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Chrome River EXPENSE vs Fyle Comparison

Overview

Chrome River provides expense reporting for mid-sized and global organisations though an intuitive app that is consistent...

Fyle provides the simplest user experience for employees to track and submit expenses while providing the most powerful platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$4.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

83

52

8

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

88

40

6

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I am using Chrome River for expense audit and it is very simple to use. There are some useful features like currency conversion, duplicate receipt checking will help to audit smoothly.
Fantastic customer service with a quality product that allows a lot of flexibility regarding expense reporting.
Further, our AP team and others have gained greater efficiencies by being able to collect this information in real-time and process it faster.

Pros

The system flexibility and scalability is an appreciated feature. The onboarding and customer support has been superior.
The automatic capture from the image is a brilliant feature - just take images and watch it complete the rest. The app is easy to use and the integration with Gmail makes it simple to "fyle" anything.
Simplicity - I tried out three different expense management services and Fyle was the best in user-friendly design. All the other vendors did not know what they were doing when it comes to UI/UX.

Cons

The errors that get thrown when a business condition is not met sometimes seem a little unpolished. For example, if it warns you to include a note, and you include a note, the warning doesn't go away.
We continually have issues and have to fight to get our reimbursements despite going through all the correct steps and getting pre-approvals. The system is confusing and constantly makes you resubmit.
The limitation of customization of Mexico VAT.

Cons

The issue was not this but the point that there was no error message displayed and could not understand what I was doing wrong. I ended up not fyling that expense because of this experience.
At this stage, it is too early to comment. My current 'cons' could be my lack of familiarity with the software and hence would withheld my opinion, instead of giving a biased opinion.
And two reports cannot be integrated. The system maybe not steady for there is always something wrong.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features47
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Audit Trail
  • Auditing
  • Automated Expense Input
  • Automatic Adjustments
  • Automatic Notifications
  • Budget Control
  • Business Intelligence
  • CRM Integration
  • Commenting
  • Compliance Management
  • Credit Card Integration
  • Custom Fields
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop Interface
  • Duplicate Detection
  • ERP Integration
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mobile Integration
  • Multi-Country
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Risk Analytics
  • Rules-Based Workflow
  • Sales Tax Management
  • Secure Login
  • Single Sign On
  • Third Party Integration
  • Travel Management
  • Two-Factor Authentication
  • User Management
  • Total features20
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Audit Trail
  • Auditing
  • Automated Expense Input
  • Automatic Adjustments
  • Automatic Notifications
  • Budget Control
  • Business Intelligence
  • CRM Integration
  • Commenting
  • Compliance Management
  • Credit Card Integration
  • Custom Fields
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop Interface
  • Duplicate Detection
  • ERP Integration
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mobile Integration
  • Multi-Country
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Risk Analytics
  • Rules-Based Workflow
  • Sales Tax Management
  • Secure Login
  • Single Sign On
  • Third Party Integration
  • Travel Management
  • Two-Factor Authentication
  • User Management

Integrations

  • Total integrations14
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations8
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Chrome River EXPENSE vs. Fyle

See how Chrome River EXPENSE and Fyle stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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