manages the entire customer lifecycle. With Chargify at the core of the subscription process, businesses can generate revenue faster, provide better service, retain customers longer, and accurately track all of the associated metrics—eliminating the need for custom solutions and numerous third-party tools.

Chargify gives businesses the speed and flexibility to achieve their full growth potential.
www.chargify.com

Chargify Overview

Pricing

Starting from: $149.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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Chargify screenshotChargify screenshotChargify screenshotChargify screenshotChargify screenshot

Chargify Reviews (9)

Most positive review

 Best Till Date

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

Read the full review
Reviewed 4th of November, 2016 by Loris Dane

Most critical review

 Great Automated Billing at a Reasonable Rate

For some very strange reason, there is no way to mark any customer as tax exempt. We are in the state of Texas and as such, all customers that sign up with a billing address in Texas are charged our local sales tax rate. We work with a large number of non-profits and fundraisers that are tax ...

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Reviewed 21st of September, 2016 by Stacy Chapman

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Chargify Category Leaders

Reviews
Integrations
Mobile
Media
Security

#15 in Billing & Invoicing

View full ranking
50
9
16
7
5
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Chargify Screenshots (5)

Chargify screenshotChargify screenshotChargify screenshotChargify screenshotChargify screenshot

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, Latin America, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support

Chargify Pricing

Starting from: $149.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

No setup fees. No contracts. No obligation free trial.

Competitors Pricing

Zoho Subscriptions

Starting from: $29.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

PaySimple

Starting from: $49.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

FreshBooks

Starting from: $15.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited Chargify also visited

Key Features of Chargify

  • Recurring Billing System
  • Subscription Management
  • Business Intelligence Tools
  • PCI Compliant Security
  • Recurring Billing API
  • Branded Payment Websites
  • Dunning Management
  • Easy-to-use Interface
  • iPhone App
  • Multi-Gateway Support
  • ACH/echeck
  • Invoicing
  • Customer portal
  • PayPal
  • Automatic Emails

Alternatives to Chargify

Terry Tutt

User Interface

01/02/2017

The features are great, but I find the user interface to be a bit rudimentary with regard to the layout and the navigation. It seems like the interface is designed around the API rather than a great user experience.

Pros

Functionality and features

Cons

user interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Loris Dane

Verified Reviewer

Best Till Date

04/11/2016

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

Pros

Chargify’s Revenant billion answer is ideal for small scale and midsize growing corporations. It offers mobile dedicated app for iPhone and for iPad device users, not like different similar tools. The client support of Chargify offers phone, on-line and mail support for users. The Revenant charge platform supports integration with Salesforce not like different similar tools. The Revenant billion answer offers yearly, quarterly and monthly charge cycles feature. Chargify doesn’t supply any mobile dedicated app for robot smartphone and pill users.

Cons

The continual charge resolution doesn’t supply intelligent funds routing feature like different similar tools. The customer-bound mail feature of Chargify isn't extremely customizable like different similar tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Stacy Chapman

Verified Reviewer

Great Automated Billing at a Reasonable Rate

21/09/2016

Chargify allowed us to create customizable product options and pricing using with their API. They offer professionally designed invoices and billing statements that go out to our clients with each charge. They have an easy to use interface to see revenue at a glance per customer, a monthly dashboard with client counts and gross revenue as well as calculated churn. We have used the API to allow our customers to change their own plan, enable one-time add-ons, increased monthly options as well as the ability to update their payment method on file all within our own interface!

Pros

We have been able to customize the wording within our dunning emails to be our own voice. All emails have an easy to edit interface that allows you to pull data from your own account. We have taken advantage of the trial option available on a product to allow our customers to sign up on their own and start in a 10 day free trial. They can exit their trial early or automatically be charged upon the expiration of the trial. Integration with MailChimp also saves us time from unnecessarily having to export emails and import them into MailChimp. MailChimp also shows us customer information, product/plan and a customer's status within Chargify right in their MailChimp profile. They also have coupons that can be applied once or ongoing per the needs of the client and customized pricing.

