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Chargify vs PayPal Comparison

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Overview

Category Leaders

Chargify is a recurring billing and subscription management platform designed for subscription-based businesses which aims...

Category Leaders

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

0.04

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

102

74

15

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5

4

3

2

1

16,058

4,287

834

145

143

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The Customer Success team at Chargify is wonderful. You can go to them with any questions or concerns you have and if they don't know they answer, they will get one for you.

DL

Danielle L.

The product also takes you through a decent workflow to help streamline your billing and helps you make better decisions on things like pricing and dunning.

JV

Joel V.

I really enjoy the product. The support team I have interacted with has been incredibly helpful, and have really gone out of there way with providing amazing support.

II

Ian I.

Pros

I love the safety and security of this app. The app is super easy to use and very friendly.

SE

Stephanie E.

Quick and reliable solution for those who need to have the ability to take and send payments in a secure fashion.

AR

Anonymous Reviewer

I love the ease of use, both on the computer and the app on my phone. I love the feeling of security in sending money to friends and making purchases online.

WJ

Wendy J.

Cons

I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Allen H.

It can be a bit difficult to set up strange payment cycles for fluctuating bills, but that's really more a problem with having non-uniform billing than anything with the software.

JM

Jonathan M.

Reporting features are horrible. Not the easiest to understand.

DO

Dennis O.

Cons

Also, I do worry about storing my bank account information for a service like PayPal. They might be insured against fraud, but I still worry sometimes that my account information will be stolen.

JL

Joseph L.

I attempted to get them to refund money from fraudulent suppliers for months to no avail. Several of my associates found the same thing.

MH

Michael H.

However, people also get blocked by PayPal without any warning and they can freeze and hold the money from that account that makes annoying things to the user.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features41
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anomaly Detection
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Cancellation Management
  • Cash Management
  • Check Fraud Detection
  • Client Portal
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Profiles
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Invoices
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Enrollments/Onboarding
  • Financial Reporting
  • For B2B
  • For Retail
  • Fraud Detection
  • In-Person Payments
  • Internal Fraud Monitoring
  • Intrusion Detection System
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Marketing Reports
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • PCI Assessment
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real Time Monitoring
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • eCommerce Management
  • Total features79
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anomaly Detection
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Cancellation Management
  • Cash Management
  • Check Fraud Detection
  • Client Portal
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Profiles
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Invoices
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Enrollments/Onboarding
  • Financial Reporting
  • For B2B
  • For Retail
  • Fraud Detection
  • In-Person Payments
  • Internal Fraud Monitoring
  • Intrusion Detection System
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Marketing Reports
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • PCI Assessment
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real Time Monitoring
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • eCommerce Management

Integrations

  • Total integrations96
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations962
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Chargify logo

Chargify

Sweet SaaS Payments

Reviewed 3 years ago

Chargify has been great so far. Navigating the dashboard is easy and, especially compared to a competitor we previously used, their customer service team is fantastic - quick to respond and very helpful (both via email and phone).

Pros

Intuitive dashboard. Easy to navigate user accounts and update payment schedules for customers with the click of a button. Easy PayPal and Venmo integration.

Cons

A little pricey compared to some other options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Chargify logo

Chargify

Chargify is great if you need to customize

Reviewed 3 years ago
Pros

We are grandfathered into older pricing which is amazing. It's less expensive than many other rebilling platforms. It is easy for a developer to customize to your businesses needs. It's a simple program and not a one size fits all approach.

Cons

The dashboard isn't accurate and there's a discrepancy between the main dashboard KPIs and the insights. The data isn't populating correctly and it throws off the numbers. Doesn't take into account certain things like when someone pauses, cancels and is reactivated, etc. No paypal option if you choose Stripe bc they only allow for one payment gateway.

Vendor response

Thank you for your review! The discrepancy you are seeing in the dashboards is feedback we have received before. Currently, the two graphs show different things (one is cash, the other is a billing based view of revenue). Our team has developed a detailed plan to fix this issue. Feel free to contact us at support@chargify.com or 1-800-401-2412, if you have more questions on this matter.