Emburse Chrome River Expense Features

Emburse Chrome River Expense

Let Business Flow

4.44/5 (144 reviews)

Emburse Chrome River Expense Feature Summary

  • Automated approval routing
  • Automated policy enforcement
  • Bank / Credit card integration
  • Complex approval workflow
  • Configurable business rules
  • Configurable user interface
  • Currency conversion
  • Duplicate receipt checking
  • ERP / Financial system integration
  • Email and mobile approval
  • Expense report automation
  • Feature parity across devices / screens
  • In-application training and in-line help
  • International tax and VAT support
  • Mileage tracking
  • Optical character recognition - embedded
  • Per diem wizard
  • Project accounting
  • Receipt capture
  • Split allocation coding
  • Statement reconciliation
  • TMC / Travel booking integration

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Administrative Reporting
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Billing & Invoicing
CRM
Categorization/Grouping
Compliance Management
Configurable Workflow
Corporate Card
Credit Card Management
Currency Conversion
Customizable Fields
Customizable Reports
Dashboard Creation
Data Import/Export
Drag & Drop
Duplicate Detection
ERP
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mileage Tracking
Mobile Access
Mobile Alerts
Mobile Receipt Upload
Multi-Country
Multi-Currency
Multi-Department/Project
Multi-Language
Multi-Location
Offline Access
Online Booking
Policy Management
Project Time Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Receipt Management
Recurring/Subscription Billing
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Role-Based Permissions
Rules-Based Workflow
Sales Tax Management
Scheduled / Automated Reports
Search/Filter
Secure Login
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Administrative Reporting
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Billing & Invoicing
CRM
Categorization/Grouping
Compliance Management
Configurable Workflow
Corporate Card
Credit Card Management
Currency Conversion
Customizable Fields
Customizable Reports
Dashboard Creation
Data Import/Export
Drag & Drop
Duplicate Detection
ERP
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mileage Tracking
Mobile Access
Mobile Alerts
Mobile Receipt Upload
Multi-Country
Multi-Currency
Multi-Department/Project
Multi-Language
Multi-Location
Offline Access
Online Booking
Policy Management
Project Time Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Receipt Management
Recurring/Subscription Billing
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Role-Based Permissions
Rules-Based Workflow
Sales Tax Management
Scheduled / Automated Reports
Search/Filter
Secure Login
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Administrative Reporting
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Billing & Invoicing
CRM
Categorization/Grouping
Compliance Management
Configurable Workflow
Corporate Card
Credit Card Management
Currency Conversion
Customizable Fields
Customizable Reports
Dashboard Creation
Data Import/Export
Drag & Drop
Duplicate Detection
ERP
Electronic Payments
Expense Claims
Expense Tracking
Fraud Detection
Invoice Management
Invoice Processing
Mileage Tracking
Mobile Access
Mobile Alerts
Mobile Receipt Upload
Multi-Country
Multi-Currency
Multi-Department/Project
Multi-Language
Multi-Location
Offline Access
Online Booking
Policy Management
Project Time Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Receipt Management
Recurring/Subscription Billing
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Role-Based Permissions
Rules-Based Workflow
Sales Tax Management
Scheduled / Automated Reports
Search/Filter
Secure Login
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Travel Management
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


7 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


69 reviews

Emburse Chrome River Expense Feature Reviews

25 reviewers had the following to say about Emburse Chrome River Expense's features:

LaTonya F.

Love ChromeRiver!

2020-11-10

Overall ChromeRiver Expense is a great tool to use for invoicing and expense management!

Pros

Once the compliance and rules are set-up behind the scenes for this system is it really a more efficient and easy tool to use.

Cons

the reporting tool is not easy to use.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Legal Services company, 201-500 employees)

Excellent Tool to go from paper to Digital Expense Review

2019-09-18

Chrome River helped us digitize, and streamline our expense claims and workflows for all levels of our organization.

Pros

from a user perspective, this software has helped eliminate steps in submitting and processing expense claims.

Cons

The reporting/analytics features can be revamped, as well as greater flexibility in customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lottayne W.

Chrome River travel expense system scheduled to go live this summer.

2019-04-08

We are hopeful Chrome River will provide a faster turn around for reimbursements to travelers. We also hope the excitement over the system's features will make transition more appealing for our end users.

Pros

The travel audit staff enjoys having Chrome River configured with university travel policies which assists the end users with proper reporting.

Cons

The travel audit staff in accounting is accustomed to correcting account codes during the final audit process before the payment is made in the ERP system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Legal Services company, 1001-5000 employees)

Great easy to use functionality

2019-09-11

Overall very great and makes expense reports less stressful and easier then paper reports which are a nightmare.

Pros

Very flexible with the entry and allocation of expense accounts.

Cons

When returning expense reports edits require administrative release for users to be able to edit the expense accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Janyce J.

Chrome River is helping our firm streamline expense entry and reporting

2017-01-10

But we are already experiencing ease in entering expenses, speed in the approval process, great tracking ability and reporting.

Pros

Ease in entering costs, tracking of costs, reporting, streamlined approvals.

Cons

Rejecting an expense or invoice for any reason, after a certain point in the process requires the user to start from scratch in getting it entered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shannon S.

Excellent electronic approval software for expense reporting, much more efficient than our old syste

2017-05-19

Pros

You can track expense report data effectively, monitor compliance errors, and route approvals quickly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ryan D.

Great Product

2018-07-18

Enhanced compliance monitoring, approval configurability, more robust analytics reporting and capabilities.

