Chaser Features

Chaser

Accounts receivables automation software and services.

4.93/5 (44 reviews)

Competitor Feature Comparison

ACH Payment Processing
Account Reconciliation
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Auto-Dialer
Automated Notices
Automated Scheduling
Bank Reconciliation
Billing & Invoicing
Callback Scheduling
Cash Flow Management
Cash Management
Client Management
Collection Agencies
Collections Management
Commission Management
Compliance Management
Contact Database
Contact Management
Credit Reporting
Customer Statements
Customizable Templates
Data Import/Export
Electronic Payments
Email Templates
Financial Management
Historical Reporting
In-House Collections
Invoice Management
Multi-Currency
Online Payments
Partial Payments
Payment Plans
Real Time Data
Receivables Ledger
Reminders
Search/Filter
Template Management
Third Party Integrations
Transaction Management
User Management
Learn moreCompare App
ACH Payment Processing
Account Reconciliation
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Auto-Dialer
Automated Notices
Automated Scheduling
Bank Reconciliation
Billing & Invoicing
Callback Scheduling
Cash Flow Management
Cash Management
Client Management
Collection Agencies
Collections Management
Commission Management
Compliance Management
Contact Database
Contact Management
Credit Reporting
Customer Statements
Customizable Templates
Data Import/Export
Electronic Payments
Email Templates
Financial Management
Historical Reporting
In-House Collections
Invoice Management
Multi-Currency
Online Payments
Partial Payments
Payment Plans
Real Time Data
Receivables Ledger
Reminders
Search/Filter
Template Management
Third Party Integrations
Transaction Management
User Management
Visit WebsiteCompare App
ACH Payment Processing
Account Reconciliation
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Auto-Dialer
Automated Notices
Automated Scheduling
Bank Reconciliation
Billing & Invoicing
Callback Scheduling
Cash Flow Management
Cash Management
Client Management
Collection Agencies
Collections Management
Commission Management
Compliance Management
Contact Database
Contact Management
Credit Reporting
Customer Statements
Customizable Templates
Data Import/Export
Electronic Payments
Email Templates
Financial Management
Historical Reporting
In-House Collections
Invoice Management
Multi-Currency
Online Payments
Partial Payments
Payment Plans
Real Time Data
Receivables Ledger
Reminders
Search/Filter
Template Management
Third Party Integrations
Transaction Management
User Management
Visit WebsiteCompare App

Chaser Feature Reviews

25 reviewers had the following to say about Chaser's features:

Jon N.

Impressed us from day one

2017-06-12

Improved debtor profile with less time spent!

Pros

Easy email trail review, seamless instant integration with Xero, innovations keeps coming along, a proper set and forget system.

Cons

Multiple timings would mean we can issue several emails to customers during the week, addressing different invoice statuses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kier K.

Very attentive bunch!

2017-07-27

Improve company cash flow.

Pros

Automation, saves a lot of time when dealing with high volume invoices and how it records correspondence is genius.

Cons

Needs more reporting features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tatiana Q.

Collection made efficient simple and easy :-)

2020-12-10

ChaserHQ made our collection more efficient and simple. We decreased our overdue rates widely and fast.

Pros

That we can customize collection reminders, schedules, chase or not chase a customer or particular invoice. reports made easy to catch up, reminder notification to monitor and double check everything is chased.

Cons

like least about updating contact details that even being added from Xero we still have to go to Chase to tick every new contact on that customer to be on list of chasing reminders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Chaser


Thanks for leaving us such a positive review. It is great to hear that you have gotten so much value from Chaser software.

We really appreciate your feedback regarding choosing recipients in Chaser, it's duly noted and passed onto the product team. Your feedback really is invaluable to helping us improve.

Please don't hesitate to get in touch at support@chaserhq.com.

Read more
Sarah M.

The simple automated process of Chaser has enabled us to regularly chase our debtors with ease.

2017-06-13

Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

Pros

The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.

Cons

The system currently only allows notes to be made on the individual invoices and not on a client as a whole, which can result in the need to duplicate the same note for multiple client invoices manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Hinal K.

