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Emburse Chrome River Expense vs GoodSync Comparison

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Overview

Category Leaders

Chrome River provides expense reporting for mid-sized and global organisations though an intuitive app that is consistent...

Category Leaders

GoodSync is a complete data backup and synchronization solution for businesses of any size with centralized management and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39.95

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

81

47

9

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

5

4

3

2

1

54

26

3

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

We are keeping track of all corporate spend, and submitting them all on time now. The visibility of where all expenses are in their approval process has been great for our users.
Very flexible from an administrative perspective - we can set routing rules to be as simple or complex as we wish. Automated approval routing is the best.
The navigation is very user intuitive and there are apps to help simplify expense entry and receipt capture. It has very robust reporting capabilities and support documentation on their community.

Pros

It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.
GoodSync customer service is great and very responsive. I was able to work out a fair price for a particular situation, specific to my case.
GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed.

Cons

The errors that get thrown when a business condition is not met sometimes seem a little unpolished. For example, if it warns you to include a note, and you include a note, the warning doesn't go away.
Chrome River has a poor user interface, so is hard for new users to navigate and generally is clunky.
When we first went live with Chrome River then, we went live with the Mercury version and a lot of things were still on the Platinum version so a little inconvenient at the time.

Cons

I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work.
Infrequently, there are errors that I can't understand.
I asked for a supervisor to contact me by phone so we could step thru the process of what was happening but they wouldn't do do that. I can no longer run the program I paid for.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features64
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Backup Log
  • Backup Scheduling
  • CRM
  • Categorization/Grouping
  • Cloud Backup
  • Compliance Management
  • Compression
  • Configurable Workflow
  • Continuous Backup
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • ERP
  • Electronic Payments
  • Encryption
  • Expense Claims
  • Expense Tracking
  • File Transfer
  • Fraud Detection
  • Incremental Backup
  • Invoice Management
  • Invoice Processing
  • Local Server Options
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple System Support
  • Online Booking
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Receipt Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Rules-Based Workflow
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Travel Management
  • Two-Factor Authentication
  • User Management
  • Web Access / Restoration
  • Workflow Management
  • Total features28
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Backup Log
  • Backup Scheduling
  • CRM
  • Categorization/Grouping
  • Cloud Backup
  • Compliance Management
  • Compression
  • Configurable Workflow
  • Continuous Backup
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • ERP
  • Electronic Payments
  • Encryption
  • Expense Claims
  • Expense Tracking
  • File Transfer
  • Fraud Detection
  • Incremental Backup
  • Invoice Management
  • Invoice Processing
  • Local Server Options
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple System Support
  • Online Booking
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Receipt Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Rules-Based Workflow
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Travel Management
  • Two-Factor Authentication
  • User Management
  • Web Access / Restoration
  • Workflow Management

Integrations

  • Total integrations14
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Emburse Chrome River Expense vs. GoodSync

See how Emburse Chrome River Expense and GoodSync stack up against each other by comparing features, pricing, ratings, integrations, security & more.