Pros

The configurability of the UI, the compliance warnings, the routing rules, and the approval flows is hard to beat.

Cons

The system seems like it can be slow at some times, but it is very difficult to identify the source.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jill S.

Expense System on the Go

2019-08-30

The system has streamlines our expense process allowing us to eliminate paper reports and move the whole company to a single expense system

Pros

The flexibility of mobile use and user interface

Cons

The limitation of customization of Mexico VAT

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Architecture & Planning company, 1001-5000 employees)

I have worked with Chrome River four years and lead the upgrade from the Platinum to Mercury.

2018-01-11

Pros

Approvers have the ability audit and approve reports on the go with the ability to easily review receipts that are being billed to their projects.

Cons

As a travel manager, the analytics engine that I use frequently could be more intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ravinder B.

Chrome River Expense - An easy tool for expense and travel management

2020-04-30

I am really happy with the product because it saves a lot of time and makes the expense reporting process very easy.

Pros

Chrome River Expense is fast, fluid, and easy to use the application to report travel expenses done with a corporate credit card or even with a personal card.

Cons

You need to spend some time initially to understand it as the tool includes a lot of categories and sub-categories which makes it a little bit confusing to use, but trust me it saves a lot of time. Receipts have to PDF formatted. Ad-hoc functionality seems a little slow and can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 501-1000 employees)

Review of Chrome River

2019-11-18

Pros

I like how it will provide visibility on spending trends and provide analytic reports to ensure compliance

Cons

it does not allow for personal charges to be taken out of the end-user bank account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John H.

Save time and money with Chrome River Expense

2019-03-25

We have been able to increase the % of expense reports audited which is a great.

Pros

Allows us to save time, money and tons of paper through the digitization of the expense approval process.

Cons

There is little that I dislike. The new updates have solved any small problems I once had.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Trevor R.

Great Expense Tracking Tool

2020-12-24

Pros

It's pretty user friendly, and most people were able to just go in and figure out how to submit expense reports without any/much training.

Cons

Getting a report in order to get the information into our accounting software (QuickBooks) has not been easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa K.

Customizable User Friendly Expense Platform

2019-08-23

Chrome River has worked closely with us to understand our business and business needs. The staff is innovative and eager to solve any issues your business presents.

Pros

The ability to build rules around compliance and polices is top notch.

Cons

The reporting (Analytics) isn’t as easy to navigate as it should be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Davette C.

Easy Expenses

2020-03-03

I really love this system and it has streamlined our invoicing and expensing.

Pros

I appreciate how easy it is to submit expenses for reimbursement and invoices for payment. I especially like the feature that allows you to scan your invoice directly to Chrome River which saves time having to upload it.

Cons

I wish I could edit invoices after they've been submitted.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mario R.

Great Visibility for Business Expenses

2020-08-20

Our ability to also track compliance violations helps with know where user need additional training. The compliance reports are very useful.

Pros

Integration with our corporate card program has been such a time saver.

Cons

Setting up the routing rules was a challenge with some of the exceptions we had to work through, but once the time was spent to consider everything, the system does what we expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa M.

Easy to Use/Save Time

2021-04-16

We are utilizing less time managing expense reports than before & expense reports are tracked monthly instead of several times a month.

Pros

Different forms of payment can be submitted in a single transaction for reimbursement.

Cons

The only con would be the syncing to our existing software. The receipts are not pulled over into our current software, just the costs.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Accounting company, 201-500 employees)

Great base product with fantastic add-ons on the horizon

2019-08-22

Fantastic customer service with a quality product that allows a lot of flexibility regarding expense reporting.

Pros

Able to customize all aspects of the expense reporting, and easy to use functionality in every way.

Cons

Difficult to utilize 3rd party connectors for systems such as FinancialForce.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken G.

Works great for its purpose

2020-11-20

Overall the system does a great job at handling expense reporting.

Pros

I like the mobile app and how easy it is to upload receipts.

Cons

I don’t like having to go into the support center to enter a support tickets. I would rather email it to a support desk.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nitin s.

Overall its a good tool in some of the expense tracking and reporting

2021-02-15

Its a great tool and user friendly.

Pros

Its built in reports which helps in analysing spend.

Cons

It should have feature to auto audit and approve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve G.

Easy Expense Reporting

2019-07-30

This dramatically helped our company go from paperless expense reporting to paper less.

Pros

Chrome River makes it extremely easy to process my expense reports every month.

Cons

I always have issues with the reporting functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Emily C.

Chrome River for a lawfirm

2019-03-21

We no longer need to track paper expense reimbursements and our entire approval process is streamlined.

Pros

Chrome River is always making updates, changes and new ways to customize the software to fit our business.

Cons

Ad hoc reporting is not user intuitive but the standard reports are useful for the majority of needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gricelda M.

Chrome River Expense Review

2020-08-21

In addition, it helps keeps us in compliance with our policies.

Pros

The employees that travel, love this feature.

Cons

I still have trouble with the Admin Tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Trena M.

Efficiencies increase over 50%!!

2020-07-30

At Indiana State University we use Chrome River for all of the Travel expense reimbursements.

Pros

Electronic invoicing made it easy to review and approve expense reports and pre-approvals for travel.

Cons

We have had some issues with the files from Chrome River being

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara C.

Where has this product been all my life?!

2018-05-16

Efficiency

Pros

The ability to submit, reject, review and process expense requests is extremely easy, within a very limited learning curve.

Cons

The need to require specific amounts of data for certain items is a bit frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more