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Chargify vs Stripe Comparison

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Overview

Category Leaders

Chargify is a recurring billing and subscription management platform designed for subscription-based businesses which aims...

Category Leaders

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

0.30

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

102

73

15

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.7

5

4

3

2

1

1,527

409

65

14

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I really enjoy the product. The support team I have interacted with has been incredibly helpful, and have really gone out of there way with providing amazing support.

II

Ian I.

The product also takes you through a decent workflow to help streamline your billing and helps you make better decisions on things like pricing and dunning.

JV

Joel V.

The Customer Success team at Chargify is wonderful. You can go to them with any questions or concerns you have and if they don't know they answer, they will get one for you.

DL

Danielle L.

Pros

I love the analytics, I love that I can assure my customers that their information is safely stored, I love not having to go back to my customer to get their info again and close out accounts.

SM

Sarah M.

They have great features and the Capital option is totally awesome. I wouldn't trade them for the world.

MS

Marc S.

It is super easy to get running and use. It has tutorials and forums to help you understand and a great layout which makes everything super accessible.

MR

Miguel R.

Cons

I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Allen H.

It can be a bit difficult to set up strange payment cycles for fluctuating bills, but that's really more a problem with having non-uniform billing than anything with the software.

JM

Jonathan M.

Reporting features are horrible. Not the easiest to understand.

DO

Dennis O.

Cons

They refunded customers 3 months after the purchase without me knowing and they already have their items. My customers are also upset with this disgusting company.

RA

Randy A.

Fees for same country payments are too high and once funds have been taken they are then held for 14 days. Appalling customer service who basically said too bad.

AR

Anonymous Reviewer

They verified it was a scammer, refunded the stolen credit card, did not charge me fees and contacted the US internet fraud division with the information.

JR

Josephine R.

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features40
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Cancellation Management
  • Client Portal
  • Compliance Management
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Profiles
  • Customizable Branding
  • Customizable Reports
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Enrollments/Onboarding
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Product Catalog
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Reports
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • Total features34
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Cancellation Management
  • Client Portal
  • Compliance Management
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Profiles
  • Customizable Branding
  • Customizable Reports
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Enrollments/Onboarding
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Product Catalog
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Reports
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Usage Tracking/Analytics

Integrations

  • Total integrations97
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1249
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Chargify logo

Chargify

OMC Review

Reviewed 2 years ago

Happy but not thrilled

Pros

That it works with Xero and Stripe. abcdef

Cons

It currently has slow/buggy integration with Xero

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chargify logo

Chargify

Easy-to-Use Tool for Billing Customers

Reviewed 2 years ago
Pros

The simplicity of the UI, the onsite walkthrough to explain how to set up our account and what specific requirements needed to be complete for compliance purposes.

Cons

There is no payment processor. We chose to connect Stripe with Chargify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Chargify logo

Chargify

Great Product, Don't Give a Hoot About Customers

Reviewed 2 years ago

We've been (sadly) a long-time user of Chargify. Eventually, we will switch to just using native Stripe. Chargify is just a GUI on top of native Stripe and native Stripe has come a long way over the last few years. Anyway, Chargify got new leadership a few years ago. Their CEO told me via email and on the phone that they would not raise our prices without an adequate heads-up. Well, they did. And...

Pros

- Ease of Use - Dunning management - Filtering of data

Cons

- Raise Prices 10x on Customers - Buggy - Analytics - Support - They don't care about their customers - As you grow, their logic of how they handle Products/Coupons is really, really poorly designed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Chargify logo

Chargify

Review

Reviewed 2 years ago

It has been alright thus far. I do not find the UI that easy to navigate, but support is always there to answer questions and help me out.

Pros

Customer support is on point! Very helpful.

Cons

MANY of our payments do not go through. They keep on getting declined. When I ask why by support (who is great), they say it could be for various reasons and to check with the gateway (Stripe). Just a pain to have to jump into another application everytime a payment is declined, which is very frequent. Might as well just move everything to Stripe.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Chargify logo

Chargify

Chargify is great if you need to customize

Reviewed 3 years ago
Pros

We are grandfathered into older pricing which is amazing. It's less expensive than many other rebilling platforms. It is easy for a developer to customize to your businesses needs. It's a simple program and not a one size fits all approach.

Cons

The dashboard isn't accurate and there's a discrepancy between the main dashboard KPIs and the insights. The data isn't populating correctly and it throws off the numbers. Doesn't take into account certain things like when someone pauses, cancels and is reactivated, etc. No paypal option if you choose Stripe bc they only allow for one payment gateway.

Vendor response

Thank you for your review! The discrepancy you are seeing in the dashboards is feedback we have received before. Currently, the two graphs show different things (one is cash, the other is a billing based view of revenue). Our team has developed a detailed plan to fix this issue. Feel free to contact us at support@chargify.com or 1-800-401-2412, if you have more questions on this matter.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Stripe logo

Stripe

Good processing system

Reviewed 2 years ago

Over all it has been strong with that one exception. Tied to the software through Chargify.

Pros

Easy to use and flexible with payment information. We use it in conjunction with Chargify. Lots of accessible support information online.

Cons

The only time we've had issues is with changing to bank account payments. The whole process of micro deposits is a little cumbersome.