Cons

For some very strange reason, there is no way to mark any customer as tax exempt. We are in the state of Texas and as such, all customers that sign up with a billing address in Texas are charged our local sales tax rate. We work with a large number of non-profits and fundraisers that are tax exempt. There is unfortunately no way to flag these customers as tax exempt. So, we are left to change their billing address to either a state that is not Texas (the suggestion they gave us 1+ years ago) or we can create a "tax exempt" version of every single product we offer and then have to change our entire interface to offer a different subset of products to those that are tax exempt....far more work that is warranted. We have requested this feature and checked in on its status a few times, but no such luck yet. So, we often have our clients notify us that their billing address is incorrect when they receive their monthly statements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Chargify

There are many options that come out of box with Chargify. We considered creating our own invoicing system, but decided on Chargify due to the number of options they had. We are very happy we went with this service. The API is overall very good to work with. There was an early learning curve, but once through it, it's been much smoother ever since.

Source: GetApp
Helpful?   Yes   No
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Michael Kolowich

Verified Reviewer

Solid App for Recurring Revenue Businesses

22/03/2016

We use Chargify as the transactional backbone of our recurring revenue businesses. It is solid in its capabilities, adequately flexible for our needs, and has a very good set of API's that have allowed us to incorporate Chargify's system into our software platform. Chargify's reporting and email functions are very basic and don't give us the detailed SaaS metrics we need in order to keep a good handle on the business. However, a robust ecosystem of complementary tools such as, for example, ChartMogul, have evolved to add much more precision to Chargify's reporting.

Pros

- Wide flexibility to create different recurring revenue offers (trial/no-trial, credit card/no credit card, monthly/quarterly/annual, coupon and discount codes, etc.) - Integration with a large number of payment gateways - Robust API's - Broad flexibility (via CSS) for styling public-facing pages - Takes care of all the messy details of maintaining credit cards - Referral codes and links - Good, comprehensive documentation

Cons

- Reporting is weak, especially on metrics for managing recurring revenue businesses, such as MRR (monthly recurring revenue), churn rates, ARPA (average revenue per account), etc; must use 3rd party applications to get these, using imported Chargify data - Email notifications are primitive - Coupons cannot be assigned to individual products

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
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Matthew Sewell

Verified Reviewer

Great and easy to use tool for billing

08/09/2015

Chargify serves as our billing software for our company. I love it! It gives us a handy, intuitive way to track payments for our customers, allowing us to better serve them overall.

Pros

Roll-over invoices for those who don't pay a previous month (whether on purpose or by accident) is REALLY helpful. It allows us to make sure we're not losing money from month to month, and helps to keep customers accountable to pay what they've agreed to pay. Along those lines, it's super beneficial to have a way to track (in as great a detail as desired) a person's billing history to be able to verify and better handle what can otherwise be frustrating conversations with customers.

Cons

Sometimes it can be confusing when adding in check payments to keep track of where they come from. Perhaps a helpful reminder when adding in a check payment saying something along the lines of, "Hey! Looks like you didn't write a note here -- you might want to, just for future reference."

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No

Response from Chargify


Thanks Matthew for the positive feedback!

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Mark C.

Awesome Service!

11/09/2013

Chargify has been amazing to work with. When we were looking at different services their team was very helpful in answering our questions and taking the time to make sure we understood how to set up our pricing model. We use Chargify to charge our customers, send billing related emails to our customers such as statements, automate invoicing, automate the process when our customer's credit cards fail, and automate the application of coupons and taxes. Everything has gone very smoothly with Chargify and their API was very easy to integrate with. We couldn't be any happier.

Source: GetApp
3 of 4 people found this review helpful
Helpful?   Yes   No
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28/01/2017

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

2/10
Source: GetApp
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Jói Sigurdsson

Verified Reviewer

07/11/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10
Source: GetApp
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Brett Bussell

Verified Reviewer

25/10/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10
Source: GetApp
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