Personalized Emails without the Time and Hassle

2021-03-29

Pros

* sends what looks like personalized emails to our clients and solicits a response * is automated so all invoices can be prioritized instead of just delinquent ones - the early follow up helps keep our invoices top of mind with our clients * increases the amount and time to collection * keeps all communication logged in the software so anyone on the team can see the trail

Cons

* wish there was a way to easily send the initial invoices via this software - however don't think its a feature for any A/R collections tool * if we could see the improved time to collection overall and/or for certain clients from a certain period (DSO) compared to a prior period that would be very cool - and helpful to make a case to keep the software to management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Chaser


Hi Hinal,

Thank you so much for this review. It's great to hear that you have had a positive experience with Chaser.

Thank you so much for the honest feedback, it is very helpful for us to keep developing and to keep releasing valuable features to you and the rest of our users.

If you have any questions at all. Please get in touch at support@chaserhq.com.

Many thanks again,

The Chaser Team

Read more
Anonymous
(Accounting company, 1001-5000 employees)

Automated Billing Made Easy

2020-03-23

Chaser is a nifty tool that allows us to automate our simple billing tasks which is a huge financial and time benefit for my firm.

Pros

I love Chaser's one-click integration with 3rd party apps. We try and automate all our billing invoices so we can minimize mistakes and free up our teams to work on more high value important things - Chaser allows us to accomplish this goal.

Cons

I sometimes wish they had ticketing available for customer support. Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melanie D.

Easy to set up and use

2021-04-19

Really easy to understand, set up and implement.

Pros

Since setting up Chaser, we have saved money and no longer required a Credit Controller. Easy to use and set up.

Cons

More reports would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yogina P.

Excellent Credit Control Tool

2021-03-26

Very useful package, excellent customer service, very knowledgeable staff.

Pros

It saves all your communication History for each Invoice so easy to follow up.

Cons

I wish it allowed different email addresses for different invoices in same customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Chaser


Hi Yogina,

Thank you so much for this review. It's great to hear that you have had a positive experience managing your debtors through Chaser.

Thank you so much again for the feedback. Your feedback helps us improve and is vital to the continued development of Chaser.

If you have any questions at all or need help with anything Credit Control related. Please get in touch at support@chaserhq.com.

Many thanks again,

The Chaser Team

Read more
Rossana V.

indispensable

2020-12-10

i honestly have only good things to say. the team has always been very friendly and supportive whenever i needed their advices in setting up the system. also they are always open to suggestions to improve the software according to my needs. overall the system is super easy to use and allows me to save over 15 hours of manual chasing a week.

Pros

very user friendly and it can be fully personalised.

Cons

I wish we could customise the reports and some other functions (e.g. sending more than one invoice in the same non scheduled email, or oldest overdue chase rather than multiple emails for multiple overdue status)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Chaser


Hi Rossana, Thank you for leaving us this review. We are delighted that Chaser has saved so much of your valuable time.

Thank you so much for your suggestions. We care what you think and I have passed these suggestions onto our product team.

Please don't hesitate to get in touch at support@chaserhq.com, we'd love to hear from you.

Read more
yoann l.

Chaser is great!

2021-07-06

It has been really smooth from onboarding to use .

Pros

It is really easy to use and give a clear vision of the overall financial situation.

Cons

It would be great to have more reports available .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Salesh N.

Chaser is always on time.

2017-08-04

Our accounts are chased and paid on time.

Pros

On many situations our customers have appreciated once a "thank you for payment"advise has been sent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard S.

A great solution to help manage your cashflow

2017-06-14

Reduced admin costs (man hours) and improved cashflow.

Pros

Once set up, Chaser integrates superbly well with Xero achieving significant results in a short space of time.

Cons

Maybe users of other accounting software could benefit from using Chaser.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roanne Jane G.

Easy to use and very prompt customer support!

2017-07-28

Improved cashflow

Pros

Syncs to our accounting software and we can customize who to send chases to among the related contacts on the invoice.

Cons

We would like to have more flexibility in setting a minimum amount to chase each client or to a group of clients since we have different terms per client. Say for example, Client A a minimum of 1,000 USD to chase, Client B - minimum of 500 USD to chase, Client C - min. of 500 Euro.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca W.

Reliable, easy to use software with a lot of great features to help credit control

2017-06-09

Ongoing benefits of freeing up time, managing credit control in a simpler way and getting invoices paid quicker.

