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Chargify vs ChargeOver Comparison

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Overview

Category Leaders

Chargify is a recurring billing and subscription management platform designed for subscription-based businesses which aims...

ChargeOver is a recurring billing & subscription billing management app which automatically sends invoices & receives payments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

102

74

15

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.8

5

4

3

2

1

50

11

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The Customer Success team at Chargify is wonderful. You can go to them with any questions or concerns you have and if they don't know they answer, they will get one for you.

DL

Danielle L.

The product also takes you through a decent workflow to help streamline your billing and helps you make better decisions on things like pricing and dunning.

JV

Joel V.

I really enjoy the product. The support team I have interacted with has been incredibly helpful, and have really gone out of there way with providing amazing support.

II

Ian I.

Pros

We have been using Chargeover for over 2 years now and are very satisfied. The software is easy to use and the customer service is amazing.

BT

Bethany T.

Customer service is great and extremely responsive. My advice is to speak to them and ask how they can help your business.

JJ

Jake J.

The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients.

OJ

Omar J.

Cons

I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Allen H.

It can be a bit difficult to set up strange payment cycles for fluctuating bills, but that's really more a problem with having non-uniform billing than anything with the software.

JM

Jonathan M.

Reporting features are horrible. Not the easiest to understand.

DO

Dennis O.

Cons

Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc.

TV

Tony V.

Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.

KL

Kristi L.

Really, our only complaint comes from the fact that we are a UX/UI design agency.

PE

Paul E.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features41
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Cancellation Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Financial Analysis
  • Forecasting
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Payment Processing
  • Product Catalog
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Total features68
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Cancellation Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Financial Analysis
  • Forecasting
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Payment Processing
  • Product Catalog
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics

Integrations

  • Total integrations96
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations28
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ChargeOver logo

ChargeOver

Changed our business

Reviewed 7 years ago

We offer a subscription based point of sale retail software. Having to bill our customers monthly quickly became unmanageable. Collections was especially time consuming. We were using QuickBooks Online to manage this, and as part of a major update, they removed the ability to reattempt declined charges. At this point we simply had to make a change, and looked closely at many well-known systems, such as Chargify. One of the main advantages ChargeOver was able to offer us was more control over how products are being billed. We felt that other systems we had explored was limited in that aspect. Ever since we have signed up, the team at ChargeOver has quickly addressed any requests/concerns we sent them.

Pros

Easy to use Flexible Collections management Great support Low cost

Cons

There are a couple of improvements with lead source management we have requested. But we realize that these are very specific to our model, and they are currently working on them. Any bugs we have found or improvements we recommend are handled very quickly.