Pros

It's simple with an easy to follow layout.

Cons

I can't say there is anything I like least, perhaps (and being picky) the only thing I would say I like least is the look - it's a bit plain - but then it's not the look of Chaser which is important but the functionality and usability in my opinion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sam E.

Outstanding product!

2017-06-08

Pros

Saves me a tonne of time chasing customers Automates sending invoices/statements so I don't have to add a bunch of attachments Customizable templates so you can tailor the wording of your chasers Shows me the history of what emails have been sent and whether they've been read Allows you to pause/stop chasing particular invoices or customers The new features that come out make life even easier for me Has transformed how we chase invoices Syncs/intergrates really well with Xero

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ravi K.

Highly recommend

2021-04-30

Helpful onboarding team, easy to implement and very happy with the results, reducing our debtor days from 60 to approx 24 in a matter of months.

Pros

Easy set up and integration with our accounting software, easy to tailor to suit our requirements and it gets great results!

Cons

Nothing really, it did everything that we wanted

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Olly E.

We have been using Chaser for several years and it is a vital part of our toolkit

2017-07-28

Pros

Chaser generates human-like emails automating the chasing of payment for invoices by our busy customers.

Cons

There's nothing that I don't like about the software. Would be great to link to a debt collection service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Paul A.

We get paid on time and can focus on brewing and running our tap room. Easy to use and v effective.

2017-06-08

Increased Cash Flow. More time to focus on brewing.

Pros

I also like that they continue to add new features, which not all our add-ons do, and that the reporting is simple and easily digestible.

Cons

Would maybe like the ability to assign customers to schedules a little easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Abigail H.

Chaser & collections review

2020-12-10

The overall experience with Chaser is great, no issues other than the slight niggle mentioned above.

Pros

Recently we have started using the collections feature and this has resulted in a payment of a couple of long outstanding invoices which we were pleased about.

Cons

When our clients respond to chaser emails, we cannot reply directly. We have to re-type their address in order to send a response to them and sometimes I forget to do so which results in a bounce back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul B.

Great way to automate collection of majority of debts and significantly improve cashflow.

2017-07-27

Pros

* Automation * User experience * Insight provided * Additional educational content provided by CHASER * Custom templates * Ability to 'pause' chasing for specific clients

Cons

* Original set-up could have been easier * Not necessarily a product feature, but make sure that bank transactions in Xero are always reconciled and up-to-date so that you don't chase invoices that have actually been paid

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Claire C.

The customer service is fantastic & Chaser has made a huge difference in getting cash in quickly

2017-08-01

Pros

It is very easy to understand and use.

Cons

There are a few minor inconveniences such as having to select 'view 100' each time you visit the page and not being able to add notes for the customer (has to be added for each invoice)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Paul M.

Driving automation and enjoying efficiency gains so we have more time to focus on our clients needs.

2017-06-08

Improved cashflow and less time spent chasing for payment.

Pros

Chaser does just that: It saves you time and improves your cash flow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vicki S.

Great tool and so easy to use/setup.

2017-08-01

Time saving Money saving Just simply effortless - really do love this software!

Pros

Really like that you can set the email reminders for invoices that are almost due.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elliot C.

A real credit control solution...

2021-03-31

Chaser has improved the debt collection process and made a real improvement on Debtor Days.

Pros

The software is easy to use and is extremely effective at doing what is bought to do.

Cons

I have not yet found anything negative about Chaser and feel that a little more time spent looking into the other features available will even improve the use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Chaser


Hi Elliot,

Thank you for your kind words and for your continued support. It's great to hear about the positive impact that Chaser has had on your credit control and debt collection process.

Thank you so much for your feedback. It very helpful for us and is vital to our development.

Please let us know if you have any questions or need help with anything credit control related.

Many thanks,

The Chaser Team

Read more
Debbie W.

Easy to use, effective and value for money. Great Xero integration and peace of mind

2017-07-27

Pros

Easy to use Effective with our clients Xero integration Credit control for buttons Responsive support Automated but personal Peace of mind and keeps you on track Has brought revenue in with little effort

Cons

Not very much. The only downside is clients email me to respond and the email address is the chaser one which confuses them. But other than that no complaints. Great piece of software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more